Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

4.3
933 reviews

About

Hotel
Located in the charming area of Chapel Hill/Carrboro, only a 1/4 mile from downtown Chapel Hill, the modern Hampton Inn & Suites Downtown Chapel Hill/Carrboro hotel offers comfortable and spacious accommodations and thoughtful amenities. Visit the UNC Basketball Museum, attend a graduation at University of North Carolina at Chapel Hill or explore the tranquil Botanical Gardens. Shop for gifts, enjoy lunch at one of many international eateries or listen to live music at one of the bars in bustling downtown Chapel Hill. Relax in your welcoming guest room at this hotel in Chapel Hill/Carrboro where you can stay connected with free WiFi, watch movies on the HDTV or relax on the clean and fresh Hampton bed(R). Begin your day with Hampton's free hot breakfast or grab a free Hampton On the Run(TM) Breakfast Bag, Monday through Friday. Enjoy free tea and coffee 24-hours a day in the welcoming lobby. This Chapel Hill/Carrboro hotel is the ideal place for a business or social event for up to 200 people with a variety of meeting spaces and a free business center available. Exercise in the free fitness center or unwind in the outdoor swimming pool. Our friendly staff will be happy to offer advice on what to do during your stay at Chapel Hill/Carrboro. Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton(R).

Location

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown
370 East Main Street, Carrboro, NC
27510, United States

Hours

Reviews

4.3
933 reviews
5 stars
565
4 stars
222
3 stars
72
2 stars
32
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting specific individuals who went above and beyond to assist guests.

Cleanliness

Overall, guests found the hotel clean and well-maintained, although some reported issues with specific rooms.

Location

The hotel is conveniently located near restaurants, bars, and the Cat's Cradle concert venue, making it a popular choice for visitors.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed it, others found it lacking in quality and variety.

Parking Fees

Guests expressed frustration over the $20 per day parking fee, which was not clearly communicated during booking.
  • JA
    Jim Alexander
    4 days ago
    3.0
    Front desk and kitchen employees are incompetent. Desk was supposed to hand out gift bags to wedding party at check in, but didn't. Somehow they had the 2 of us occupying 2 rooms on our last day. They accidently erased many customers key cards during stay and had reprogram them. Kitchen staff let food of continental breakfast run out Room was clean. Room door was hard to open/close and had to kick it everytime we used it. Shower only had freezing cold or scalding water and bath fan didnt work. There are no refrigerators or USB ports in the rooms
  • JH
    Jason H
    4 days ago
    5.0
    Great property. Looks recently updated, staff are super friendly and helpful and the surrounding night life is super active. *I did not see where parking was an additional cost on the hotels website. Parking is $20/night in a garage next to the hotel. The gym has a good range of equipment, weights and space. There's a small fridge with cold bottled waters.
  • DB
    Dave Boyles
    Nov 11, 2025
    5.0
    Very comfy and convenient stay.
  • JS
    Jessica Saxe
    Nov 7, 2025
    4.0
    Clean and close to lots of restaurants. Staff was friendly and helpful for the most part :)
  • RL
    Raye Lamerdin
    Oct 21, 2025
    5.0
    My husband and I stayed there last night for a concert (which is on the same block). That was extremely handy. I honestly cannot say enough about the great service we received. From the hotel check-in clerks (there were two that both went out of their way for us) to the cleaning staff just walking by us in the hallways. The room was extremely clean and seemed to have everything you would need. It was very quiet - didn't hear anything, AC worked really well, and the free breakfast was so much better than I expected. I actually enjoyed staying overnight for the concert, which was a very pleasant surprise. The hotel is within walking distance to a ton of restaurants and pubs and practically next door to Cat's Cradle, a concert venue.

Frequently Asked Questions About Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

What are the check-in and check-out times at Hampton Inn & Suites Chapel Hill-Carrboro/Downtown?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is parking available at the hotel?

Yes, self-parking is available at Hampton Inn & Suites Chapel Hill-Carrboro/Downtown.