Business Details
About
Hotel
The Embassy Suites by Hilton Charlotte Uptown hotel is located across from the Charlotte Convention Center and the NASCAR Hall of Fame. Just a short walk to Bank of America, Wells Fargo, Time Warner Cable Arena and Bank of America Stadium, our sleek and modern hotel is also easily accessible to EpiCentre shops, restaurants and nightlife, and the Lynx Light Rail, allowing quick movement around Charlotte.
Feel at home in a stylish suite with an open living area, kitchenette and modern amenities like complimentary WiFi, a 42-inch HDTV and ergonomic workspace. If you would like a little more space, upgraded rooms offer better views and a sofa sleeper. For an opulent experience, on the 10th floor we offer a suite that includes an in-suite bar, large seating area, dining area and incredible views of Uptown Charlotte.
Start your morning with our free made-to-order breakfast before a day of work or sightseeing. Unwind with drinks and light snacks at the complimentary Evening Reception* in our ultramodern lounge. With a saltwater indoor pool, outdoor terrace, well-equipped fitness center, and a Starbucks® coffee shop, it’s easy to relax and re-energize at our beautiful Uptown Charlotte hotel.
Host an event in one of our meeting rooms with staff on-hand to coordinate and assist. The Embassy Suites Charlotte Uptown hotel is a great option for small and larger meetings, offering a boardroom and Grand Ballroom.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton Charlotte Uptown
401 East Martin Luther King Jr. Blvd., Charlotte, NC
28202, United States
Hours
Reviews
4.4
2,489 reviews
5 stars
1,688
4 stars
441
3 stars
138
2 stars
71
1 star
151
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the staff for their exceptional service, particularly the valet team and breakfast staff, highlighting individuals like Steven, Wanda, and Monique for their friendliness and attentiveness.
Cleanliness
Overall, guests found the hotel and rooms to be clean and well-maintained, although some noted specific areas needing attention, such as the pool and shower temperature.
Breakfast Quality
The complimentary breakfast received positive feedback, especially the made-to-order omelets and variety of options, with staff like Wanda enhancing the experience with their cheerful demeanor.
Valet Experience
Valet service was frequently mentioned, with many guests appreciating the helpfulness of staff, though some reported long wait times and issues with the service.
Location
The hotel's location was well-received, being conveniently situated near attractions like the NASCAR Hall of Fame and the convention center.
- RBRebecca Bunker (Becky)1 day ago1.0Felt very unsafe due to many of the other guests on premise. Rather than finding a comfortable place to relax and rest my head, the atmosphere was toxic and anxiety inducing.
- BBBrandon3 days ago5.0The breakfast is great, staff is great and I love how accommodating they were when I needed my groceries brought up. Ashley was super helpful
- CCchloe5 days ago1.0My experience here was disappointing overall. Aside from the usual issues—lackluster rooms, cleanliness concerns, and staff who seemed overwhelmed—there were also some unsettling partnerships and activities taking place on the property that made the environment feel uncomfortable and unwelcoming. A hotel should make guests feel safe and relaxed, not add extra stress or uncertainty. Until they rethink the outside organizations they choose to work with and put more focus on creating a comfortable atmosphere for all guests, I won’t be staying here again.
- JHJennifer Hicks6 days ago5.0The best staff ever! Shelley at the front desk was amazing and made our stay perfect! The bartenders were happy and friendly and the lady at the omelet station started our off day with a smile. She was singing to everyone and trying to please everyone. These people seemed to truly love their jobs and made our stay great!
- PRPaige RoperOct 25, 20253.0Everyone was nice, and the hotel & room was clean. Location is good, but 2 bed pillows were missing upon room check-in. We called the front desk, and they brought us 2 pillows immediately. When I checked in around 10 p.m., I was told room service was available until 11 p.m., but when I called around 10:20 p.m. to order something, no one answered the phone. I called the front desk again (about room service this time), and I was told no one answered probably because they were “slammed” (busy). I also wasn’t told parking would be an additional $45. So, that was a surprise for me. In-room coffee was horrible. Breakfast was good. Overall stay was average. I didn’t think paying $376 (room, taxes, parking) for a one night stay in a queen suite was worth it at all.
Frequently Asked Questions About Embassy Suites by Hilton Charlotte Uptown
What types of payment does Embassy Suites by Hilton Charlotte Uptown accept?
They accept American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Is the Embassy Suites by Hilton Charlotte Uptown pet-friendly?
Yes, both cats and dogs are allowed, and pets are welcome at this hotel.
What are the check-in and check-out times at the hotel?
Check-in is from 4:00 PM and check-out is by 11:00 AM.
Does the hotel provide free WiFi?
Yes, free WiFi is available in public areas, including a public internet terminal.
Is breakfast included with the stay at Embassy Suites by Hilton Charlotte Uptown?
Breakfast is available for free and is made-to-order to start your day.
Are there fitness or recreational facilities available at the hotel?
Yes, a fitness center is available free of charge and the hotel features a saltwater indoor pool.
Is parking available at the Embassy Suites by Hilton Charlotte Uptown?
Yes, both parking and valet parking services are available to guests.
What nearby attractions can guests visit around Embassy Suites by Hilton Charlotte Uptown?
Guests can visit Charlotte Segway Tours for a fun city experience and the NASCAR Hall of Fame located across from the hotel.
Are there dining options near the Embassy Suites hotel?
Yes, guests can dine at nearby restaurants such as 401 Social, Estampa Gaucha Brazilian Steakhouse, Fahrenheit, and Buffalo Wild Wings.
What nightlife or entertainment venues are close to the hotel?
Nearby nightlife includes Middle C Jazz, Privilege Day And Nightclub, and Society at 229 for live music and dancing.