Business Details
About
Hotel
Welcome to our Hampton Inn & Suites Charlotte/Ballantyne hotel nestled between the Ballantyne and Torindon Corporate parks near dozens of shops and restaurants as well as just steps away from The Golf Club at Ballantyne. Our hotel in Charlotte is also just 18 miles from Charlotte International Airport.
Start each day with a free hot breakfast or, if you’re in a hurry, grab a Hampton’s On the Run™ Breakfast Bag, available Monday through Friday. There’s a variety of lunch and dinner options less than a mile from our Charlotte hotel, just ask our friendly team for some recommendations. After a busy day, relax in one of our spacious rooms on a clean and fresh Hampton bed®. Upgrade to one of our suites and enjoy additional space, a separate living area, wet bar and sofa bed. Watch your favorite shows on the 40-inch HDTV and stay connected to work and family with free WiFi in every room. Catch up on work from the comfort of your room at the large work desk with ergonomic chair. Forget your toothbrush? Stop by our TREATS Shop for a variety of local items, snacks and travel necessities.
Unwind on our patio or take a dip in the outdoor seasonal pool. Get in a workout in our fitness center complete with treadmills, elliptical, yoga mats and free weights. Plan a small meeting or reunion in one of our meeting rooms.
Location
Hampton Inn & Suites Charlotte/Ballantyne
11935 North Community House Rd, Charlotte, NC
28277, United States
Hours
Reviews
4.4
660 reviews
5 stars
457
4 stars
111
3 stars
35
2 stars
18
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting individuals like Emma, Jose, and Amie for their exceptional service.
Cleanliness
Guests consistently noted the hotel as being very clean, with well-maintained rooms and common areas.
Location
The hotel is conveniently located near restaurants and shopping, making it a favorable choice for travelers.
Breakfast Quality
The complimentary breakfast received mixed reviews; while some enjoyed the variety and quality, others felt it needed improvement.
Safety Concerns
Several reviews mentioned issues with vehicle break-ins in the parking area, raising concerns about safety and security.
- JJjeffNov 7, 20255.0Stayed at the Hampton Inn Ballantyne Tuesday (10/28 )and had a great experience. The manager, Katherine handled an issue with the greatest of ease and is a wonderful property manager... Thank You! Also, I usually don't participate in hotel free breakfast due to quality, variety and cleanliness - but Martha has the breakfast program rocking! Variety was great, quality and freshness of the breakfast options was wonderful and it was sooo clean. She was welcoming to the patrons and got everyone's day off to a great start. Thanks to all the staff!
- JHJessica HarrisNov 2, 20251.0Trash. Management and whoever Jose Morales is (if that’s his actual name, hesitated to provide it to me) are terrible at what they do. Traveled 5hrs to stay one night for a festival close by and forgot a bag in the room. Unfortunately it had our registered firearm in it. Staff called us almost 4hrs after checkout, she was very professional and nice, to alert us and to let us know they couldn’t ship it. We have young children at home that were with sitters for this trip and turning around would’ve put us getting home after 1am on a school day. So I asked her if we would be able to come back that weekend to grab it being that we lived so far away. She said no problem! “I’ll put it in the managers office with a note stating that.”Fast forward to Saturday, we’ve bought a hotel room for the night and lugged our kids back to NC. Called to let them know we were about an hr away and Jose is less than helpful or empathetic. He says “I don’t have access to lost and found” so I repeated that Kori (the nice woman who called us on Sunday) said she was leaving it in the managers office. He responded “well you can come by Monday morning when the manager is back”. I explained that we didn’t make this trip for nothing when they knew we were coming back this weekend to get it. He called the manager who then said they’d turned it over to CMPD. No one called us to let us know of this and now we can’t get in contact with CMPD until Monday. We’ve wasted money, time, our weekend for nothing. I asked Jose to have the manager contact me and he said “they’re not gonna do that”. Zero empathy, no compassion for our situation. It almost sounded like he was smiling, he clearly didn’t care. So here’s the review I promised I’d leave, to which he responded “ok :)”. I hope y’all take notes on Kori’s professionalism and empathy, this world needs more people like her.
- EMErin MillerOct 13, 20255.0Stayed here one night during a soccer tournament. The staff is extremely friendly and helpful. The hotel is located close to everything you might need. All areas of the building were very clean. I’d stay here again.
- BSBen ShafferSep 21, 20253.0Would have been 4 or 5 stars, but several vehicles got broken into during our stay. I thought the location was safer….
- HMHA MohsSep 15, 20251.0Room smells soooooo bad and we found two Cockroachs in the bathroom!!!
Frequently Asked Questions About Hampton Inn & Suites Charlotte/Ballantyne
What are the check-in and check-out times at Hampton Inn & Suites Charlotte/Ballantyne?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is parking available for guests at the hotel?
Yes, self-parking is available for free at the hotel.
Are pets allowed at Hampton Inn & Suites Charlotte/Ballantyne?
Yes, the hotel welcomes both cats and dogs as pets are allowed.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available throughout the hotel, including public areas and guest rooms.
What fitness amenities are available at the hotel?
The hotel has a free fitness center featuring treadmills, elliptical machines, yoga mats, and free weights.
Is breakfast included with the stay?
Yes, a free hot buffet breakfast is available to guests. On weekdays, Hampton’s On the Run™ Breakfast Bags are also offered for those in a hurry.
Does Hampton Inn & Suites Charlotte/Ballantyne provide any meeting facilities?
Yes, there are 3 meeting rooms available for small meetings or reunions.
What accessibility features does the hotel offer?
The hotel provides accessible parking, elevators, and is mobility accessible to accommodate guests with disabilities.
Are there any nearby real estate or property management services close to the hotel?
Yes, nearby real estate and property management services include Carolina Vue Real Estate by Design, TouchPoint Property Management, and Ram Realty, which guests might find useful if relocating or seeking property services.
What options for professional marketing services are available near the hotel?
Several marketing agencies are nearby, including Lambos Digital, VAVA Graphics, Klik Marketing, TalenAlexander, Catalyst Marketing Agency, and Innovative Logistics Group, which could assist business travelers with marketing needs.
How can guests reach the hotel from Charlotte International Airport?
The hotel is approximately 18 miles from Charlotte International Airport. Although there is no airport shuttle, nearby transportation services such as Kz family llc offer airport shuttle options.