Hilton Raleigh North Hills

3.9
3266 reviews

About

HotelHilton
The Hilton North Raleigh/Midtown hotel is within minutes from everything to do in Raleigh. The hotel provides easy access to downtown Raleigh and Research Triangle Park. Guests can enjoy a complimentary shuttle to and from RDU Raleigh-Durham Airport and North Hill Shopping Center. Enjoy dining at the hotel’s on-site restaurant Lofton’s Corner, or catch the big game on high definition projection screens at the Skybox Grill & Bar. With over 30,000 sq. ft. of meeting space, the hotel has versatile event space for weddings and other occasions. Whether you’re in Raleigh for a business in Research Triangle Park, looking to host a meeting, or want to be close to shopping and dining, the Hilton North Raleigh/Midtown hotel is your perfect option.

Location

Hilton Raleigh North Hills
3415 Wake Forest Road, Raleigh, NC
27609-7330, United States

Hours

Reviews

3.9
3,266 reviews
5 stars
1,504
4 stars
836
3 stars
391
2 stars
195
1 star
340

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, particularly highlighting individuals who went above and beyond to enhance their stay.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including dirty rooms, stained linens, and unkempt bathrooms, indicating a need for better housekeeping.

Outdated Facilities

Guests frequently noted that the hotel is in need of renovation, with outdated decor, malfunctioning elevators, and general disrepair affecting their experience.

High Costs

Several reviews pointed out hidden fees, such as high parking charges and expensive breakfast options, leading to dissatisfaction with the overall value.

Noise Complaints

Multiple customers reported issues with noise from neighboring rooms and hallways, impacting their ability to sleep and enjoy their stay.
  • SH
    Stephanie Hutton
    Dec 23, 2025
    5.0
    The breakfast staff this morning (12/23/25) — absolutely top notch, gems of humans. They went above and beyond to make my little girls’ day special. This was a meaningful holiday trip for us and they treated them (us) like royalty, with the warmest of smiles. Thank you for making our day.
  • MP
    Margarita Garcia Pena
    Dec 21, 2025
    5.0
    El hotel esta hermoso, tanto mi habitación como sus alrededores están limpios, los trabajadores son amables y respetuosos, el hotel cuenta con piscina adentro que puedes estar en ella aunque haya frío porq esta caliente el agua, también en esa área tienen toallas para secarte, tiene un Gym cerca de la piscina, en la habitación todos los días ponen toallas y limpian, las sábanas están limpias al igual q las almohadas, tiene un pequeño refrigerador, un área de café y té, un closet para poner tu ropa y caja fuerte y es muy tranquilo.
  • MT
    Mary Tripp
    Dec 13, 2025
    1.0
    The hotel is conveniently located near the hospital where my husband had appointments. Our room is nasty. The bathroom ceiling has large stains on the ceiling. The ceiling is peeling in places. The bath towel I used had holes in it. The wallpaper on the walls is curling up. Our view is of an outside wall approximately 3 feet away. I am sure the room is as clean as it can ever get, it is just old and not appealing. The staff here is friendly and helpful.
  • JA
    Judy Amarteifio
    Dec 9, 2025
    1.0
    The rooms were not clean.There was dust on the lamps and tables. There was a dirty wash cloth on the sink counter in the bathroom. Water and toothpaste stains on the mirror and on the faucet and sink. The were tiny insects crawling on the bedside table I had to smash. There was a gap under the door so you could hear anyone that passes by and everthing that went on in the hall way. The walls were so thin I could hear all the was going on in the next room and I was on a floor that had dogs who barked all night . I could not get any sleep I had to check out before my time . I was supposed to stay two night but I just couldn’t take it .
  • RC
    Retail Customer
    Nov 30, 2025
    1.0
    RRRRRR - rrrrrr. All night long. Loud, vibrating air conditioner - with broken / defeated? fan controls that did not work. One night there was a large boisterous crowd @ elevator and then elsewhere that woke me - 2:30, and kept the racket going for an hour. Another night, neighbors show up @ 12 pm jawing with screaming children, repeatedly slamming their door against the security bail, banging on the bathroom fixtures. No USB charging ports. Dirty window. Smug / snarky desk clerks. Palpable contempt for the customer. Person in our group called desk @ 1 am in re ANOTHER multi-hour party of many people raging on their floor. Called twice. Desk response to complaint the next morning? "Did they stay in their room?" Complete contempt for customer. Curation of guests for acceptable hotel behaviour is _your_ problem: we just collect the money; "Have a nice day". Not staying there again. There are better options in this area. I have stayed at one of them multiple times.

Frequently Asked Questions About Hilton Raleigh North Hills

What are the check-in and check-out times at Hilton Raleigh North Hills?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Does Hilton Raleigh North Hills offer free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.