Business Details
About
HotelHampton Inn
The Hampton Inn and Suites Charlotte/Pineville hotel is located in historic Pineville, North Carolina, the birthplace of President James Polk. This Pineville Hampton Inn & Suites hotel is just minutes from downtown Charlotte, North Carolina with easy access to I-485 and I-77. The hotel is adjacent to the Carolina Place Mall, near a variety of dining options, and golf courses. We’re 3.6 miles from Carowinds amusement park, 3 miles from the Lynx light rail line, and 2 miles from OrthoCarolina Sportsplex. Charlotte Douglas International Airport CLT and the NASCAR Hall of Fame are within a 30-minute drive.
As you enter the warm and inviting lobby of the Hampton Inn & Suites hotel in Pineville, North Carolina, you will be struck by our legendary fireplace and welcoming staff. Join us daily for the Hampton hotels famous ''On the House'' Breakfast and our own Evening Guest Reception (Monday - Thursday) catered by local restaurants.
This Pineville, North Carolina Hampton Inn & Suites hotel also features an on-site snack shop, business center, an outdoor pool (open seasonally), complimentary guest laundry, on-site fitness center, and meeting facilities.
The Hampton Inn & Suites hotel in Pineville, North Carolina has outstanding amenities that are matched only by our beautifully appointed and newly renovated guestrooms and suites some with Whirlpool tubs.
Whether planning accommodations for your wedding, corporate meeting, or weekend getaway, you can rest assured that the Hampton Inn & Suites Pineville hotel will provide outstanding accommodations and unbelievable amenities at an unparalleled value.
We love having you here at that Hampton Inn & Suites Charlotte/Pineville hotel in Pineville, North Carolina.
Location
Hampton Inn & Suites Charlotte/Pineville
401 Towne Centre Blvd., Pineville, NC
28134, United States
Hours
Reviews
4.1
921 reviews
5 stars
503
4 stars
215
3 stars
79
2 stars
42
1 star
82
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unkempt common areas.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of responsiveness.
Maintenance Problems
Guests reported various maintenance issues, including malfunctioning air conditioning, plumbing problems, and outdated facilities.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others noted poor quality and lack of availability.
Overall Experience
Many guests expressed disappointment with their stay, citing it as below the expected Hilton standard, with some stating they would not return.
- KPKerwin PerezDec 20, 20251.0BED BUGS! Room 517 has BED BUGS as of 12/20/2025.
- DWDas The WitchBoyDec 13, 20255.0The lady at the front desk named Kathryn was amazing. She helped me and my family feel right at home. Fast service and very friendly! Will tell others!!
- MMMelissa MedinaDec 9, 20251.0I went to North Carolina from December 7th to 9th. My stay was ok. At the hotel there were a bunch of kids and the hotel got really noisy. There were some adults watching these kids and they were all looooud even after 1 am, and the people from the front desk did nothing about it. The room had a humidity problem. The smell sparked some symptoms of allergies to my husband. Also, I could notice mold in the curtains and exterior parts of the lamps, and the hallway floors were a mess once we arrived there. The food was good and the location is great.
- JAJen AultDec 8, 20251.0Stayed this past weekend (in Thursday out Sunday - was supposed to stay till Monday and had enough) and had nothing but problems. As a long time HH member who was diamond status for 8 years prior to this year and a hilton grand owner, I have never been so disgusted to have any association with Hilton. The only employee who actually seemed to care was the assistant manager and maintenance man, neither of which sadly could properly address the biggest issue. The manager and all other employees could care less that a guest was seriously ingured due to an issue that maintenance admitted they knew about... Checked in, was given our key, went to the room, opened the door and the room was occupied. We were mortified. Next day, tried to take a shower, 30 minutes of trying to regulate the water temp between freezing and scalding, thought I finally had it, got in, next thing I know my back side is hit with scalding water. By the time I was able to turn it off my entire front and back had scald burns. Told the front desk, showed them the burns, asked to fill out an incident report, lady was clueless. Asked for the manager to reach out to me. It's now Monday, no manager has reached out. Spoke to the assistant manager who assured me after seeing picture of the burns that the manager would be in contact, guess what, nope. The hotel lobby, halls, and elevators had trash everywhere. The phone in our room didnt work. We had maintenance up there 4 times in 2 days from all the issues in the room. Apparently they have been having phone and water issues and are renovating, none of which is mentioned when booking or checking in. And for management not to reach out after a known by them water issue scalds a guest is unacceptable. I will be speaking with one of the lawyers at work for next steps and filing a report with the health department this week. Absolutely unacceptable response, or lack thereof, and behavior on behalf of management.
- GPGarrett PopsDec 4, 20253.0Would have a better rating But the rooms do not have no microwave in them every Hampton Inn & Suites I ever been to all of them have microwaves never seen this very inconvenient if you're staying more than one night because you will be eating cold food
Frequently Asked Questions About Hampton Inn & Suites Charlotte/Pineville
What are the check-in and check-out times at Hampton Inn & Suites Charlotte/Pineville?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included during my stay?
Yes, the hotel offers free buffet breakfast included with your stay.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at the Hampton Inn & Suites Charlotte/Pineville?
Yes, both cats and dogs are welcome at the hotel.
What parking options are available at the hotel?
Free self-parking is available for guests at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking, elevators, and a pool.
Are there fitness facilities available on-site?
Yes, a fitness center with free weights, elliptical machines, and treadmills is available free of charge.
What eco-friendly or sustainability practices does the hotel follow?
The hotel holds ISO14001, ISO50001, and Hilton LightStay certifications and uses compostable food containers, recycles, uses energy conservation programs, eco-friendly toiletries, and bans single-use plastic straws and styrofoam food containers.
What nearby restaurants are available around the hotel?
Nearby dining options include China Express (Chinese fast food), Machu Picchu (Peruvian restaurant), El Veracruz (Mexican restaurant), Chévere street (Latin American cuisine), and Pizza Twist (pizza and Indian cuisine).
What local attractions can guests visit near Hampton Inn & Suites Charlotte/Pineville?
Guests can visit Carowinds amusement park 3.6 miles away, the Lynx light rail line 3 miles away for easy access to downtown Charlotte, and the NASCAR Hall of Fame within a 30-minute drive.