The Sanderling Resort

4.2
904 reviews

About

Beach ResortHotelLuxury HotelWedding VenueBusiness Meeting LocationsResort
Discover The Sanderling, an oceanfront resort in the Outer Banks of North Carolina, offering luxury stays, serene beaches, & unforgettable experiences.

Location

The Sanderling Resort
1461 Duck Road, Duck, NC
27949, United States

Hours

Reviews

4.2
904 reviews
5 stars
566
4 stars
137
3 stars
80
2 stars
50
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many guests reported poor service, including unhelpful staff, long wait times, and issues with reservations.

Cleanliness Concerns

Numerous reviews highlighted cleanliness problems, including dirty rooms, spider webs, and general neglect of the property.

Room Quality

Guests expressed disappointment with room conditions, citing outdated decor, maintenance issues, and discrepancies between booked and received accommodations.

Dining Experience

The on-site restaurants received negative feedback for overpriced meals, slow service, and food quality not meeting expectations.

Positive Staff Interactions

Despite the issues, some guests praised individual staff members for their friendliness and helpfulness, indicating potential for improved service.
  • EE
    Eric
    Dec 28, 2025
    5.0
    Fancy place. Not for the "poors" as they say in Righteous Gemstones lol.
  • MB
    Melissa Britner
    Dec 17, 2025
    1.0
    I contracted to have my daughter‘s wedding here in a very specific part of the resort, but due to staffing issues there was a mixup and that space is no longer available for her wedding as planned. It has been handled terribly and they’re keeping the $11,000 I already paid, even though they cannot give me what we contracted for. Promises of we will do better through the rest of this process are not enough.
  • CP
    Cai Palmiter
    Nov 12, 2025
    1.0
    A full service hotel/resort should have a F&B that’s working properly. They don’t have it. It’s a shame and such a waste of time and money.
  • JD
    Jill Doss-Raines
    Nov 4, 2025
    4.0
    Rooms and grounds are beautiful. My only complaint, as the daughter and niece of handicapp women, is there is no access to the beach for people on walkers or in wheelchairs that I could find. Steps were the inly way to get over large dunes to the beach.
  • SF
    Susan Fincke
    Oct 31, 2025
    3.0
    The newly-renovated Sanderling Resort was a huge disappointment and not at all worth the price. The experience began with a lack luster welcome and hurried review of the amenities. We were not offered a cart or assistance with our luggage. Our room was on the 3rd floor of the North Beach House; the newest of the buildings. The room was small and cramped. But that was not the biggest problem. We could not find electrical outlets to re-charge our phones. We located a Belkin surge protector shoved under one of the beds. When we asked about plugging in the coffee pot the next morning, we were directed to extension cords underneath the credenza holding the TV. The light switch in the bathroom is behind the door so you have to enter a dark bathroom to turn on the light. There was no lamp or clock on the table between the beds. Instead, there are floor lamps on the outside of both beds with “step-on” switches on the floor. Great, except to turn them off and on, you have to get out of bed! The four post beds were too large for the rooms and the posts made watching TV from bed a challenge. There was no directory of resort services or how to access them. There was no directions on how to operate the TV or menu of channels. Theodosia was closed for the season, so we ate in the Life Saving Station. Meals were over-priced and service was slow. There were no chairs on the beach so we had to locate them and take them onto the beach ourselves. A small sign by the walkway reminded guests to return their chairs. Not my experience with other resorts. The staff seemed unenthusiastic about the guest experience, almost indifferent to requests. My visit to the Sanderling Resort was not as advertised and certainly not worth the money and all the fees/taxes added.

Frequently Asked Questions About The Sanderling Resort

What are the check-in and check-out times at The Sanderling Resort?

Check-in is at 4:00 PM and check-out is at 11:00 AM at The Sanderling Resort.

Does The Sanderling Resort offer accessible facilities for guests with disabilities?

Yes, The Sanderling Resort provides accessible parking, elevators, and a pool for guests with disabilities.