The Hampton Inn and Suites Charlotte at Concord Mills hotel is located in Concord, North Carolina at I-85 Exit 49 and directly across from Concord Mills Mall. Located in the racing side of Charlotte, our hotel is just over one mile from Charlotte Motor Speedway and just minutes from uptown Charlotte, North Carolina. With over 40 restaurants in the Concord, North Carolina area, there are several restaurants that are within walking distance, such as Bob Evans, Texas Roadhouse, Quaker Steak & Lube, Hooters and Zaxby's. Enjoy free breakfast daily and free WiFi.
Multiple reviews highlighted issues with cleanliness, including dirty rooms, mold, and bugs.
Customer Service
While some guests praised friendly staff, others reported rude service and poor management responses to complaints.
Breakfast Quality
Breakfast received mixed reviews; some enjoyed it while others found it lacking in variety and quality.
Room Conditions
Guests noted issues with room conditions, including noise, odors, and maintenance problems.
Location
The hotel’s location was frequently praised for its convenience to shopping and attractions.
AM
Alexandra Matthews
Nov 16, 2025
1.0
Bathroom and shower is an absolute joke. Lukewarm water and literally I could pump water by hand with more pressure. Bathroom was moldy due to the shower curtain not containing the water at all so the ENTIRE bathroom floor will be slick and of course no fan to even help remedy this. Location is sketchy at night with random people walking through the parking lot and hotel windows. The parking lot where you have to park your car is absolutely horrible and will destroy your car from all the tree branches and acorns falling on your car's sunroof and chipping the paint on your car's roof. Coffee area in lobby was always a mess and good luck trying to get a cup of coffee because they were completely empty our entire stay. I honestly cannot believe that Hilton is even associated with this property and the the management of it. They are way overpriced especially considering the many better options in close vicinity to them and will charge your card on file for fees that are nowhere in any of the check in paper work at the hotel or in your Hilton App and not mentioned by anyone at the front desk. Managers are unavailable to assist you with anything because no one knows when they come to work or what their schedule is so good luck with that 🤷 Save your time money and sanity and choose to sleep in your car before staying at this hotel.
KJ
Kit Johnson
Nov 6, 2025
5.0
Friendly efficient staff. Clean rooms with comfortable beds. Excellent breakfast! Choices, the folks kept it fresh and tidy.
Perfect location to stay while attending the Renaissance Festival:-)
LP
Lee P
Oct 25, 2025
2.0
1) the shower was not contained so the whole bathroom floor was covered in water after a shower.
2) the very bright outside lights pointed directly in our room was so bright I could not sleep - could not shut curtains because they were not the type to close all the way .
Absolutely worst stay at any hotel
Mold in showers too
Staff seemed friendly , breakfast was nice except only 1 slow toaster for the 50 people standing in line to make toast lol
But , the people were nice and breakfast was decent .
SA
Susan Andres
Oct 22, 2025
5.0
Stepdaughter booked us room for her dad’s birthday. Everything was just PERFECT. There just happened to be a corvette show that weekend. Very close to NASCAR museum and events. Including the race track
MS
Mark Sizzle
Oct 14, 2025
3.0
Hey all!
Love my Hilton brand and Hampton specifically, but this location had unwelcome staff and the rooms and even hallways had a strange odor to them.
I wasn't greeted with my status when I got there, the breakfast was the weakest I've had on the Hilton brand.
Location is great, room was spacious. If you're reading the reviews, go to Homewood down the road, also Hilton and they do a stellar job in the same room and rate range.
Frequently Asked Questions About Hampton Inn & Suites Concord Charlotte
What free amenities are offered at Hampton Inn & Suites Concord Charlotte?
The hotel offers free breakfast, free WiFi, and free self-parking for guests.
Are pets allowed at Hampton Inn & Suites Concord Charlotte?
Yes, the hotel welcomes both cats and dogs as pets.
Is Hampton Inn & Suites Concord Charlotte accessible for guests with mobility challenges?
Yes, the hotel features accessible parking, elevators, and is mobility accessible for guests.
Does Hampton Inn & Suites Concord Charlotte have fitness facilities?
Yes, the hotel has a fitness center equipped with an elliptical machine and treadmill, all available for free.
What business amenities are available at Hampton Inn & Suites Concord Charlotte?
The hotel provides a business center, 24-hour front desk service, self-service laundry, and meeting rooms.
What are the check-in and check-out times at Hampton Inn & Suites Concord Charlotte?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Where is Hampton Inn & Suites Concord Charlotte located in relation to the Concord Mills Mall?
The hotel is located directly across from the Concord Mills Mall on Weddington Road Extension.
Which nearby hotels can guests consider when staying in the Concord Charlotte area?
Nearby hotels include Wingate by Wyndham Charlotte Speedway/Concord, SpringHill Suites by Marriott Charlotte Concord Mills/Speedway, Hilton Garden Inn Charlotte/Concord, and Comfort Suites Concord Mills.
What nearby dining options are available within walking distance of Hampton Inn & Suites Concord Charlotte?
Guests can enjoy nearby restaurants such as Bob Evans, Texas Roadhouse, Quaker Steak & Lube, Hooters, Zaxby's, and Waffle House for breakfast and dining.
How can guests access local attractions like Charlotte Motor Speedway when staying at Hampton Inn & Suites Concord Charlotte?
The hotel is just over one mile from Charlotte Motor Speedway, making it convenient for guests to visit this major attraction during their stay.