Business Details
About
HotelHilton
At the Hilton Garden Inn Charlotte-North hotel, you'll find everything you need, including complimentary high-speed internet access in all guest rooms. This Hilton Garden Inn hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18.
The Hilton Garden Inn Charlotte-North hotel features include:
* Complimentary 24-hour business center
* 24-hour Pavilion Pantry convenience mart.
* Fitness Center
* The Garden Grille restaurant
* Over 2,100 square feet of divisible meeting and banquet space
The Hilton Garden Inn Charlotte-North hotel guest room features include:
* Microwave oven
* Refrigerator
* Coffee and coffeemaker
* Full-sized ironing board and iron
* Large work-friendly desk with convenient desk-level outlets
* Two dual-line phones with voicemail
North Carolina visitors may enjoy the following area attractions:
* University of North Carolina Charlotte
* University Research Park
* Charlotte Motor Speedway
* Concord Mills Mall
* U.S. National Whitewater Center
Come enjoy a taste of North Carolina hospitality and exceptional service at the Hilton Garden Inn Charlotte/North hotel.
***** Everything. Right Where You Need It. *****
Location
Hilton Garden Inn Charlotte North
9315 Statesville Road, Charlotte, NC
28269, United States
Hours
Reviews
4.0
1,039 reviews
5 stars
511
4 stars
255
3 stars
106
2 stars
69
1 star
98
What are people saying?
AI-generated from recent customer reviews
Staff Service
While some guests praised the staff for being friendly and accommodating, others reported rude behavior and unprofessionalism from front desk personnel.
Room Condition
Many reviews highlighted that the rooms were outdated, with issues such as mold, cleanliness problems, and maintenance needs.
Noise Issues
Numerous guests complained about excessive noise from a nearby nightclub, making it difficult to sleep.
Breakfast Charges
Several customers expressed dissatisfaction with the lack of complimentary breakfast and the high cost of the breakfast buffet.
Overall Experience
The overall sentiment was negative, with many guests stating they would not return due to poor experiences.
- MRMr RollerDec 31, 20255.0Great location for the price
- ASAndre SettonDec 30, 20255.0We stopped at this hotel after a long 14 hour drive. What an amazing find. Impeccable and kind service, clean and spacious room, affordable price, great location right off the highway, wonderful breakfast cooked by the mother of the amazing woman who checked us in late in the evening. Overall, an amazing experience. We will definitely be back.
- MSMare S.Dec 21, 20251.0We did not have a good experience at all. We were on the road from Florida to New York and very tired. The gentleman that checked us in the night of December 20th was very cold and unwelcoming, bordering on just plain rude. He certainly does not belong in the hospitality industry. The room was fine, but the bathroom had no amenities to speak of and the light from the parking lot seeped into the room, as the blinds did not close well. The breakfast was not included and since it was $13 with poor choices, we declined. All the other hotels we stayed in while on the road included breakfast. This hotel was very disappointing. Would not go back.
- GBGene BriertonDec 13, 20254.0Hilton is always my go to when I travel. The staff here were very accomidating and friendly the hotel was good but could use a bit of renoventing with some detailed attention.
- JSJacqué SDec 6, 20255.0Clayton offered exceptional service during our check in. We choose this location for a short layover. It’s worth the cost of stay based on the high level of service.
Frequently Asked Questions About Hilton Garden Inn Charlotte North
What accessibility features does Hilton Garden Inn Charlotte North offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast available at Hilton Garden Inn Charlotte North?
Yes, breakfast is available for guests at the hotel.
Are pets allowed at Hilton Garden Inn Charlotte North?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly option for travelers.
Does Hilton Garden Inn Charlotte North offer free Wi-Fi?
Yes, complimentary high-speed internet access is available in all guest rooms and public areas.
What are the check-in and check-out times at Hilton Garden Inn Charlotte North?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Are there any fitness facilities available at the Hilton Garden Inn Charlotte North?
Yes, guests have free access to the hotel's fitness center.
Does Hilton Garden Inn Charlotte North provide parking for guests?
Yes, free self-parking is available for guests during their stay.
What dining options are available near Hilton Garden Inn Charlotte North?
Nearby dining options include Great American Grill, Bob Evans, Hickory Tavern Harris Blvd, Jack in the Box, Cluck-n-Cup, Bobbee O's BBQ, Arby's, Dunkin', and Jimmy John's, offering a variety of American, fast food, barbecue, cafe, and sandwich choices.
What nearby religious organizations are close to the Hilton Garden Inn Charlotte North?
Guests interested in religious services can visit nearby Inheritance Church of Christ or Spirit Of Truth Church during their stay.
Are there any nearby services or amenities that can help with shipping or healthcare?
Yes, ProMed Healthcare, PLLC is nearby for family medical services, and UPS Alliance Shipping Partner offers courier and delivery services close to the hotel.