Business Details
About
HotelHampton Inn
We are in the upscale Phillips Place outdoor shopping promenade, offering exclusive retail and fine dining experiences just steps from our front door.
Our hotel is the ideal destination for both business and leisure travelers seeking modern amenities and stylish decor. Conveniently located near SouthPark Mall, local eateries, premier wedding venues, and Shalom Park, our prime location provides easy access to an array of attractions.
To start your day off right, we offer a free hot breakfast, and for a quick bite, our 24-hour Treat Shop is always open. Stay connected with complimentary high-speed internet access or take a refreshing dip in our outdoor pool to unwind after a long day.
Whether you're here to shop 'til you drop, attend a business meeting, or explore the vibrant city of Charlotte, our attentive staff is dedicated to ensuring that your stay with us is nothing short of exceptional. Experience only the best at Hampton Inn and Suites Charlotte/South Park at Phillips Place.
Location
Hampton Inn & Suites Charlotte/SouthPark at Phillips Place
6700 Phillips Place Court, Charlotte, NC
28210, United States
Hours
Reviews
4.6
767 reviews
5 stars
612
4 stars
96
3 stars
26
2 stars5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews highlighted the exceptional service provided by staff members, particularly Nadia and Greg, who were noted for their friendliness and helpfulness.
Cleanliness
Overall, guests appreciated the cleanliness of the hotel, although some reported issues with specific rooms being dirty upon arrival.
Parking Issues
Several customers expressed frustration with parking availability, especially during busy weekends due to nearby restaurants and events.
Location
The hotel’s location was frequently praised for its proximity to restaurants, shops, and a safe environment.
Breakfast Quality
While many guests enjoyed the breakfast offerings, some felt it did not meet their expectations for the price of their stay.
- MLMichael Lacharite2 days ago5.0Spotless room and bathroom. Hotel was quiet. Free parking included but all spots were full when we returned from a gymnastics rumble. We went for dinner and several parking spots were available. Breakfast was the standard scramble eggs, pastries and waffles. Clean eating area.
- RVRacquel Vathy6 days ago5.0I love this place. They allow my service dog with no extra fee. Just had to show her card from my phone. Great staff
- MHMicheal HallDec 31, 20251.0The first room we got had piss stains on the mattress and when we asked to move they said it'd be an up-charge
- 525 2Dec 8, 20253.0Parking is an issue at this hotel on Friday & Saturday evenings as of December 2025. Adjacent restaurants, valet services, employee parking, & local construction eat up parking spaces in continuity with property. Good luck with late evening parking on Friday & Saturday nights. Otherwise, great place to stay!!
- KSKevin SimsDec 7, 20251.0Mixed bag ... Good: check-in, room size, bathroom functionality & stocking, electrical outlets, courteous staff, excellent breakfast with array of good options Bad: when primary seating for work or TV is the bed, small & light pillows are insufficient ... we learned well after check-in that the climate control system in our room was in need of repair & we were quite uncomfortably warm through the night & barely got any sleep / was told prior to turning in to expect some consideration @ check-out = simply a statement that the issue would be noted for maintenance (they were already aware) ... Booking a room with that problem is grossly inappropriate ... Misleading us about consideration is salt in the wound
Frequently Asked Questions About Hampton Inn & Suites Charlotte/SouthPark at Phillips Place
What are the check-in and check-out times at Hampton Inn & Suites Charlotte/SouthPark at Phillips Place?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a free buffet breakfast to guests.
Is parking available for guests at the hotel?
Yes, self-parking is available for free at the hotel.
Are pets allowed at Hampton Inn & Suites Charlotte/SouthPark at Phillips Place?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have fitness and recreational facilities?
Yes, the hotel offers a fitness center with equipment such as elliptical machines and treadmills, and has one outdoor pool available for guest use.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking, an elevator, and is mobility accessible.
What type of internet access is provided?
The hotel offers free Wi-Fi available in public areas along with a public internet terminal.
Are there any convenient shopping or dining options near the hotel?
Yes, the hotel is located in the upscale Phillips Place promenade featuring boutique stores, and nearby you can enjoy fine dining at places like The Palm steakhouse and Wolfgang Puck Pizza & Bar.
How can I reach the hotel from nearby transit or shuttle services?
The hotel provides a local shuttle service, making it easy to reach from nearby locations such as SouthPark Mall and Phillips Place.
Are there family-friendly amenities at the hotel?
Yes, the hotel offers kid-friendly activities and housekeeping service is available to ensure a comfortable stay for families.