Business Details
About
HotelHilton
Hilton Garden Inn Raleigh/Crabtree Valley hotel is centrally located between downtown Raleigh and RDU International Airport. The hotel is adjacent to Crabtree Valley Mall with 200-plus shops, restaurants and entertainment. This hotel allows for easy access to all Raleigh local destinations including North Carolina State University.
Retire to your spacious guest room, featuring granite surfaces, a mini-fridge, a microwave and a Mirra Chair by Herman Miller with ergonomic work desk. Browse over 33 HD channels on the 47-inch flat-screen TV and stay connected with complimentary WiFi.
Choose our inviting seventh floor Executive Suite for the ultimate stay, offering more space and wonderful views of Crabtree Valley. Dine in style at our Raleigh, NC, hotel. We offer American cuisine for breakfast and dinner in the relaxed Garden Grille and Bar. Energize in the complimentary 24-hour fitness center with PreCor equipment, or swim in the heated indoor freshwater pool.
Print documents remotely from your guest room to the business center. An ideal setting for meetings, training sessions and social events, we offer over 7,000 sq. ft. of indoor and outdoor event space, including a divisible 5,720 sq. ft. ballroom. State-of-the-art A/V, catering services and our professional events team will ensure your function is personalized and exceeds your every expectation.
Location
Hilton Garden Inn Raleigh /Crabtree Valley
3912 Arrow Drive, Raleigh, NC
27612, United States
Hours
Reviews
4.5
1,334 reviews
5 stars
933
4 stars
275
3 stars
59
2 stars
32
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the hotel and rooms, although some reported issues with dirty bathrooms and mold.
Staff Service
The staff received high marks for being friendly, accommodating, and professional, with several guests highlighting individual employees for exceptional service.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in variety and quality, with complaints about empty food stations and bland options.
Location and Amenities
The hotel is well-located near shopping and dining, but parking was noted as a challenge during busy events.
Room Comfort
Guests had mixed experiences with room comfort, with some finding beds too firm or noisy, while others appreciated the spaciousness and modern decor.
- CPChip PearsallDec 23, 20255.0My wife and I stayed at this hotel on December 21, 2025 for the first time. I was surprised to learn the hotel is 10 years old; it looks brand new. Beautifully decorated and appointed. It felt like an urban luxury hotel, but is priced very reasonably considering the excellent features of the property. Our room with king bed was spotless, modern, and very comfortable. Walk-in shower was wonderful and had towels inside the enclosure -- well-thought-out design. All hotel staff were professional, accommodating, and a pleasure to work with. We had breakfast -- sumptuous -- and also had stopped at the bar in the evening for a nightcap. Very nice. A good security feature of the hotel was that your room key card was needed to operate the elevator. We definitely will stay here again; the location is very convenient for Raleigh and our entire experience was first-rate!
- JRJeff RDec 6, 20255.0Location is good in general, the down side is if you need to take a left. It's either a 1/4 mile fir a U turn or hop on a ramp for a loop. Other than that, great place.
- SSStephanieDec 5, 20254.0My only complaint is the mattress was a little too firm for my liking. They also decided to spray the floor near the lobby at check out time. It was slippery.
- SCSonya O CampbellNov 27, 20255.0Beautiful hotel close to family
- GHgloria hoganNov 25, 20255.0The room were clean, staff was friendly and eager to please and help. The breakfast was great. The facility parkimg was well lit at night and we enjoyed our stay. We will come and stay again with pleasure. Thank you for an awesome stay.
Frequently Asked Questions About Hilton Garden Inn Raleigh /Crabtree Valley
What accessibility features does Hilton Garden Inn Raleigh / Crabtree Valley offer?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast available at Hilton Garden Inn Raleigh / Crabtree Valley?
Yes, breakfast is available at the hotel.
Does Hilton Garden Inn Raleigh / Crabtree Valley allow pets?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hilton Garden Inn Raleigh / Crabtree Valley?
Check-in time is at 16:00 and check-out is at 11:00.
Is WiFi available throughout the hotel?
Yes, WiFi is available in public areas, including a public internet terminal.
What dining options are available at Hilton Garden Inn Raleigh / Crabtree Valley?
The hotel features one restaurant offering American cuisine for breakfast and dinner, and also has a bar.
Does the hotel have a fitness center and pool?
Yes, the hotel offers a free fitness center with PreCor equipment and a heated indoor freshwater pool.
Are housekeeping and laundry services available?
Housekeeping services are available and laundry facilities are self-service.
What nearby attractions can guests visit around Hilton Garden Inn Raleigh / Crabtree Valley?
Guests can visit Crabtree Valley Mall with over 200 shops, restaurants, and entertainment. Nearby attractions include Raleigh Comic Book Show for arts and entertainment and Crabtree Creek Trail for hiking and outdoor activities.
What nearby hotels and accommodations are close to Hilton Garden Inn Raleigh / Crabtree Valley?
Nearby hotels include Courtyard By Marriott Raleigh Crabtree Valley, Hampton Inn & Suites Raleigh/Crabtree Valley, Red Roof Inn, and DoubleTree by Hilton Raleigh Crabtree Valley, offering alternative lodging options near the hotel.
Are there convenient transportation and services near Hilton Garden Inn Raleigh / Crabtree Valley?
Yes, the hotel offers a local shuttle service. Nearby services include EVgo EV charging station, LibertyX and Bitcoin Depot ATMs, and gas stations like BP, helping guests with transportation and financial needs.