Business Details
About
HotelHampton Inn
Welcome to the Hampton Inn Asheville - Tunnel Road hotel. Our hotel is conveniently located off I-240 at Exit 6, just minutes from world famous Biltmore Estate & Winery. Close by are many other Asheville, NC attractions including historic Downtown Asheville, Blue Ridge Parkway, Biltmore Village, Folk Art Center, University of North Carolina - Asheville, and Mission Hospitals.
Guests of Hampton Inn - Tunnel Road enjoy our complimentary On the House breakfast each morning and Hampton's On the Run breakfast bags (Monday-Friday) as well as fresh baked cookies each evening. There are many local Asheville, NC area restaurants to consider during your stay at our Hampton Inn hotel, including Bonefish Grill, Carrabba's, Outback Steakhouse, Red Lobster, Ham's, and Olive Garden.
Location
Hours
Reviews
4.5
1,268 reviews
5 stars
868
4 stars
269
3 stars
75
2 stars
23
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Daniel and Jessica.
Cleanliness
Numerous reviews noted the hotel as being very clean and well-maintained, with guests appreciating the cleanliness of the rooms and common areas.
Comfort
While many guests found the beds comfortable, some reviews mentioned issues with specific room amenities, such as uncomfortable mattresses and problematic bathroom fixtures.
Breakfast Quality
Feedback on breakfast was mixed; while some guests enjoyed the variety and quality, others reported it as lacking or unclean.
Location
The hotel is conveniently located near downtown Asheville, making it a favorable choice for many guests.
- JRJonathan RDec 30, 20251.0Tried to book a day trip to stay closer to the city and got my reservation cancelled because I live within 50 miles? Front desk person said this was to prevent homeless from staying? I didn’t know how hateful Hampton was towards homeless people
- THTerry HouffDec 28, 20255.0We stayed at this hotel a couple times before the renovation and it is now very much improved, with one huge exception. In the bathroom, the faucet that was installed barely reaches the sink such that you can’t get your hands under to wash, can’t easily fill a water pic container, or even wet a wash cloth. Terrible design. Whoever designed that should never be hired in a similar capacity again. The management should immediately replace the faucets to make them functional. Honestly, it’s bad enough to make us not return to this hotel. An otherwise lovely property.
- KKKatDec 18, 20251.0My husband and I stayed at this hotel for three nights, and unfortunately our experience was very disappointing. While the property itself looks nice and initially gives a good impression, the stay did not live up to the high ratings we had seen. The food looked appealing, but it ended up making us both sick, which obviously put a damper on our trip. On top of that, the beds were extremely uncomfortable, making it difficult to get a good night’s sleep during our stay. What surprised us the most was how rude the staff was when we asked simple, reasonable questions. We were met with attitudes that made us feel unwelcome rather than supported as guests. Given the positive reviews this hotel has, the overall experience was confusing and unexpected. Sadly, based on our experience, I would not recommend this hotel to anyone, despite how nice the property appears at first glance.
- DGDebbie GilbertDec 13, 20255.0One of the better Hampton Inns. 10 minutes from Biltmore Village. Newly renovated. Quiet. Lots of free parking. Further from the Biltmore Estate than the Hampton Inn near the gate which you can walk to the Village from, but a lot less expensive and only 10 minutes away.
- KSKarolAnn SwiftDec 10, 20251.0I am honestly and genuinely so surprised to see all these positive reviews. They must delete the bad ones because, This was hands down the worst Hotel I have ever stayed at!! I Am a Hilton Gold Member and I have never been so disappointed in a location of Hilton before. The breakfast was so disgusting and unclean that It made me sick. The bed was so uncomfortable that I had back spasms the next morning. The staff is rude and unprofessional, and sometimes nowhere to be found. I really wish there was a review like this for me to read before I made my reservations like seriously TRAVELERS BEWARE!!!!
Frequently Asked Questions About Hampton Inn Asheville-Tunnel Rd.
What are the check-in and check-out times at Hampton Inn Asheville-Tunnel Rd.?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with the stay at Hampton Inn Asheville-Tunnel Rd.?
Yes, a complimentary 'On the House' breakfast is offered daily, including buffet options.
Are pets allowed at Hampton Inn Asheville-Tunnel Rd.?
Yes, both cats and dogs are welcome at the hotel.
Does Hampton Inn Asheville-Tunnel Rd. provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
What accessibility features does Hampton Inn Asheville-Tunnel Rd. have?
The hotel offers accessible parking, accessible elevator, and is mobility accessible.
Are there any fitness or recreational facilities at Hampton Inn Asheville-Tunnel Rd.?
Yes, there is a free fitness center equipped with elliptical machines, free weights, treadmills, and weight machines, and an indoor pool and hot tub are available as well.
Is parking available and is there a fee at Hampton Inn Asheville-Tunnel Rd.?
Yes, free self-parking is available for guests at the hotel.
What eco-friendly certifications and programs does Hampton Inn Asheville-Tunnel Rd. have?
The hotel holds ISO14001, ISO50001, and Hilton LightStay certifications and supports energy conservation, compostable food containers and cutlery, and several toiletry donation and soap donation programs.
What notable nearby places can guests visit when staying at Hampton Inn Asheville-Tunnel Rd.?
Guests can explore the historic Downtown Asheville, the famous Biltmore Estate & Winery, Blue Ridge Parkway, Biltmore Village, Folk Art Center, University of North Carolina - Asheville, and Mission Hospitals.
Which nearby restaurants can guests try around Hampton Inn Asheville-Tunnel Rd.?
Nearby dining options include Carrabba's Italian Grill, Bonefish Grill, Outback Steakhouse, Red Lobster, Ham's, Olive Garden, IHOP, Bebettes Beignets & Coffee, Cook Out, Ruby's Bbq, Chili's Grill & Bar, and It's Just Wings.