Hampton Inn Concord/Kannapolis

3.9
1098 reviews

About

Hotel
At the Hampton Inn Concord/Kannapolis hotel, you’ll have easy access to I-85 and a variety of restaurants. If you love NASCAR, you’ll love our Concord, NC hotel near the Charlotte Motor Speedway, Concord Motorsports Park and the zMAX Dragway. Go to competitions and shows at Cabarrus Arena & Event Center. Attend a concert at Verizon Wireless Amphitheater. Explore the Home to Science at the North Carolina Research Campus. Choose the Hampton Inn Concord/Kannapolis and take a stroll in downtown Concord with its charming streets, historic homes and intimate shops for antiques, gifts and collectibles. Our great value hotel is also near Concord Mills Mall, North Carolina's number one retail destination. Join us in the lobby of our hotel in Concord, NC each morning for a free hot breakfast consisting of waffles and other favorites, plus juice and coffee. If you’re in a hurry, pick up a free Hampton On the Run™ breakfast bag to take with you. Stay connected with work and home with free WiFi in your room. After a day at the Speedway, relax in crisp, fresh linens on your clean and fresh Hampton bed® for a good night’s rest. No need to leave your best friend behind — we are now pet friendly.

Location

Hampton Inn Concord/Kannapolis
612 Dickens Place NE, Concord, NC
28025, United States

Hours

Reviews

3.9
1,067 reviews
5 stars
530
4 stars
226
3 stars
121
2 stars
69
1 star
121

What are people saying?

AI-generated from recent customer reviews

Room Condition

Many guests reported that the rooms are outdated, dirty, and in need of repairs, with issues like mold, broken fixtures, and poor cleanliness.

Customer Service

Customer service experiences varied widely, with some guests praising friendly staff while others reported rude or unhelpful interactions.

Breakfast Quality

Breakfast offerings were described as average or below expectations, with some guests noting issues like expired food.

Housekeeping Issues

Numerous reviews mentioned a lack of housekeeping services during stays, leading to unclean rooms and insufficient supplies.

Location

The hotel is conveniently located near highways and amenities, which was positively noted by several guests.
  • KO
    Kathy Orkin
    Oct 27, 2025
    4.0
    You never know what you are getting when you book a room at Hampton Inn anymore. Brand is not what it used to be. I would have thought this area would be ok. Rooms need redoing. The front desk person didn't acknowledge our Gold member status. Forgot the water and a sweet. Besides the rooms, if you are offering cookies downstairs, make sure they are edible. They were hard as rocks and we threw them out. Sorry, but all of this is sad, but we keep on coming.
  • LN
    Laura Newton
    Oct 19, 2025
    5.0
    We had a fine experience here. Room was clean, staff friendly, breakfast good. Was a bit concerned about prior reviews, but we had an overall good stay
  • ST
    S Toruno T
    Oct 17, 2025
    5.0
    Great staff and very clean rooms. Location was perfect for us.
  • SN
    santiago najera
    Sep 25, 2025
    5.0
    Alfredo was very kind and extremely helpful
  • GC
    Genevieve Cariato
    Sep 24, 2025
    3.0
    My husband and I booked a few days at this location while we were waiting to be able to move into our apartment. I generally like to stay at The Hampton because they are always conveniently located near freeways & places to eat and offer free breakfasts. This location was in a great area, close to freeways and shopping and restaurants. Not a too busy area which was nice. Overall facility was nice and grounds were well kept. The staff was very friendly. We stayed in a king room. The bed was cozy but the room itself needs some updating. The walls looked like there had been leaks and the plaster was bubbling a little in some areas. The bathroom had the same issues. The shower rod needed to be tightened and the shower curtain didn’t really fit the shower. I think if they do some updates the rooms would be really really nice. However, enjoyed the stay overall.

Frequently Asked Questions About Hampton Inn Concord/Kannapolis

What are the check-in and check-out times at Hampton Inn Concord/Kannapolis?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included in the stay at Hampton Inn Concord/Kannapolis?

Yes, a free hot breakfast featuring waffles and other favorites is available each morning, including a grab-and-go Hampton On the Run™ breakfast bag option.