Business Details
About
Hotel
The Hilton Garden Inn Charlotte/Concord is located off I-85 at Exit 49, just minutes away from Charlotte (Lowe’s) Motor Speedway and adjacent to Concord Mills Outlet Mall. The Charlotte Douglas Airport(CLT) is only 35 minutes away and the Concord Regional Airport (JQF) is 5 minutes away. The Hilton Garden Inn Charlotte/Concord offers you the opportunity to see your favorite driver take the checkered flag or take in many of the exciting area attractions. The Hilton Garden Inn Charlotte/Concord North Carolina hotel has deluxe accommodations, friendly service and relaxed atmosphere that await our guests.
Location
Hilton Garden Inn Charlotte/Concord
7831 Gateway Lane, Concord, NC
28027, United States
Hours
Reviews
4.4
1,123 reviews
5 stars
744
4 stars
235
3 stars
65
2 stars
32
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were frequently praised for their friendliness and helpfulness, with specific mentions of individuals who provided exceptional service.
Cleanliness
Many guests noted that the hotel and rooms were clean and well-maintained, although some reported issues with room cleanliness.
Breakfast Quality
Breakfast received mixed reviews; while some enjoyed it, others found it below average and not worth the price.
Room Comfort
Several guests reported issues with room comfort, including uncomfortable beds and outdated furnishings.
Parking and Location
The hotel was noted for its convenient location and ample parking, making it easy for guests to access nearby attractions.
- KMKelli MessingerNov 15, 20255.0Our room was fantastic! Separate seating area from the bedroom, very clean & comfortable. Andrea at the bar was such a gem and food & drinks were well priced and tasty! Outside seating area with fireplace was a nice bonus after a long 70° November day. Well stocked food & drink pantry and friendly fellow guests. Best stay we’ve had in this area!
- CSChris SimsNov 11, 20254.0BEAUTIFUL hotel. Beds are extremely comfortable. Staff is very friendly. Only thing I cannot understand is why breakfast isn't complimentary.
- JWJim WorkmanNov 4, 20255.0Very clean. Easy app check-in. Desk attendant was quick and polite. Bed was so comfy. Loved it.
- MMMighty MojoOct 19, 20253.0Quite loud, breakfast was below average and no free wifi!
- SGSteve GrissingerOct 12, 20254.0Hotel and rooms were great. The breakfast service was among the worst I've experienced at a HGI. The wait staff seemed disinterested in cleaning tables, or taking orders, it was a busy morning but they mostly stayed behind the bar. I can recommend the hotel but the breakfast would be a pass unless you are in no hurry.
Frequently Asked Questions About Hilton Garden Inn Charlotte/Concord
What are the check-in and check-out times at Hilton Garden Inn Charlotte/Concord?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Charlotte/Concord.
Is parking available at Hilton Garden Inn Charlotte/Concord?
Yes, free self-parking is available for guests at Hilton Garden Inn Charlotte/Concord.
Are pets allowed at Hilton Garden Inn Charlotte/Concord?
Yes, pets including cats and dogs are welcome at Hilton Garden Inn Charlotte/Concord.
Does Hilton Garden Inn Charlotte/Concord offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas at Hilton Garden Inn Charlotte/Concord.
Are there fitness and pool facilities available at Hilton Garden Inn Charlotte/Concord?
The hotel has a free fitness center and two indoor pools for guest use, as well as a hot tub.
Does Hilton Garden Inn Charlotte/Concord provide accessible facilities?
Yes, the hotel offers accessibility features such as accessible parking, accessible elevator, and is mobility accessible.
Is breakfast available at Hilton Garden Inn Charlotte/Concord?
Yes, breakfast is available at the hotel.
What payment methods does Hilton Garden Inn Charlotte/Concord accept?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
What nearby attractions can guests visit around Hilton Garden Inn Charlotte/Concord?
Guests can visit Concord Mills Outlet Mall nearby and the Charlotte Motor Speedway, providing exciting entertainment opportunities close to the hotel.
Are there other hotels close to Hilton Garden Inn Charlotte/Concord for alternative stays?
Yes, nearby hotels include Sleep Inn & Suites At Concord Mills, Wingate by Wyndham Charlotte Speedway/Concord, Hampton by Hilton, and SpringHill Suites by Marriott Charlotte Concord Mills/Speedway.
How can guests access transportation services near Hilton Garden Inn Charlotte/Concord?
Guests can use the local shuttle service provided by the hotel and visit nearby transportation services like Uptown Concord for rentals and bar options.