Business Details
About
HotelHilton
The Hilton Garden Inn Raleigh-Durham Airport updated lobby concept takes a twist on the traditional feel incorporating rich colors and modern lines. Private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit and a chic restaurant with expanded bar will provide the perfect setting for both business and leisure travelers. Our guestrooms will be refreshed with a contemporary design offering the perfect balance between comfort and efficiency.
Location
Hilton Garden Inn Raleigh-Durham Airport
1500 Rdu Center Drive, Morrisville, NC
27560, United States
Hours
Reviews
3.9
1,362 reviews
5 stars
615
4 stars
379
3 stars
166
2 stars
83
1 star
119
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests found the rooms clean, others reported issues with odors, dirty bathrooms, and overall maintenance concerns.
Staff Service
Customer service experiences varied, with some staff receiving praise for their friendliness and helpfulness, while others were criticized for being rude or unprofessional.
Location
The hotel is conveniently located near the airport, which many guests appreciated, but some noted that the surrounding area lacks dining options.
Facilities Condition
Numerous reviews indicated that the hotel is outdated and in need of renovations, with complaints about broken amenities and general disrepair.
Breakfast Experience
Guests expressed disappointment with the breakfast options, citing high prices and poor quality.
- PSPatricia Drake ScottJan 1, 20265.0Very nice hotel with large, clean room. Very close to the airport. Will definitely stay again.
- JCJulie CoffeyDec 28, 20252.0Location is convenient, and service is efficient. That's about the only positive. Room was not clean at ALL- stains on the ceiling, carpets stained, bathroom tile was splattered with... er, something...tile grout is discolored orange with mildew, bathroom shelves haven't seen a dusting in years.... Continental breakfast was disgusting and overpriced. Pillows are thin so we had to order additional. Expected more from Hilton, but we got in so late and so tired, we just crashed and got out of here as soon as possible.
- MKMelissa KazonichDec 5, 20254.0Very nice place. Rooms are clean. Super close to the airport making it super convenient for early morning flighs. Staff was nice and courteous. Defiantly putting it on my favorites list for future work trips.
- GCG CutlerNov 29, 20254.0My disappointment was paying 15.75 for a scoop of scrambled eggs, 1 piece if toast, 2 very over cooked turkey sausage patties and a cup of coffee. I'll never do that again.
- DLDiamond LNov 16, 20251.0Very close to the hotel. I didn’t realize they had connecting rooms until after they booked and there was a baseball team in town and the kids screamed and ding-dong ditched rooms all night making it impossible to sleep. I had a flight at 6 am and left for the airport by 3 and was unable to checkout through the app or at the front desk. No one was even at the front desk when I first got up there.
Frequently Asked Questions About Hilton Garden Inn Raleigh-Durham Airport
What types of payment methods are accepted at Hilton Garden Inn Raleigh-Durham Airport?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Is the Hilton Garden Inn Raleigh-Durham Airport pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel provide breakfast for guests?
Yes, breakfast is available at the hotel.
Are there any fitness or recreational facilities available?
Yes, there is a free fitness center and an indoor pool available to guests.
Are there any eco-friendly or sustainability practices at the hotel?
The hotel is certified with ISO14001 and ISO50001, participates in a linen reuse and compostable food containers program, uses eco-friendly toiletries, and follows an energy conservation program.
Is there free Wi-Fi available at Hilton Garden Inn Raleigh-Durham Airport?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Can guests use self-parking facilities at the hotel?
Yes, self-parking is available for guests.
Are there nearby dining options close to the Hilton Garden Inn Raleigh-Durham Airport?
Yes, nearby dining options include Great American Grill cafe, Wayback Burgers, Mex Café & Breakfast, Which Wich RDU Galleria, Classic Sports Bar & Lounge, and Gloria Jean's Coffees.
What nearby amenities can guests access easily while staying at the hotel?
Guests can easily access the RDU Galleria convenience store and gas station, Raleigh Airport, and nearby ATM at PNC ATM for cash needs.