Business Details
About
HotelHampton Inn
Shopping! Restaurants! Enjoyment! That is what you'll get when you visit the Hampton Inn Charlotte/Matthews hotel in North Carolina. Our Hampton Inn hotel is on your way to Myrtle Beach. The hotel is located in the quaint, peaceful city of Matthews, North Carolina, where you can enjoy the tranquility of downtown Matthews or the fast-paced excitement of nearby Charlotte, North Carolina. The Hampton Inn Charlotte/Matthews hotel is close to the Time Warner Cable Arena, the Bojangle's Arena, and Bank of America Stadium (home of the Carolina Panthers). Enjoy North Carolina hospitality within walking distance at restaurants such as Applebee's, BoneFish Grill, Hops Bar & Grille, Outback Steakhouse, Elliot's Barbecue, or Carraba's Italian Restaurant.
The Hampton Inn Charlotte/Matthews hotel has 92 beautifully appointed guest rooms, including whirlpool rooms. Each hotel room includes complimentary USA Today on weekdays, high-speed wireless internet, hair dryer, coffeemaker, iron & ironing board, 27'' TV with complimentary HBO and extended cable, and local calls. Our Hampton Inn hotel has rooms with refrigerator and microwave available.
The Hampton Inn Charlotte/Matthews hotel in North Carolina has 1,100 square feet of meeting space, an outdoor pool, and business center. The in Matthews our hotel offers complimentary access at Peak Fitness to all guests. The Hampton Inn hotel serves a complimentary deluxe continental breakfast each morning and our Manager's Reception (Monday through Thursday, from 5:30PM-7:30PM) which is catered by major neighborhood restaurants. The Hampton Inn Charlotte/Matthews hotel in North Carolina also offers complimentary shuttle service available upon request within a 5-mile radius.
We love having you here at the Hampton Inn Charlotte/Matthews hotel in North Carolina.
No need to leave your best friend behind — we are now pet friendly.
Location
Hampton Inn Charlotte/Matthews
9615 Independence Pointe Pkwy, Matthews, NC
28105, United States
Hours
Reviews
3.7
902 reviews
5 stars
368
4 stars
237
3 stars
91
2 stars
62
1 star
144
What are people saying?
AI-generated from recent customer reviews
Staff Service
While some guests praised the staff for being friendly and helpful, many others reported rude and unprofessional behavior from front desk employees.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bugs, and unpleasant odors throughout the hotel.
Maintenance Problems
Guests frequently mentioned the need for urgent repairs and updates, citing issues like broken fixtures, outdated decor, and malfunctioning amenities.
Breakfast Quality
The breakfast offerings were often described as lacking variety and quality, with many guests expressing disappointment over limited options.
Overall Experience
The hotel received a mix of positive and negative feedback, but many guests felt it did not meet the standards expected from a Hilton property.
- TLTom LockhartDec 13, 20255.0Jaden was great Front desk was very helpful
- CFChris FlahertyNov 18, 20252.0The room was a good size and well maintained but the bed was very firm, which is incredibly uncomfortable for a big guy who sleeps on his side. Despite having plenty of room for a bigger chair the one there was tiny and so uncomfortable I couldn’t sit in it. The breakfast was good save for the thinnest cut bacon I’ve ever seen, that’s the only time I’ve ever not liked bacon,
- JMJohn McnairNov 17, 20251.0there were bugs in the room, stink bugs or something, and the shower did not drain properly very bad experience smh 😡
- BSBrian ShockeyNov 10, 20252.0Woke up to infestation of bugs on ceiling and walls. Told front desk about it at checkout and they said, "it's that time of year.".
- APAnn PattersonNov 9, 20255.0Was hard to find entrance, room was great and breakfast very good also...staff very helpful
Frequently Asked Questions About Hampton Inn Charlotte/Matthews
What time can I check in and check out at Hampton Inn Charlotte/Matthews?
Check-in time is 3:00 PM, and check-out time is 11:00 AM.
Is breakfast included with a stay at Hampton Inn Charlotte/Matthews?
Yes, a complimentary buffet breakfast is available for all guests.
Are pets allowed at the Hampton Inn Charlotte/Matthews?
Yes, the hotel welcomes both cats and dogs as pets.
Does Hampton Inn Charlotte/Matthews offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and through public internet terminals.
What accessibility features does Hampton Inn Charlotte/Matthews provide?
The hotel offers accessible parking, accessible elevators, and an accessible pool for guests.
Are there any fitness facilities available at the hotel?
Yes, a fitness center with elliptical machines and treadmills is available to guests at no additional cost.
Is parking available at Hampton Inn Charlotte/Matthews?
Yes, free self-parking is available for all hotel guests.
What nearby restaurants can guests visit around Hampton Inn Charlotte/Matthews?
Guests can enjoy nearby dining options like Applebee's Grill + Bar, Outback Steakhouse, Red Lobster, Showmars Matthews, and Monterrey Restaurante Mexicano.
Are there convenient public transportation options near the Hampton Inn Charlotte/Matthews?
Yes, Matthews Independence Pointe bus station and the CATS Park and Ride are nearby, which can help guests easily access public transit around Matthews and Charlotte.
What shopping opportunities are near Hampton Inn Charlotte/Matthews?
Guests can visit nearby shopping spots like Consignment 1st, Capel Rugs Stores, Ashley, Plato's Closet, and CLT Furniture for a variety of furniture and clothing options.