Tru by Hilton Charlotte Ayrsley

4.1
838 reviews
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Business Details

9233 Kings Parade Boulevard, Charlotte, NC
28273, United States
(704) 499-9010
https://www.hilton.com/en/hotels/cltcaru-tru-charlotte-ayrsley/

About

Hotel
Say wow to Tru by Hilton Charlotte Ayrsley, right in the mix of shops, dining and fun in the pedestrian-friendly Ayrsley area. Close to I-485 and the Charlotte Light Rail, it’s easy to zip off to your day. Our efficient rooms include free WiFi, a large bathroom and a 55-inch TV with 150 channels. Follow your food mood at the free breakfast bar with 30 sweet and savory toppings for donuts, cereal, bagels and more. Head for the lobby to play board games, shoot pool or kick back in a private alcove. You’ll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market. Affordable travel now comes with unexpected things – like certainty.

Location

Tru by Hilton Charlotte Ayrsley
9233 Kings Parade Boulevard, Charlotte, NC
28273, United States

Hours

Reviews

4.1
838 reviews
5 stars
468
4 stars
185
3 stars
80
2 stars
40
1 star
65

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, though some reported issues with hair in the shower and on linens.

Staff Performance

The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some reports of unprofessional behavior.

Location

Guests appreciated the hotel's convenient location near restaurants and attractions, though some noted safety concerns regarding parking.

Room Size

Several reviews mentioned that the rooms were smaller than expected, which could be an issue for larger families.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety, others found it lacking or experienced issues with the breakfast service.
  • CC
    C-TAN
    Nov 2, 2025
    1.0
    The person at the front desk refused to take my ID stating she was a germaphobe. If you can't touch my ID why are you working front desk? Is this because of my race?
  • KF
    Keith Ferrell
    Oct 25, 2025
    5.0
    Everything about it was excellent
  • KW
    Kanijah Whitfield
    Oct 13, 2025
    4.0
    The location is pretty nice and walkable. Plenty of bars and food places near by. The hotel staff were chill. The room has a minimalistic look to it. It was clean. It was good for the price. The bed was super uncomfortable and I left with a crook in my neck. Overall good stay. I would book again.
  • AF
    Aaron F
    Oct 12, 2025
    4.0
    Rooms are a little small, but the service is top-notch I also think that the location makes it a great value It’s quiet and close to a great city. You don’t have to leave the neighborhood to get good restaurants. Nice gym Wish they had a laundry facility
  • KS
    Kirsten Stephen
    Oct 11, 2025
    3.0
    The hotel is in a nice location, and everyone was super friendly. However, loud music which we could hear clearly between 8pm - 11pm+. Alerted front desk and nothing was done about it.
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Frequently Asked Questions About Tru by Hilton Charlotte Ayrsley

What are the check-in and check-out times at Tru by Hilton Charlotte Ayrsley?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is parking available at Tru by Hilton Charlotte Ayrsley, and is it free?

Yes, self-parking is available for free at the hotel.