Business Details
About
HotelHilton Garden Inn
Our Hilton Garden Inn is in Asheville off Hwy I-26 and 191. We're located just minutes from Biltmore Estates, Downtown Asheville, the Asheville Outlets and many local restaurants. The Biltmore Winery Vineyards are popular local attraction.
We offer an airport shuttle with a minimum of 24 hours advance reservation required, comfortable rooms, our onsite restaurant and bar, our relaxing outdoor entertainment area, and more.
Location
Hilton Garden Inn Asheville South
9 Rocky Ridge Road, Asheville, NC
28806, United States
Hours
Reviews
4.5
589 reviews
5 stars
424
4 stars
93
3 stars
22
2 stars
16
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for their friendliness, attentiveness, and willingness to go above and beyond for guests.
Cleanliness
Guests consistently noted that the rooms and common areas were clean and well-maintained.
Dining Experience
While many enjoyed the food and bar service, some guests expressed disappointment with the breakfast options and restaurant availability.
Customer Service Issues
Several reviews highlighted negative experiences with management and customer service, particularly regarding handling complaints and reservations.
Location and Amenities
The hotel is well-located near attractions and offers good amenities, though some guests noted issues with noise from the highway.
- TGTitus Gitari4 days ago5.0Everything about this place is superb! Great service, rooms and amenities.
- TGT D Gheen4 days ago5.0Enjoyed an amazing breakfast Avacado toast and fruit! Delicious! Eggs cooked to perfection and Vanessa's service was refreshing and over the top! Thank you so much for or a great start for my day! 😋
- TFTony Frazier6 days ago5.0I visit the HGI in Asheville routinely when I travel and I always choose to have dinner there because of the bar staff (Renee, Tamara, Vanessa, and Navi). I don’t stay here but I always dine here each night because of these 4 ladies. They are all excellent as others have mentioned in their reviews. If you have not had dinner here you are missing out!
- SDSup DogDec 31, 20255.0Amazing staff very attentive and friendly. Special shout to Olivia she was very knowledgeable of the surrounding area. Every suggestion she made was spot on.
- RSRich StrassburgerDec 18, 20255.0We've stayed at the hilton garden inn asheville outlets how many times. The staff is great the rooms are clean and well-maintained and my wife enjoys her roll in shower.
Frequently Asked Questions About Hilton Garden Inn Asheville South
What are the check-in and check-out times at Hilton Garden Inn Asheville South?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there free WiFi available at Hilton Garden Inn Asheville South?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Does Hilton Garden Inn Asheville South offer free parking?
Yes, free self-parking is available for guests.
Are pets allowed at Hilton Garden Inn Asheville South?
Yes, both cats and dogs are welcome at the hotel.
Is there an airport shuttle service at Hilton Garden Inn Asheville South?
Yes, a free airport shuttle is available with a minimum of 24 hours advance reservation required.
What dining options are available at Hilton Garden Inn Asheville South?
The hotel has one onsite restaurant and bar that offers breakfast, as well as room service.
Is Hilton Garden Inn Asheville South accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, elevators, and an accessible pool to accommodate mobility needs.
Are there fitness facilities available at the hotel?
Yes, a fitness center is available for free to all guests.
What nearby attractions can I visit around Hilton Garden Inn Asheville South?
Guests can explore nearby places such as Biltmore Estates, Downtown Asheville, Asheville Outlets, and popular local spots like Biltmore Winery Vineyards.
Which nearby hotels are close to Hilton Garden Inn Asheville South?
Nearby hotels include Hampton Inn and Suites Asheville, Fairfield Inn & Suites by Marriott Asheville South/Biltmore Square, Holiday Inn Express & Suites Asheville SW - Outlet Center Area, and Rodeway Inn & Suites near Outlet Mall - Asheville.