Hampton Inn Charlotte-Belmont @ Montcross

4.3
648 reviews

About

Hotel
The Hampton Inn Charlotte-Belmont at Montcross in charming Belmont, North Carolina is located across from the beautiful, historic Belmont Abbey College. Neatly nestled among the natural beauty of the Appalachian Mountains, the Hampton Inn hotel is located 15 minutes from Charlotte-Douglas International Airport and 20 minutes from the heart of Charlotte, North Carolina. Just minutes from the Hampton Inn Charlotte-Belmont at Montcross North Carolina hotel, you will find attractions such as Christmas Town USA, as well as the U.S. National Whitewater Center and Daniel Stowe Botanical Garden, within 15 minutes. Nearby businesses include Pharr Yarns, Belmont Abbey College, CaroMont Regional Medical Center, and Freightliner, all within six miles. The Hampton Inn Charlotte-Belmont at Montcross North Carolina hotel features an outdoor seasonal pool, fitness center and Suite Shop, featuring assorted foods, snacks and beverages, you're sure to find all the services you need while on the road. To ensure you feel at home, the Hampton Inn Charlotte-Belmont at Montcross North Carolina hotel has included in-room features such as a flat screen television, high speed internet access, microwave, refrigerator, iron and ironing board and coffee maker. Add the Cloud 9 bedding, On the House hot breakfast and the 100 percent Satisfaction Guarantee and you have a great hotel with a great value that is sure to be your home away from home each time you come to the Belmont, North Carolina area. We love having you here at the Hampton Inn Charlotte-Belmont at Montcross North Carolina hotel.

Location

Hampton Inn Charlotte-Belmont @ Montcross
820 Cecilia Alexander Dr., Belmont, NC
28012, United States

Hours

Reviews

4.3
648 reviews
5 stars
396
4 stars
136
3 stars
55
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating during their stay.

Cleanliness

Overall, guests noted that the hotel was clean, although some reported issues with specific rooms needing better maintenance.

Breakfast Quality

The breakfast received positive feedback for variety and quality, with many guests enjoying the options provided.

Room Comfort

Guests generally found the beds comfortable, though some mentioned issues with pillows and air conditioning.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly regarding check-in and handling of complaints.
  • CC
    Carra Cicalese
    Nov 15, 2025
    5.0
    Stayed at this hotel for a wedding. The staff was always so friendly and helpful. The common area is lovely with its fireplace and comfortable seating areas. There are even cookies near the elevators. Overall a fantastic stay and close to downtown Belmont.
  • JJ
    jenbrock412
    Oct 11, 2025
    5.0
    Really nice stay. Staff was really nice at check in/out. Thank you Zoryan and Nicole!
  • JL
    Just A Dad Life
    Oct 5, 2025
    5.0
    Great pillowy, marshmallow beds. Very comfy. Good A/C. The staff was very friendly and the breakfast in the morning was good and very well organized. High recommend.
  • AH
    Ashlee Henson
    Sep 13, 2025
    5.0
    Thank you SO much to Tyler W!! Great customer service, friendly, and very accommodating. He made checking in a BREEZE. Very thankful to see a smiling face when I walked in. Would come back just based on Tyler’s service!! Thank YOU TYLER.
  • EB
    E Bell
    Sep 13, 2025
    5.0
    Manager Nicole checked us in for a three day stay and she was amazing! She gave us a list of all the great restaurants that she personally recommended, and we tried a couple of them. She was spot on when she suggested Old Stone Steakhouse! The hotel was spotless and the staff was exceptional, from the housekeeping staff to the breakfast crew. Every morning was a different menu for breakfast and it was all so delicious and well prepared . Hotel only minutes from major attractions in Charlotte. With a hotel and staff so welcoming, we will definitely stay again and recommend!

Frequently Asked Questions About Hampton Inn Charlotte-Belmont @ Montcross

What types of parking are available at Hampton Inn Charlotte-Belmont @ Montcross?

The hotel offers free self-parking and accessible parking for guests.

Is breakfast included with a stay at Hampton Inn Charlotte-Belmont @ Montcross?

Yes, a free hot buffet breakfast is available for guests each morning.