Business Details
About
HotelExtended Stay Hotel
We're near the I-540/Capital Boulevard junction, steps from Triangle Town Center shops. WRAL Soccer Park is three miles away, and Raleigh-Durham Airport is a 20-minute drive. Join us for free breakfast, and enjoy an in-suite kitchen with full-size appliances. We have a heated indoor pool, 24-hour fitness/laundry facility, and sunlit meeting space for 30 people.
Location
Home2 Suites by Hilton Raleigh North I-540
3951 Sumner Boulevard, Raleigh, NC
27616, United States
Hours
Reviews
4.5
440 reviews
5 stars
321
4 stars
73
3 stars
19
2 stars
13
1 star
14
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, with several noting that the rooms and common areas were well-maintained. However, some reviews mentioned issues with housekeeping and cleanliness in specific areas.
Room Quality
Guests frequently highlighted the spacious and comfortable rooms, often mentioning the modern amenities and well-equipped kitchen areas.
Customer Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals who went above and beyond to assist guests.
Breakfast Options
While the breakfast was generally described as decent, some guests felt it lacked variety and quality, with a few suggesting improvements.
Location
The hotel’s location was frequently praised for its convenience, being close to shopping centers and restaurants, although some guests noted it felt isolated.
- KMKerry Mccall3 days ago5.0Edited to say they have a fantastic breakfast buffet! I don't usually eat breakfast but wow! Lots of proteins and breads waffles milk fruit oatmeal and more. Beautiful luxury hotel at half the price you'd expect to pay. I booked online and check in was fast and easy. Plenty of handicap parking right out front.. Dishes and dishwasher! Large fridge and microwave. Most comfortable beds even sofabed which my handicap son slept on fine. I appreciate that every room has one because I can get him into that easier. Staff friendly and helpful. Refreshments and food for purchase in lobby. Round the clock coffee bar. Very clean and updated hotel. Lots of amenities like indoor pool and fitness. There are fire pits outside they light on request! I only regret that I just need one night as I am in town helping daughter move. This brand will be my go to from now on.
- JMJennifer MatthewsNov 9, 20255.0Staff was very friendly, breakfast was great, perfect location to restaurants and shopping within walking distance. Room was spacious, comfortable, loved having mini kitchen area with big refrigerator, dishwasher, sink, and microwave. Lobby had coffee (with a variety of creamer), tea, and water available at all times. The lobby also had plenty of seating and tables with inviting decor.
- HEHali EmgeNov 6, 20255.0We had a huge flood in our house and needed a last-minute place to stay for a few days. This hotel was able to accommodate us and our two dogs, which was such a relief. The entire facility was very clean and well maintained, and the breakfast was perfect to grab something on our way out the door. My daughter absolutely loved the pumpkin waffle station. It was a special treat for her in the mornings! She also had the best time at the pool and said it felt like a mini vacation. It was such a blessing to have somewhere comfortable and welcoming to stay that helped things feel “normal,” even during a stressful time. Thank you so much!
- BPBharat PatelNov 1, 20255.0Beautiful hotel. Super clean rooms. Wonderful service. Hotel looks like it was built few months ago. Enjoyed staying there.
- LPLovell PintoOct 26, 20254.0I spent five days here. Decent hotel for an extended stay. Pros: 1. Great location away from major roads/highways, close to a Walmart, a mall, several stores, restaurants and fast food places. 2. Rooms are spacious, clean, modern, and well appointed. Sound-proofing level is quite good allowing a decent night's sleep. 3. Decent breakfast with plenty of options with daily variety. Just wish they had some gluten-free bread or other items. 4. Sufficient free parking. Cons: 1. Maintenance is lacking. Of the two elevators, one was out of order before I arrived and had not been fixed even on the sixth day. This resulted in long lines of people waiting for the single elevator especially during morning rush hour. I fail to understand why this could not be repaired for at least six days (possibly much longer). 2. Housekeeping could be improved. The stairway (which I used a lot due to the non-working elevator) was dirty and was not vacuumed throughout my stay.
Frequently Asked Questions About Home2 Suites by Hilton Raleigh North I-540
What accessibility features does Home2 Suites by Hilton Raleigh North I-540 offer?
The hotel provides accessible parking, an accessible elevator, and an accessible pool for guests with mobility needs.
Is breakfast included with a stay at Home2 Suites by Hilton Raleigh North I-540?
Yes, free breakfast is available for all guests during their stay.
Does the hotel have a fitness center for guests?
Yes, there is a fitness center available for free to all guests.
Are pets allowed at Home2 Suites by Hilton Raleigh North I-540?
Yes, both cats and dogs are welcome at the hotel.
What type of parking options are available at the hotel?
Self-parking is available for guests at the property.
Does the hotel provide an indoor swimming pool?
Yes, the hotel has one heated indoor pool for guest use.
What are the standard check-in and check-out times at Home2 Suites by Hilton Raleigh North I-540?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal for guest use.
What shopping options are nearby the hotel?
Guests can visit Triangle Town Center shops including Charming Charlie, Victoria's Secret & PINK, and Bath & Body Works, all just steps away from the hotel.
Are there any nearby dining spots that guests at Home2 Suites by Hilton Raleigh North I-540 can enjoy?
Nearby dining options include Fat Tuesday Raleigh for cocktails, Cinnabon for coffee and snacks, and Shane's Rib Shack for Southern barbecue cuisine.
Are there beauty and wellness salons near the hotel where guests can relax?
Yes, guests can visit several nearby beauty salons such as Manes and Mascara Salon, The Look Salon Suites, and Glam Beauty by Aisha for hair and skin care services.