Embassy Suites by Hilton Raleigh Crabtree

4.3
1954 reviews

About

HotelEmbassy Suites
Experience authentic hospitality at the Embassy Suites by Hilton Raleigh Crabtree in North Carolina. Centrally located in the heart of Midtown Raleigh at Crabtree Valley, mid-way between RDU International Airport and Downtown Raleigh, the hotel is close to many Raleigh attractions. Our hotel offers 225 suites plus more than 8,000 sq. ft. of meeting space. Work or relax in our one-bedroom suites featuring separate living and sleeping rooms. Living rooms feature a sofa bed, armchair, in-room safe, HDTV, worktable, plus wet bar with refrigerator, microwave, and coffeemaker. The bedroom features either one king or two double beds, a second HDTV, and second sink with vanity. Start your day with our free made-to-order breakfast and enjoy our complimentary Evening Reception nightly. WiFi is available for a nominal fee. Dine at Axis Restaurant & Bar, experience a hand-crafted cocktail in our redesigned open atrium or enjoy in-suite dining. Work out in our fitness facility and take a swim in the beautiful indoor pool. Complimentary services include a 24-hour business center and shuttle transportation from 7am to 10pm, to and from RDU International Airport based upon availability. Our hotel is minutes from: *Raleigh-Durham International Airport *Downtown Raleigh *North Carolina State Capitol *Raleigh Convention Center *Shopping Malls, including Crabtree Valley Mall *Museums *PNC Arena *Umstead State Park *Raleigh Greenway Trail *North Carolina State University-NCSU, Carter-Finley Stadium *Meredith College, Shaw University, Peace College, St. Augustines *North Carolina State Fairgrounds *Martin Marietta Center for the Performing Arts *WRAL Soccer Fields Embassy Suites Raleigh-Crabtree Hotel is a short drive to: *Research Triangle Park- RTP *Durham Performing Arts Center (DPAC) *Duke University *University of North Carolina at Chapel Hill

Location

Embassy Suites by Hilton Raleigh Crabtree
4700 Creedmoor Road, Raleigh, NC
27612, United States

Hours

Reviews

4.3
1,954 reviews
5 stars
1,231
4 stars
400
3 stars
142
2 stars
75
1 star
106

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting specific employees for their exceptional service.

Cleanliness

Overall, guests noted that the hotel was clean, although some mentioned issues with specific rooms and areas needing attention.

Breakfast Quality

The complimentary breakfast received high marks for variety and quality, with many guests enjoying the made-to-order omelets.

Location

The hotel's location near the mall and restaurants was frequently mentioned as a major advantage.

Room Issues

Several reviews pointed out issues with room maintenance, such as outdated decor, noise from air conditioning, and cleanliness concerns.
  • LN
    Liz Nelson
    4 days ago
    5.0
    We had the greatest time staying here over the New Year holiday. Accommodations were very clean. I found the staff to be friendly and patient. It just felt like the hotel was running very smoothly. I love that the rooms are suites, which was great for the size and ages of our party. The indoor pool was a plus for the kids, and that area was kept clean as well. Happy hour reception every evening with adult beverages, soft drinks and snacks was a really cool bonus. We will for sure be back!
  • AC
    Angela Charles
    Jan 4, 2026
    5.0
    This is my first time at this location. This location is beautiful and very clean.
  • ST
    STEPHEN THATCHER
    Dec 22, 2025
    3.0
    Double charged the room, smells really moldy, and the heating and air equipment is really clunky. The bar tender was great. I'm a Hilton honors member that generally only uses Hilton family resorts, but my last few stays have been really disappointing. Might be time to switch.
  • JT
    Jay Thompson
    Dec 16, 2025
    5.0
    The hotel had a great location right across the street from the mall we enjoyed the convenience of Black Friday. The room was clean and modern and have plenty of amenities we really enjoyed our stay
  • TT
    Timothy Taylor
    Dec 9, 2025
    5.0
    Had a great and accommodating stay here, recently. Risa at the front desk was very welcoming and got me squared away with my room quickly. The gym was great and the food at the restaurant was delicious and Mike gave great service. Thanks for a great stay!

Frequently Asked Questions About Embassy Suites by Hilton Raleigh Crabtree

What are the check-in and check-out times at Embassy Suites by Hilton Raleigh Crabtree?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is Wi-Fi available at the Embassy Suites by Hilton Raleigh Crabtree?

Yes, Wi-Fi is available in public areas with a public internet terminal.