Business Details
About
HotelHampton Inn
Welcome to the Hampton Inn Murphy North Carolina hotel, located adjacent to historical downtown Murphy, NC. Our hotel offers 58 spacious rooms, outdoor pool, hot tub, a fitness room, complimentary high-speed internet access and complimentary On the House hot breakfast.
We love having you at the Hampton Inn Murphy North Carolina hotel!
Location
Hours
Reviews
4.3
589 reviews
5 stars
351
4 stars
139
3 stars
37
2 stars
27
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members were praised for their friendliness and helpfulness, others, particularly Bonnie, received significant criticism for poor customer service and rudeness.
Cleanliness Issues
Multiple reviews highlighted serious cleanliness problems, including dirty rooms, mold, and pest issues, which detracted from the overall experience.
Room Condition
Guests noted that many rooms were outdated, with issues such as uncomfortable beds, slow drains, and general maintenance problems.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it, others felt it did not meet the standards expected from a Hampton Inn.
Management Response
There were complaints about the lack of effective management response to issues raised by guests, leading to dissatisfaction and frustration.
- AJAndres JuarezJan 4, 20263.0Clean rooms. Outdated hotel. Good service. Good breakfast. Walmart and pharmacy right across the street.
- EMEdward MacbethDec 28, 20252.0Outdated rooms. Our room had a weird odor.
- DMDoug MooreDec 20, 20255.0We stayed this past week just as they installed brand new beds throughout the whole hotel. The staff were fantastic. Bonnie, Morgan, Louise, Jessica, Lierra, & Emma were top class. Kudos to the management who hired such great staff. As an Medicare Insurance prfessional I know how hard it is to hire great staff. They succeeded. All were very friendly and eager to make our stay memorable in a positive way. The breakfast bar was equally superb. My guest was impressed. We had come up to scout my land outside Murphy for game.
- BMBilly McKenzieDec 12, 20252.0Always have a nice stay here. Nice staff, good breakfast, but this morning when I went to breakfast and came back I found a juvenile bed bug on the pillow I had been sleeping on. Room 318 . Looked over the room and didn't see anymore, informed staff at check out.
- GTGetting ThereNov 23, 20255.0Just a little dated but not so bad. No smoke smell and the breakfast was delicious. Very clean rooms. Drains in the sink and bathtub were slow to drain. Plus the bed was a little on the stiff side. Overall experience was I'd stay there again. Thank You
Frequently Asked Questions About Hampton Inn Murphy
What are the check-in and check-out times at Hampton Inn Murphy?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included when staying at Hampton Inn Murphy?
Yes, a complimentary hot breakfast is provided daily, including a buffet option.
Does Hampton Inn Murphy allow pets?
Yes, both cats and dogs are welcome at the hotel.
Are there any accessibility features available at Hampton Inn Murphy?
Yes, the hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is there free Wi-Fi available at Hampton Inn Murphy?
Yes, complimentary high-speed Wi-Fi is available in public areas and there is a public internet terminal.
Does the hotel have any fitness facilities or pools?
Hampton Inn Murphy offers a free fitness center with equipment like elliptical machines and treadmills, plus an outdoor pool.
Are there any nearby dining options around Hampton Inn Murphy?
Yes, nearby dining options include Bojangles' and Burger King for fast food and Chinatown Restaurant for Chinese cuisine.
Where can guests find pharmacies or grocery stores near Hampton Inn Murphy?
Guests can visit Walgreens or Walmart Pharmacy for pharmaceutical needs, and United Grocery Outlet and Grocery Outlet for groceries.
Are there financial services close to Hampton Inn Murphy for guest convenience?
Yes, nearby financial services include Jackson Hewitt Tax Service, H&R Block, and Western Union for money transfers.
Can guests find automotive services nearby Hampton Inn Murphy?
Yes, Mountain Auto and Wells Tire provide automotive repair and tire services, and Murphy USA offers gas station services.