Business Details
About
Extended Stay HotelHomewood Suites
Located just moments from restaurants, bars, and recreation opportunities, Homewood Suites by Hilton Charlotte Ballantyne, offers comfort and convenience in the upscale neighborhood of Ballantyne, in Charlotte, NC. Our extended stay hotel is located minutes from Toringdon Office Park and Ballantyne Corporate Park. Discover retail and dining at The AMP Ballantyne, Blakeney Town Center and Stonecrest Piper Glen or take an eight-mile drive to SouthPark Mall to discover over 100 shops, restaurants and specialty boutiques.
Feel at home in a spacious and inviting studio or one bedroom suite, offering free WiFi, a living area and a fully equipped kitchen - complete with two burner stove, refrigerator, dishwasher and microwave. Stock up on items in the 24-hour Suite Shop or take advantage of our free grocery delivery service.
Join us each morning for a free hot full breakfast and Wednesday evenings, enjoy a free light meal and drinks. Make the most of your leisure time at this extended stay hotel in Charlotte, NC, with an outdoor swimming pool, a basketball court and a free fitness center.
Location
Homewood Suites by Hilton Charlotte Ballantyne, NC
12030 Copper Way, Charlotte, NC
28277, United States
Hours
Reviews
4.4
785 reviews
5 stars
528
4 stars
156
3 stars
43
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting individuals like Emma, Steven, and Michelle for their exceptional service.
Cleanliness
While some guests reported clean and spacious rooms, others noted issues with cleanliness, including dirty towels and unkempt common areas.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the options while others criticized the quality and availability of food.
Room Condition
Several reviews mentioned the need for room renovations, citing issues with furniture and appliances, while others appreciated the spaciousness and amenities.
Security Concerns
Multiple guests reported incidents of vehicle break-ins in the parking lot, raising concerns about the hotel's security measures.
- NMNadia MarieJan 3, 20265.0Emma and Dazmen exhibited excellent customer service!! By far, Emma is one of the best front desk attendants I have experienced. She handled all of this with such grace. Dazmen answered our concerns promptly and as best he could. Very nice-sized rooms. Great breakfast.
- ZLZ LopesDec 27, 20254.0It was a good stay...only hiccup is the elevator. Only kne was in operation and it took sooooo long. Came back jn fir the night snd there was a line from elevator to the lobby. Took 3 rounds to get on an elevator. That information would have been helpful at check in....wouldn't have picked 4th floor. Otherwise, everything else was good
- SPShaneez ParsonDec 16, 20255.0My honey took me here for my bday weekend. The bed was super comfortable!
- RHRonald HooperDec 4, 20251.0Outside door closing so loud if would wake you up.
- DEDavid EllisonNov 13, 20255.0I stay here a lot and compare to many other Hilton hotels. This place has it figured out. Cudo's to the manager for hiring well and running a tight ship. Clean rooms. Fantastic kitchen staff and great people working the front desk. Thank you!
Frequently Asked Questions About Homewood Suites by Hilton Charlotte Ballantyne, NC
What are the check-in and check-out times at Homewood Suites by Hilton Charlotte Ballantyne, NC?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas throughout the hotel.
Is parking available for guests at the hotel?
Yes, free self-parking is available for guests at the property.
Are pets allowed at Homewood Suites by Hilton Charlotte Ballantyne, NC?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide breakfast and is it complimentary?
The hotel offers a free hot full breakfast each morning for guests.
Are there any fitness or recreational facilities available at the hotel?
Yes, the hotel features a free fitness center, an outdoor swimming pool, and a basketball court.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible throughout.
What nearby shopping and dining options are available near the hotel?
Nearby shopping centers include The AMP Ballantyne, Blakeney Town Center, Stonecrest Piper Glen, and SouthPark Mall featuring over 100 shops and restaurants.
Are there any real estate agents or services located near the hotel?
Yes, several real estate agents and agencies such as Roger Berrey Real Estate, The Premier Team of RE/MAX Executive, and Charlotte Realty Services are located nearby, useful for guests interested in local properties.
How can guests use nearby transportation or services to get to the hotel?
Guests can make use of the local shuttle service provided by the hotel. Additionally, nearby stores like T-Mobile and Sprint Store offer mobile and telecommunications services, which can assist with local navigation and connectivity.