Business Details
About
HotelHilton
The Hilton Garden Inn Charlotte/Ayrsley hotel in Charlotte, North Carolina is ideally situated in a vibrant mixed-use retail, business and neighborhood district offering visitors all the services, advantages and excitement of a pedestrian-friendly, accessible town. This hotel in North Carolina has easy access to I-485, I-77, I-85 and is just minutes away from downtown. Many attractions and corporate neighbors in Charlotte are within comfortable reach of the hotel including Carowinds Amusement Park, Charlotte Premium Outlets, US National Whitewater Center, Microsoft, Continental Tire and Jacobsen.
The hotel has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. Certain to please the busy executive or leisure traveler visiting Charlotte are amenities that include complimentary WiFi with secure PrinterOn remote printing. The Hilton Garden Inn Charlotte/Ayrsley North Carolina hotel has an in-room hospitality center with a microwave, refrigerator, coffee maker and two dual line phones with voicemail and data ports. Each guestroom has a large work desk with desk level outlets and ergonomic chair.
Our hotel has a heated indoor pool, whirlpool, fitness center and 24-hour complimentary business center. The hotel also has complimentary wireless access to all registered guests.
The hotel offers the Garden Grille and Bar restaurant serving freshly prepared breakfast, dinner, and evening room service. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.
Looking for a great Charlotte location for your next business meeting or special event? Our hotel is perfect for you. With nearly 5,000 square feet of comfortable meeting/event space and catering services that accommodates up to 200 people, our staff is committed to making your event memorable.
Location
Hilton Garden Inn Charlotte/Ayrsley
1920 Ayrsley Town Blvd, Charlotte, NC
28273, United States
Hours
Reviews
4.3
1,597 reviews
5 stars
1,004
4 stars
335
3 stars
105
2 stars
63
1 star
90
What are people saying?
AI-generated from recent customer reviews
Staff Service
Ms. Rose received numerous accolades for her exceptional service during breakfast, with many guests highlighting her friendliness and attentiveness.
Room Condition
Several reviews mentioned issues with room cleanliness and maintenance, including stained linens and outdated facilities.
Location
The hotel is praised for its convenient location near restaurants and attractions, making it a favorable choice for travelers.
Mixed Experiences
While many guests enjoyed their stay and the service, some reported negative experiences with staff and room conditions, indicating inconsistency in service quality.
- TATokay Allen3 days ago5.0We had breakfast at the Hilton Garden Inn located in Ayrsley. Rose was our server and she was absolutely lovely. Rose was exceptionally kind and made us feel so very welcome. She was attentive to all of our needs and had a warm smile to go along with her cheerful disposition. Our overall stay was wonderful…clean and spacious room, excellent guest services, and I highly recommend the hotel. If you have breakfast, look for Rose because she’s amazing!
- PGPatricia GodwinJan 2, 20265.0Lovely Rose , personality abundant. Best part of the stay .😊
- TSTom SacharskiDec 24, 20252.0The photos for this property are very outdated. I stayed here this past week and was highly disappointed. I typically stay at the Tru across the street when traveling through this area and thought I would try something new. I won’t be staying here again. I checked in late after driving all day and had an awful room. It smelled strongly of smoke, had broken lights, broken curtains, and a stained bathtub. The hallways are worn with many rips and scrapes to the wallpaper and doors. For the price, there are much better options around.
- JOJohn ODec 15, 20254.0Good location. Friendly staff. Rooms are big and comfortable. On site bar and restaurant along with a week stocked mini market. Great place to stay overall
- SMSteven MartinDec 15, 20255.0Wonderful location for a business meeting! My personal highlight was Rose, who was working during breakfast in the restaurant. She was so helpful, attentive, and had a constant smile on her face. HGI is lucky to have her!
Frequently Asked Questions About Hilton Garden Inn Charlotte/Ayrsley
What types of parking options are available at Hilton Garden Inn Charlotte/Ayrsley?
Free self-parking and accessible parking are available at the hotel.
Are pets allowed at Hilton Garden Inn Charlotte/Ayrsley?
Yes, both cats and dogs are welcome at the hotel.
Does Hilton Garden Inn Charlotte/Ayrsley have an indoor pool and fitness center?
Yes, the hotel features a heated indoor pool and a fitness center available for free.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast available at Hilton Garden Inn Charlotte/Ayrsley?
Yes, breakfast is available at the hotel’s Garden Grille and Bar restaurant.
Does the hotel offer amenities for guests with mobility needs?
Yes, the hotel is mobility accessible and includes features like accessible parking and elevators.
What payment methods are accepted at Hilton Garden Inn Charlotte/Ayrsley?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Are there recycling and eco-friendly initiatives at Hilton Garden Inn Charlotte/Ayrsley?
Yes, the hotel has recycling programs, uses commercial-grade disinfectants, and holds ISO14001 and ISO50001 eco-certifications.
What nearby dining options are available around Hilton Garden Inn Charlotte/Ayrsley?
Nearby dining includes the Garden Grill Ayrsley featuring Asian cuisine, Great American Grill for American and bar fare, and Yotto Sushi-Japanese Restaurant for sushi.
Are there fitness or wellness centers nearby the Hilton Garden Inn Charlotte/Ayrsley?
Yes, the TITLE Boxing Club offers kickboxing and martial arts classes close to the hotel, ideal for fitness enthusiasts.
What local attractions are easily accessible from Hilton Garden Inn Charlotte/Ayrsley?
The hotel is minutes away from Carowinds Amusement Park, Charlotte Premium Outlets, and the US National Whitewater Center, perfect for leisure outings.