Business Details
About
HotelHilton
Just five minutes by complimentary shuttle from Charlotte Douglas International Airport, the Hilton Garden Inn Charlotte Airport hotel occupies a tranquil location, surrounded by the gardens, lakes and walking trails of the Lakepointe Center office park. Uptown Charlotte and numerous office parks, shopping options, entertainment venues and major highways are all easily reached from our welcoming Charlotte airport hotel. Feel at home in an inviting guest room, all of which feature a comfortable bed, a 42-inch HDTV, a spacious desk with ergonomic chair and complimentary WiFi. Upgrade to a large suite to enjoy a separate living area and sofa bed.
Work out with the latest equipment in the complimentary fitness center, swim in the outdoor pool, as you take in restful lake and garden views or relax by the fire pit on the outdoor patio. Each morning, enjoy a cooked-to-order breakfast and buy snacks and last minute essentials in the 24-hour Pavilion Pantry. Unwind with a cold beer or a glass of wine in the welcoming lounge and enjoy American classics in the Garden Grille or in the comfort and privacy of your guest room with evening Room Service. Stay connected at this hotel in Charlotte, NC, with the complimentary 24-hour business center and hold a successful conference or celebration in one of two meeting rooms. Whether it's for a meeting, training seminar, or wedding reception, our dedicated team and catering staff will be happy to help ensure your event is a success.
Location
Hilton Garden Inn Charlotte Airport
2400 Cascade Pointe Boulevard, Charlotte, NC
28208, United States
Hours
Reviews
4.4
1,651 reviews
5 stars
1,056
4 stars
388
3 stars
83
2 stars
44
1 star
80
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Many customers expressed frustration over unexpected parking fees and the inconvenience of the payment process.
Staff Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude and unprofessional.
Room Quality
Guests generally found the rooms clean and comfortable, but there were complaints about uncomfortable mattresses and maintenance issues.
Shuttle Service
The airport shuttle service received mixed reviews, with some guests experiencing delays and poor communication.
Dining Experience
The restaurant food was often praised for its quality, but some guests felt that breakfast options were not satisfactory.
- MHMelissa Hall1 day ago2.0I will never stay here again.
- MMMikeJan 4, 20263.0Used to be a great place to stay with restaurant and bar on site (with great waitstaff) but $25 per night added to your stay for parking, no longer worth it…
- JHJason HintonDec 27, 20252.0This location now charges $12 a day to park in their large and not nearly full surface lot. This parking charge is not disclosed at the time of booking and must be paid via scanning a QR code in the parking lot and setting up a credit card payment. I’ve stayed here dozens of times flying in and out of CLT but wont be back.
- KSKara StephensDec 19, 20254.0This was a great experience. Missed our flight and booked the first hotel close to the airport with decent reviews. Rooms were clean, smelled great, and the food at the restaurant was very good and exceeded our expectations. Would definitely stay again.
- ELEric LynnDec 10, 20255.0Very nice hotel. The staff is super friendly. Tucked a little off a maon road which is nice because it keeps the traffic noise down while you're trying to sleep. Very convenient location close to the airport and close to the park and ride places. I was at the Parking Spot less than 5 minutes after leaving the hotel.
Frequently Asked Questions About Hilton Garden Inn Charlotte Airport
What accessibility features are available at Hilton Garden Inn Charlotte Airport?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is there free Wi-Fi available at the hotel?
Yes, complimentary Wi-Fi is available in public areas of the hotel along with a public internet terminal.
Does Hilton Garden Inn Charlotte Airport provide any airport shuttle services?
Yes, there is a free airport shuttle service available to and from Charlotte Douglas International Airport.
What are the check-in and check-out times at Hilton Garden Inn Charlotte Airport?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What dining and food options does the hotel offer?
Guests can enjoy breakfast, a restaurant serving American classics, a bar, and 24-hour room service. There is also a 24-hour Pavilion Pantry convenience store for snacks and essentials.
Are there fitness or recreational facilities available at the hotel?
Yes, there is a complimentary fitness center and an outdoor pool with garden and lake views.
Is parking available at Hilton Garden Inn Charlotte Airport?
Yes, free self-parking is available for guests.
What nearby hotels can guests consider for events or longer stays?
Nearby hotels include SpringHill Suites by Marriott Charlotte Airport Lake Pointe, Hampton Inn & Suites Charlotte Airport Lake Pointe, Tru by Hilton Charlotte Airport Lake Pointe, and Holiday Inn Express And Suites Charlotte Airport Area by IHG, all located close to Hilton Garden Inn Charlotte Airport.
What local business offices are located near the hotel that guests might visit?
Nearby offices include Sealed Air Corporation Global Corporate Headquarters, Apex Systems, Marksman Security Corporation, Technical Associates of Charlotte, and Aerotek, among others.
Are there any nearby medical or health facilities that guests can access easily?
Yes, guests have access to nearby facilities like Community Eye Care, South Charlotte VA Clinic, and Charlotte VA Healthcare Center.