Embassy Suites by Hilton Raleigh Crabtree

4.3
1939 reviews

About

Hotel
Experience authentic hospitality at the Embassy Suites by Hilton Raleigh Crabtree in North Carolina. Centrally located in the heart of Midtown Raleigh at Crabtree Valley, mid-way between RDU International Airport and Downtown Raleigh, the hotel is close to many Raleigh attractions. Our hotel offers 225 suites plus more than 8,000 sq. ft. of meeting space. Work or relax in our one-bedroom suites featuring separate living and sleeping rooms. Living rooms feature a sofa bed, armchair, in-room safe, HDTV, worktable, plus wet bar with refrigerator, microwave, and coffeemaker. The bedroom features either one king or two double beds, a second HDTV, and second sink with vanity. Start your day with our free made-to-order breakfast and enjoy our complimentary Evening Reception nightly. WiFi is available for a nominal fee. Dine at Axis Restaurant & Bar, experience a hand-crafted cocktail in our redesigned open atrium or enjoy in-suite dining. Work out in our fitness facility and take a swim in the beautiful indoor pool. Complimentary services include a 24-hour business center and shuttle transportation from 7am to 10pm, to and from RDU International Airport based upon availability. Our hotel is minutes from: *Raleigh-Durham International Airport *Downtown Raleigh *North Carolina State Capitol *Raleigh Convention Center *Shopping Malls, including Crabtree Valley Mall *Museums *PNC Arena *Umstead State Park *Raleigh Greenway Trail *North Carolina State University-NCSU, Carter-Finley Stadium *Meredith College, Shaw University, Peace College, St. Augustines *North Carolina State Fairgrounds *Martin Marietta Center for the Performing Arts *WRAL Soccer Fields Embassy Suites Raleigh-Crabtree Hotel is a short drive to: *Research Triangle Park- RTP *Durham Performing Arts Center (DPAC) *Duke University *University of North Carolina at Chapel Hill

Location

Embassy Suites by Hilton Raleigh Crabtree
4700 Creedmoor Road, Raleigh, NC
27612, United States

Hours

Reviews

4.3
1,939 reviews
5 stars
1,220
4 stars
397
3 stars
141
2 stars
75
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff received high praise for their friendliness and helpfulness, with specific mentions of employees like Jaylen and Paula.

Cleanliness

Most guests found the hotel clean, though some noted issues with specific rooms and areas needing attention.

Breakfast Quality

The complimentary breakfast was frequently highlighted as excellent, with made-to-order omelets and a variety of options.

Location

The hotel is well-located near Crabtree Valley Mall, making it convenient for shopping and dining.

Room Quality

Rooms are generally spacious and comfortable, but some guests mentioned they felt outdated or had maintenance issues.
  • LJ
    Lindsey Johnson
    Nov 16, 2025
    2.0
    The room is spacious and clean-standard, no frills hotel room. When our heat stopped working, a maintenance person was here to fix it in less than 5 minutes. Why a two star review then? One) the up charge to stay here for a soccer tournament is the definition of price gauging. You’d think if a dozen plus rooms are being booked, the rate would be less, not more than their normal rate. Two) we were forced to eat outside on the grass since they wouldn’t allow us to eat in the lobby/hang out areas. Note the dog poop trash can…lovely to eat where dogs relieve themselves. I’ve never, ever ran into this. Any hotel we ever stayed at allowed us to eat food in the common areas.
  • TM
    Tom Martin
    Nov 13, 2025
    5.0
    Great location, friendly staff and clean rooms. It seems simple, these are all areas that hotel excels at. Mall across the street and close to the Nutrient.io HQ
  • HH
    Hazel Martin Harris
    Nov 12, 2025
    5.0
    I love Embassy suites, No matter what city I go to I stay at the Embassy suites… Embassy suites stand out of all the rest….beautiful, beautiful, beautiful! the bar tender for social hour Natasha was very welcoming, polite, hospitality, service was superb! H
  • AB
    Alexandra Benbadis
    Nov 7, 2025
    5.0
    Don’t bother looking at any other hotel in the area!!! This Embassy Suites is enormous with a gorgeous atrium lobby, bar, and complimentary breakfast. The breakfast includes made-to-order omelets, including an egg whites only option! The breakfast buffet is classic stuff but everything tastes delicious. The gym is also fantastic; it has 4 treadmills, 2 benches, and a handful of machines. Very easy for me to do arm and leg workouts on business travel! The staff is friendly and the rooms are big and clean. I didn’t go to the complimentary evening reception, but every night they have free snacks (cheese, crackers) and alcoholic drinks for guests.
  • MP
    Melissa Price
    Nov 6, 2025
    5.0
    Front desk is top tier - Jaelyn needs a raise! Your male evening bar staff on the other hand 👀 - yeah, so we love this hotel and the atmosphere. We pick you every time we come for doctor’s appointments. My son is special needs and this is his main pick.

Frequently Asked Questions About Embassy Suites by Hilton Raleigh Crabtree

What are the check-in and check-out times at Embassy Suites by Hilton Raleigh Crabtree?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is Wi-Fi available at the Embassy Suites by Hilton Raleigh Crabtree?

Yes, Wi-Fi is available in public areas with a public internet terminal.