Business Details
About
Hotel
The Hampton Inn and Suites Charlotte/Pineville hotel is located in historic Pineville, North Carolina, the birthplace of President James Polk. This Pineville Hampton Inn & Suites hotel is just minutes from downtown Charlotte, North Carolina with easy access to I-485 and I-77. The hotel is adjacent to the Carolina Place Mall, near a variety of dining options, and golf courses. We’re 3.6 miles from Carowinds amusement park, 3 miles from the Lynx light rail line, and 2 miles from OrthoCarolina Sportsplex. Charlotte Douglas International Airport CLT and the NASCAR Hall of Fame are within a 30-minute drive.
As you enter the warm and inviting lobby of the Hampton Inn & Suites hotel in Pineville, North Carolina, you will be struck by our legendary fireplace and welcoming staff. Join us daily for the Hampton hotels famous ''On the House'' Breakfast and our own Evening Guest Reception (Monday - Thursday) catered by local restaurants.
This Pineville, North Carolina Hampton Inn & Suites hotel also features an on-site snack shop, business center, an outdoor pool (open seasonally), complimentary guest laundry, on-site fitness center, and meeting facilities.
The Hampton Inn & Suites hotel in Pineville, North Carolina has outstanding amenities that are matched only by our beautifully appointed and newly renovated guestrooms and suites some with Whirlpool tubs.
Whether planning accommodations for your wedding, corporate meeting, or weekend getaway, you can rest assured that the Hampton Inn & Suites Pineville hotel will provide outstanding accommodations and unbelievable amenities at an unparalleled value.
We love having you here at that Hampton Inn & Suites Charlotte/Pineville hotel in Pineville, North Carolina.
Location
Hampton Inn & Suites Charlotte/Pineville
401 Towne Centre Blvd., Pineville, NC
28134, United States
Hours
Reviews
4.1
914 reviews
5 stars
501
4 stars
215
3 stars
77
2 stars
42
1 star
79
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Several reviews highlighted rude and unhelpful staff, particularly at the front desk, leading to negative experiences.
Cleanliness Issues
Numerous customers reported significant cleanliness problems in rooms and common areas, including dirty floors, stained bedding, and unclean bathrooms.
Room Conditions
Guests frequently mentioned outdated and poorly maintained rooms, with issues such as musty odors, broken appliances, and uncomfortable beds.
Customer Service
While some staff members received praise for their helpfulness, many reviews indicated a lack of professionalism and responsiveness from the front desk.
Breakfast Quality
The breakfast offerings were often described as subpar, with complaints about limited options and items being out of stock.
- ASAdam Peter ShinnNov 12, 20255.0Nitin, Hema, and Shiv are incredible partners in the hospitality industry. They own several hotels (including Hampton Inn & Suites) that we proudly service for waste, and working with them has been an outstanding experience. They are super kind, hospitable, and truly professional. My colleague Devon and I have collaborated with them to adjust services during times of extra capacity, and they’ve always been communicative, accommodating, and solution-oriented. They even invited us to their hotels, giving us the opportunity to learn firsthand about their waste challenges and work together on improvements. These three are leaders in the Charlotte area hospitality space, and we’re proud to work with them!
- MBMike Boltz-RobinsonNov 9, 20255.0Breakfast was great. Room was clean and bed was really comfortable.
- KAKat AdalisOct 24, 20251.0The staff here is extremely rude. They lie to you and then have the nerve to talk bad about you. I had a terrible medical emergency over 24 hours before my check in and I had to go to the hospital because I was having active bleeding from a miscarriage, and the lady on the phone said don’t worry I’ll respond to booking.coms email to cancel it for you for free there would be no charge. Then they both still have the nerve to try, and charge me still. While I’m going through the worst moments of my life. So thank you for everything really. Do not ever use this hotel they are so rude.
- JSJordan SwansonOct 15, 20254.0First time staying here, and we couldn’t have asked for a better experience! Even with renovations about to start, the staff went above and beyond to make sure we were comfortable when we had an issue with our first room. Danielle, the manager, was absolutely amazing- I got to see how much she juggles, and let’s just say she definitely deserves a raise! The maintenance guy was running circles helping everyone, all while keeping a smile on his face. Jenny and Jeremiah at the front desk were just as awesome- friendly, patient, and so helpful. With a team like this, we’d gladly stay here again!
- LCLatoya ChampenOct 14, 20253.0The room served its purpose...a few picky things i could mention, but renovations are taking place this week. As a diamond member, I was able to choose my room ahead of time. The app didn't mention the room I chose had a connected door to another room. Big mistake. The room. Next door was loud at all times of night. They kept slamming the door. The TV kept losing signal.
Frequently Asked Questions About Hampton Inn & Suites Charlotte/Pineville
What are the check-in and check-out times at Hampton Inn & Suites Charlotte/Pineville?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included during my stay?
Yes, the hotel offers free buffet breakfast included with your stay.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at the Hampton Inn & Suites Charlotte/Pineville?
Yes, both cats and dogs are welcome at the hotel.
What parking options are available at the hotel?
Free self-parking is available for guests at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking, elevators, and a pool.
Are there fitness facilities available on-site?
Yes, a fitness center with free weights, elliptical machines, and treadmills is available free of charge.
What eco-friendly or sustainability practices does the hotel follow?
The hotel holds ISO14001, ISO50001, and Hilton LightStay certifications and uses compostable food containers, recycles, uses energy conservation programs, eco-friendly toiletries, and bans single-use plastic straws and styrofoam food containers.
What nearby restaurants are available around the hotel?
Nearby dining options include China Express (Chinese fast food), Machu Picchu (Peruvian restaurant), El Veracruz (Mexican restaurant), Chévere street (Latin American cuisine), and Pizza Twist (pizza and Indian cuisine).
What local attractions can guests visit near Hampton Inn & Suites Charlotte/Pineville?
Guests can visit Carowinds amusement park 3.6 miles away, the Lynx light rail line 3 miles away for easy access to downtown Charlotte, and the NASCAR Hall of Fame within a 30-minute drive.