Business Details
About
Extended Stay HotelHomewood Suites
At the Homewood Suites by Hilton Charlotte/Ayrsley, our aim is to make you feel as much at home as possible. Each of our 122 spacious suites offers a tranquil place to recharge your batteries. In addition to being based near many renowned corporations, there are plenty of activities and sights to enjoy while you're here, including: * US National Whitewater Center * Carowinds Amusement Park * Carolina Premium Outlets * Billy Graham Library * Daniel Stowe Botanical Garden * NASCAR Hall of Fame There are many global corporations within our area which makes staying at our Homewood Suites by Hilton Charlotte/Ayrsley hotel a convenient option for our business guests. Enjoy free breakfast daily and free WiFi.
Location
Homewood Suites by Hilton Charlotte/Ayrsley, NC
1921 Ayrsley Town Blvd, Charlotte, NC
28273, United States
Hours
Reviews
4.1
733 reviews
5 stars
404
4 stars
172
3 stars
58
2 stars
44
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like David, Mia, and Jenna for their exceptional service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean dishes, and poor housekeeping.
Check-in/Check-out Problems
Several guests reported long wait times during check-in and issues with late check-out requests, leading to frustration.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests noting that the food was often cold or lacking variety.
Parking Concerns
Guests frequently mentioned difficulties with parking due to shared lots with other hotels, leading to inconvenience.
- SSSierra Walker (Sierra)Dec 30, 20254.0Pros and cons list here I enjoy traveling and travel frequently with my dogs. Pros: - pet friendly hotel with reasonable accommodations for pets - great location and very walkable for people and pets. Great location to let them walk and use the bathroom while feeling SAFE. - I feel safe as a solo traveler in this area. Which is very important for me while traveling - spacious rooms even for the studio option - good breakfast options - not having to pay to park! - comfortable beds and pillows - very friendly and attentive staff Cons: - the rooms are not very sound proof in the least bit. I was kept up for hours overnight because I could hear everything going on on the floor above me. - a bit of a funky smell coming from the ac but went away a while after checking in - had some issues in the room like a broken baseboard and curtain but they didn’t bother me otherwise Overall I really liked the location, I would probably stay here again and see if the noise issue was just my room or if it’s the hotel itself. There’s several others in the area also to choose from if this one doesn’t float your boat.
- SBSiobhan BrooksDec 14, 20255.0Reception staff was outstanding! Very prompt check in and check out. Very professional and kind!!
- JLJohn lowskyNov 20, 20251.0Understaffed hotel, long wait times for checkin
- BCBehroze ChoudaryNov 20, 20251.0Took 50 minutes to Check into my room, the drive from the airport was shorter, this hotel is severely understaffed for the traffic
- KSK. SullyNov 3, 20251.0DO NOT STAY HERE- The fire alarm goes off every other day, once at 5am disturbing our peace for no reason. There is a malnfunction that they don't want to reimburse you for or care that your rest is disturbed. On top of that, the service is HORRIBLE. The kitchen staff called off and we didn't get the breakfast that comes with the reservation. We checked in the room, hair still in tub that was not ours, and the dishes were dirty. Poor follow up on housekeeping- overall NO I do not recommend this place, there are other hotels in the area that will do right by you. I will never stay here again the vibe was totally off, no rest, no peace.
Frequently Asked Questions About Homewood Suites by Hilton Charlotte/Ayrsley, NC
What types of suites are offered at Homewood Suites by Hilton Charlotte/Ayrsley, NC?
The hotel offers 122 spacious suites designed to provide a tranquil place to recharge.
Does the hotel provide free WiFi to guests?
Yes, the hotel offers free WiFi available in public areas and has public internet terminals.
Is breakfast included in the stay at Homewood Suites by Hilton Charlotte/Ayrsley, NC?
Yes, free breakfast is available daily including buffet breakfast options.
Are pets allowed at the hotel?
Yes, both cats and dogs are allowed, and pets are welcome at the property.
Does the hotel offer any fitness or wellness facilities?
Yes, the hotel provides a free fitness center with equipment such as treadmills, elliptical machines, free weights, and weight machines.
Is parking available at the Homewood Suites by Hilton Charlotte/Ayrsley, NC?
Yes, free self-parking is available for guests at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and accessible elevators and is mobility accessible.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
What nearby dining options are available to guests?
Guests can enjoy nearby restaurants like Yotto Sushi-Japanese Restaurant for Japanese cuisine and Great American Grill for American and burger options.
Are there other hotels near Homewood Suites by Hilton Charlotte/Ayrsley, NC for additional lodging options?
Yes, Hilton Garden Inn Charlotte/Ayrsley and Embassy Suites by Hilton Charlotte Ayrsley are nearby hotels that guests may consider.
What nearby attractions can guests visit while staying at the hotel?
Guests can explore local attractions including the US National Whitewater Center, Carowinds Amusement Park, Carolina Premium Outlets, Billy Graham Library, Daniel Stowe Botanical Garden, and the NASCAR Hall of Fame for entertainment and sightseeing.