Hampton Inn Murphy

4.3
584 reviews
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Business Details

1550 Andrews Road, Murphy, NC
28906, United States
(828) 837-1628
https://www.hilton.com/en/hotels/murnchx-hampton-murphy/

About

Hotel
Welcome to the Hampton Inn Murphy North Carolina hotel, located adjacent to historical downtown Murphy, NC. Our hotel offers 58 spacious rooms, outdoor pool, hot tub, a fitness room, complimentary high-speed internet access and complimentary On the House hot breakfast. We love having you at the Hampton Inn Murphy North Carolina hotel!

Location

Hampton Inn Murphy
1550 Andrews Road, Murphy, NC
28906, United States

Hours

Reviews

4.3
584 reviews
5 stars
349
4 stars
139
3 stars
36
2 stars
25
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted dirty rooms, including unclean bathrooms, stained carpets, and mold.

Staff Performance

While some staff members were praised for their friendliness, others, particularly a staff member named Bonnie, received significant criticism for rudeness and poor customer service.

Breakfast Quality

The breakfast was generally well-received, with some guests noting it as a highlight of their stay.

Room Conditions

Guests reported outdated and poorly maintained rooms, with issues such as uncomfortable beds and malfunctioning amenities.

Management Response

Several customers expressed dissatisfaction with management's handling of complaints and issues during their stay.
  • GT
    Getting There
    1 day ago
    5.0
    Just a little dated but not so bad. No smoke smell and the breakfast was delicious. Very clean rooms. Drains in the sink and bathtub were slow to drain. Plus the bed was a little on the stiff side. Overall experience was I'd stay there again. Thank You
  • RA
    Ronda Ardoin
    Oct 15, 2025
    5.0
    Room was clean staff was very nice!! Our stay was pleasant!
  • RP
    Rick Powell
    Aug 31, 2025
    1.0
    HEALTH DEPT. Should inspect Hampton Inn Murphy, NC. (Elevator filthy)Hampton Manager should look at the rooms. 1.Rm.211, Unchanged sheets on my bed. Bed linens dirty Human tissue on my sheet in 4 places. 2.Carpet in room & hallway dirty, black stains, foul smell. 3.Black Mold spots on ceiling throughout. 4. Shower door dangerous to open. Many more issues; go look yourself, -Positives: (1.Nice desk clerks & 2.clean Delicious Breakfast; 10+)
  • EM
    Emily M.
    Aug 27, 2025
    3.0
    Disappointed after persuading a travel partner to try HAMPTON INN. A Kleenex was reached for almost immediately and the dispenser was empty. Water pooled on each shelf in the mini fridge and the all-over condensation required a 5-minute clean-up before use. Snack machine was nearly empty and the ice machine wore an "out of order" sign. Nearing check-out, we had a question for the front desk and discovered the room's phone line was dead all along. My unhappy guest's take-away: "If ONLY that place matched the staff." I agree. From our late night arrival to breakfast to Housekeeping, the staff was welcoming, friendly, quick to engage, and always asked if anything was needed.
  • BC
    Barton Cooper
    Aug 20, 2025
    3.0
    Good location with easy access. The hotel was nice and the desk staff were nice. The 3 stars were for the breakfast that wasn't on par with other Hamptons and the towels needed to be discarded. They looked wore out.
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Frequently Asked Questions About Hampton Inn Murphy

What are the check-in and check-out times at Hampton Inn Murphy?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included when staying at Hampton Inn Murphy?

Yes, a complimentary hot breakfast is provided daily, including a buffet option.