Business Details
About
HotelExtended Stay HotelHilton
We are off I-26 and State Hwy 280. Our hotel is a 5-minute drive away from the Asheville Regional Airport and we provide a free airport shuttle. We are less than a mile from the Southridge Shopping Center. Check out Sierra Nevada Brewery Co. and Blue Ghost Brewing Company within 5 miles. Enjoy our heated pool.
Location
Home2 Suites by Hilton Asheville Airport
390 Airport Road, Arden, NC
28704, United States
Hours
Reviews
4.7
272 reviews
5 stars
211
4 stars
44
3 stars
10
2 stars4
1 star3
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like Annie and Mary for their exceptional service.
Cleanliness
The hotel received numerous compliments for its cleanliness, with many guests noting that the rooms and common areas were well-maintained.
Room Comfort
Guests appreciated the spacious and comfortable rooms, although some mentioned issues with bed comfort and noise.
Breakfast Quality
While the breakfast options were generally well-received, some guests expressed disappointment with specific items and the overall variety.
Service Issues
Several reviews pointed out service inconsistencies, including lack of housekeeping and issues with the digital key system.
- MCMaine ConsultantJan 5, 20265.0My employer put 20+ of us on this Suites for 2 weeks +. I had a wonderful experience with my stay. The room is big, spacious and have lots pf cabinets and amenities. The hotel housekeeper, front desk, shuttle driver and breakfast people are all amazing. Shootout to Raiven and Victoria, they have showed such a wonderful service during my stay.
- ABAdam BooneDec 19, 20254.0would have been 5 stars but digital key never worked and when I used the app to communicate, never got a response
- TLThe NC LuxDec 17, 20255.0From my check in experience, Ms. Annie showed me with her amazing hospitality what the Hilton brand is all about. She defused all my frustrations with her ease of voice and calm demeanor. This is the last leg of biweekly traveling for the year 2025 and this is about the best hotel stay I’ve had! Ever hear of “save the best for last”…… Well This Is It! Ms. Annie Is The Best! Can’t wait to return to book again. I give this location my 5 Lux Stars ⭐️ ⭐️⭐️⭐️⭐️
- ITIsiah ThomasNov 28, 20253.0We have stayed at a few Home2 locations and they are generally a great choice. I would say that overall, this location falls short of the previous Home2's. The biggest issue was the service. We stayed 3 nights and there wasn't anyone that came by to changed bedsheets, take out trash, etc on any day. We had to request fresh towels and take out our own trash. There was also a lady working the front desk a couple of nights that was not pleasant. The Continental breakfast had a good assortment of items. My family doesn't eat pork and there were chicken sausage substitutes. The only issue that we and others guests ran into was that there was only 1 waffle maker. This made for a long line to wait for that single waffle maker. I would definitely suggest getting a 2nd. If I family of 5 (in our case) goes up for waffles, they are monopolizing the waffle maker for a minimum of about 15 minutes. I would suggest this location as the amenities are good. Rooms are well kept with nice showers.
- MPMarsha PeckenpaughNov 1, 20255.0Great experience and staff
Frequently Asked Questions About Home2 Suites by Hilton Asheville Airport
What accessibility features does Home2 Suites by Hilton Asheville Airport offer?
The hotel provides accessible parking, an accessible elevator, and an accessible pool for guests with mobility needs.
Is there free breakfast available at the hotel?
Yes, Home2 Suites by Hilton Asheville Airport offers free breakfast to its guests.
Does the hotel provide a shuttle service to the airport?
Yes, the hotel offers a free airport shuttle for guests' convenience.
Are pets allowed at Home2 Suites by Hilton Asheville Airport?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Wi-Fi available for guests at the hotel?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Does Home2 Suites by Hilton Asheville Airport have a fitness center?
Yes, a fitness center is available and free to use for guests.
Where can I find shopping options near the hotel?
The hotel is less than a mile from Southridge Shopping Center which includes stores such as Old Navy, Ulta Beauty, and Lowe's Home Improvement.
Are there any nearby dining options to try before or after my stay?
You can visit nearby restaurants like Olive Garden for Italian cuisine, Chili's Grill & Bar for American and Tex-Mex dishes, or It's Just Wings for chicken wings and delivery.
How can I use local services like pharmacies or shipping centers near the hotel?
Nearby, you will find Precept Medical Products pharmacy and a UPS Access Point location for courier and delivery services, making it easy to handle medical or shipping needs during your stay.