DoubleTree by Hilton Hotel Asheville - Biltmore

4.2
1620 reviews

About

HotelDoubleTree
DoubleTree by Hilton Asheville – Biltmore is located near the Blue Ridge Parkway and Biltmore Estate. Doubletree's famous complimentary, freshly baked chocolate chip cookies await you on arrival. Our hotel features 197 tastefully appointed guest rooms, our Vanderbilt Executive Tower, and the Sweet Dreams by Doubletree sleep experience with plush-top mattress, luxurious linens, down comforter and oversized pillows. Other on-site amenities include flat screen HDTVs, an indoor pool and whirlpool, and a fitness center with Precor cardio equipment. Let the Doubletree Biltmore host your next meeting or event. Over 12,000 sq. ft. of beautiful, flexible indoor and outdoor event space accommodates groups from 10 to 400. Enjoy full-service event planning and in-house catering, WiFi, and remote guestroom printing. Outdoor adventure abounds in Western North Carolina. Discover spectacular views and hiking trails at Chimney Rock Park, explore the land of waterfalls in the Pisgah National Forest, hike and learn the history of the Appalachian Trail and enjoy outdoor recreation at Great Smoky Mountains National Park. Convenient to the Blue Ridge Parkway, you can also tour the historic Biltmore Estate, America's largest residence, or visit the Civic Center and The Orange Peel, local live music and event venues. Visit Downtown Asheville for its unique shopping, music, art, and restaurants. Historic Asheville Trolley tours pick up and drop off at the Doubletree Biltmore Hotel.

Location

DoubleTree by Hilton Hotel Asheville - Biltmore
115 Hendersonville Road, Asheville, NC
28803, United States

Hours

Reviews

4.2
1,620 reviews
5 stars
928
4 stars
405
3 stars
141
2 stars
54
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, helpful, and accommodating.

Room Condition

Numerous reviews highlighted that the rooms are outdated, with issues such as peeling wallpaper, old furniture, and maintenance problems.

Location

The hotel is well-located near the Biltmore Estate, which guests appreciated for convenience.

Cleanliness Issues

Several guests reported cleanliness problems, including dirty bathrooms and unpleasant odors in rooms.

Amenities and Facilities

Guests noted issues with amenities like broken elevators and the lack of complimentary breakfast, which affected their overall experience.
  • LA
    Logan Angell
    4 days ago
    5.0
    The staff at this hotel were very hospitable and kind. I want to especially recognize Carli, as she was helpful and kind to my wife and I during our visit to Asheville. Overall, the staff was fantastic, the room was comfortable, and the location was perfect for our needs. Would recommend this hotel to anyone traveling in Asheville.
  • RM
    Rhonda Moree
    Dec 30, 2025
    5.0
    This place was great. I had first went to the Hampton Inn next door. The room was 400$. I then went to Doubletree and it was 189$ The room was great, the lobby was beautifully decorated for Christmas. I will plan to stay at Doubletree Hotels from now on.
  • SS
    Seth S
    Dec 28, 2025
    1.0
    Broken elevator, flat, worn out pillows, and mechanical noises coming from the walls all night. This place needs a remodel. Building getting old and it's time to invest in the property. Definitely not up to Hilton standards. We should have stayed somewhere else. Great location, this property needs some work.
  • JC
    J C
    Dec 24, 2025
    1.0
    Bait and switch reservations. My reservation clearly showed i paid extra for early check in. The only reason I picked this place was for the early check in. Even showing them my reservation where it showed i paid for early check in they refused to honor it but gladly keep the extra i paid. Very shady place stay away.
  • CK
    Cathey Kuhn
    Dec 19, 2025
    5.0
    We stayed at this Doubletree for its proximity to Biltmore. The hotel is beautiful and huge with a lovely main courtyard where you can sit and enjoy the weather and a bit of nature. There is memorabilia and wonderful photos throughout the main halls that documents the history of the Biltmore Dairy. Everyone here has been courteous, helpful, and made us feel very welcome. The location is central to a variety of restaurants - all easy to get to. We'll definitely stay here the next time we visit Asheville.

Frequently Asked Questions About DoubleTree by Hilton Hotel Asheville - Biltmore

What are the check-in and check-out times at DoubleTree by Hilton Hotel Asheville - Biltmore?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Is parking available at the hotel and is there a fee?

Self-parking is available for free.