Business Details
About
Hotel
Our hotel offers the perfect blend of comfort and convenience just off I-85. We are only two miles from Charlotte Douglas International Airport and just six miles from Uptown Charlotte and the National Whitewater Center. Start your day with a complimentary hot breakfast, stay connected with free WiFi, and keep up your routine in our fitness center. Plus, enjoy the ease of our complimentary airport shuttle for a truly stress-free stay.
Location
Hampton Inn & Suites Charlotte-Airport
2731 Little Rock Road, Charlotte, NC
28214, United States
Hours
Reviews
4.1
1,210 reviews
5 stars
652
4 stars
290
3 stars
110
2 stars
48
1 star
110
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer experiences with staff varied widely; some praised individual employees for exceptional service, while others reported rudeness and lack of assistance.
Cleanliness
Many guests noted that the rooms were clean, but there were also complaints about dirty facilities and maintenance issues.
Shuttle Service
The airport shuttle service was generally appreciated, but there were complaints about its reliability and availability.
Parking Fees
Guests expressed frustration over unexpected parking fees, which were not disclosed during booking.
Room Quality
While some rooms were described as nice and comfortable, others reported issues such as noise from airplanes, maintenance problems, and outdated decor.
- CPClaudia PerdeNov 14, 20255.0Great hotel, close by the airport. Free, really nice breakfast. Great service! And I really loved getting to see the airplanes!
- SCShih-Shin ChouOct 28, 20254.0The good It’s right outside the airport, which makes catching flight easy. A short 5 minute shuttle ride (free from the hotel, every 30 minutes). It’s a Hampton Inn. It’s the same as every other one. The bad It’s right next to the airport so you get the jet roars as planes take off. It must be directly in the path as the noise is quite loud. There is a restaurant in the hotel next doors. That’s THE ONlY option within walking (safely) distance.
- NSNic S.Oct 27, 20251.0Hotel is ok but the shuttle driver was yelled at me like I was his dog for opening the door to the shuttle then proceeded to keep arguing and demanding to see my itinerary as he didn’t believe I had a reservation at that hotel. Then mean mugged me after dropping me off. He was obviously having a bad day. Watch out
- AFAndy FaulkOct 13, 20253.0It's close to the airport, and nothing else of interest. The folks at the desk are friendly as are the kitchen staff in the morning.
- LSLuke SchlabachOct 1, 20252.0Had a very bad experience here, we have been members of Hampton Inn for a long time and love them, always treated well. But this time was completely different. I got a handicap room because my buddy is in a wheel chair, when we got there the lady said your room isn't ready and this was like 430, so we left and came back to a handicap room with a normal bathtub in it. We'll that is not the room I selected, I pick a walk in shower, so I call the desk and the only thing they had was a king room with a small shower, when I had put down I needed a roll in shower. We moved to the other room that was to small for a wheel chair but at least he could get a shower. The bed was so high and door so small, they gave the room I needed to someone else. My veteran buddy suffered with it. We had to ask for water when checking in too, as a member alway get. They need a lesson on customer service and caring for handicap people.
Frequently Asked Questions About Hampton Inn & Suites Charlotte-Airport
Does Hampton Inn & Suites Charlotte-Airport offer free airport shuttle service?
Yes, the hotel provides a complimentary airport shuttle for guests.
Are pets allowed at Hampton Inn & Suites Charlotte-Airport?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included with the stay at Hampton Inn & Suites Charlotte-Airport?
Yes, a free buffet breakfast is available to all guests.
What accessibility features does Hampton Inn & Suites Charlotte-Airport provide?
The hotel offers accessible parking and an accessible elevator, ensuring comfort for guests with mobility needs.
Are there fitness facilities available at Hampton Inn & Suites Charlotte-Airport?
Yes, guests can use the fitness center free of charge, which includes equipment like elliptical machines and treadmills.
Is free WiFi available at Hampton Inn & Suites Charlotte-Airport?
Yes, complimentary WiFi is accessible in public areas and a public internet terminal is available.
What are the check-in and check-out times at Hampton Inn & Suites Charlotte-Airport?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM.
Are there any convenience stores near Hampton Inn & Suites Charlotte-Airport?
Yes, nearby convenience stores include 7-Eleven and Exxon & Mobil Stations, perfect for quick shopping needs during your stay.
Can guests easily find fuel stations near Hampton Inn & Suites Charlotte-Airport?
Yes, several gas stations are nearby including Shell, Exxon & Mobil Stations, Mobil, and 76 for your refueling needs.
What nearby dining options are available near Hampton Inn & Suites Charlotte-Airport?
Guests can enjoy local dining at The Hub Bar And Grill, Miguel's Mexican Restaurant, Hibachi Steak & Grille, and Tacos Don Sammy, all conveniently close to the hotel.