Hampton Inn Franklin

4.4
688 reviews

About

Hotel
The Hampton Inn Franklin hotel in North Carolina is located east of downtown, adjacent to Holly Springs Shopping Center. The hotel is situated atop a mountain and offers a panoramic view of the Smoky Mountains from many of our rooms. The Hampton Inn Franklin hotel is 1 mile from downtown Franklin and 10 miles from the Macon County Airport. The Hampton Inn Franklin hotel area attractions include bowling, Gem and Mineral Museum, shopping, gift and specialty shops, movies, snow skiing, scenic railroad excursions, and whitewater rafting. Enjoy North Carolina hospitality at Kentucky Fried Chicken, Papa's Pizza, Peking Gourmet, Willy's BBQ and Taco Bell, all within walking distance. The Hampton Inn Franklin hotel in North Carolina features 80 rooms, an outdoor pool (open May through October), and a meeting room that accommodates up to 25 people. In North Carolina this hotel amenities include complimentary continental breakfast, high-speed wireless internet in all rooms and TV with cable. The Hampton Inn Franklin hotel also offers data port in all rooms, connecting rooms, cribs, and irons. While in North Carolina, schedule your meeting or banquet at the Hampton Inn Franklin hotel. The Franklin Health and Fitness Center is located 1 mile from the hotel. The fitness center has indoor pool, whirlpool, sauna, racquetball, and a full exercise room with state of the art equipment. We love having you here at the Hampton Inn Franklin hotel in North Carolina.

Location

Hampton Inn Franklin
244 Cunningham Road, Franklin, NC
28734, United States

Hours

Reviews

4.4
688 reviews
5 stars
442
4 stars
158
3 stars
43
2 stars
19
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty carpets, blood stains on sheets, and unclean bathrooms.

Room Condition

Customers noted that rooms are in need of updates, with some reporting issues like musty smells and outdated decor.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed it, others found it lacking in variety and quality.

Customer Service

There were complaints about poor customer service, particularly regarding handling cancellations and room issues.
  • FT
    F T
    Nov 11, 2025
    4.0
    The hotel was great! The lobby was cozy and inviting with a fireplace. The location was on the top of a hill, so it’s secluded but close enough to everything. There’s not much of a view of the mts. up there. We had a small queen room which was decent and clean enough. The only minor inconvenience was we were placed directly in front of the elevator and by the ice machine so it was pretty noisy! Our view was the top of the covered entryway of the hotel. Don’t stay at Rm. 300! The staff was nice. The breakfast was wonderful! Would recommend this place! It was the best hotel with the best reviews around.
  • RB
    Ryan Boone
    Oct 26, 2025
    5.0
    I had a great stay at the Hampton Inn, Franklin. The staff were very friendly, helpful and accommodating. They went out of their way make sure my stay was the best it could be. I really appreciate this since these days it is rare to have such a positive customer service experience. Highly recommend this hotel.
  • KF
    K Faber
    Oct 19, 2025
    3.0
    Rooms need to be updated. Limited TV channels, never tried their wi-fi. One of the rooms smelled of pet urine - the hotel gave a different room. Breakfast was ok
  • LS
    Lauren Serna
    Oct 18, 2025
    1.0
    Rude customer service and disgusting rooms. I usually stay at Hampton Inn and am very satisfied. However, this location is very different. Avoid.
  • JW
    Jeff Wilhelm
    Oct 15, 2025
    5.0
    Just stepping in through the front door to see the beautiful lobby, we knew we made the right choice hotel. The girls at the front desk were so nice and very helpful in directing us to some of the sites in the area and getting us checked in. The room is impeccably clean and beautiful. The price was a little higher than what we would normally spend but hey, it's a vacation so it was worth the few extra dollars for the nice comforts. If the breakfast in the morning is hot and delicious, then it is really worth the extra cost.

Frequently Asked Questions About Hampton Inn Franklin

What are the check-in and check-out times at Hampton Inn Franklin?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included at Hampton Inn Franklin?

Yes, a complimentary buffet breakfast is available for free to guests.