Hampton Inn & Suites by Hilton Saint John

3.9
880 reviews

About

HotelHampton Inn
The Hampton Inn & Suites Saint John-New Brunswick hotel in Canada is located in the newly developed East Point complex between Westmorland Road and Rothesay Avenue. Our convenient, central location has simple, straight-forward highway access and is in the heart of Saint John's premier shopping district. With Home Depot, Wal-Mart, McAllister Mall, Winners-Homesense, Old Navy, other big box retailers, as well as many favorite restaurants nearby, your stay with the Hampton Inn & Suites Saint John-New Brunswick hotel is sure to be enjoyable. The Hampton Inn & Suites Saint John-New Brunswick hotel features traditional rooms with one king or two queen beds, king suites, whirlpool suites and accessible rooms. Each room includes a coffee maker, hair dryer, 32-inch flat screen TV, work desk or activity area, lap desk and our specially designed Cloud Nine bed. Complimentary hotel services include our On the House hot breakfast, high-speed Internet access, newspaper each day, 24-hour business center, fitness center, indoor pool, hot tub and three-story waterslide. With three meeting rooms to choose from, the Hampton Inn & Suites Saint John-New Brunswick hotel offers everything from classroom and theater style meetings for up to 40 to our permanent well appointed board room. We love having you here at the Hampton Inn & Suites Saint John-New Brunswick hotel in Canada.

Location

Hampton Inn & Suites by Hilton Saint John
51 Fashion Drive, Saint John, NB
E2J 0A7, Canada

Hours

Reviews

3.9
880 reviews
5 stars
397
4 stars
230
3 stars
108
2 stars
54
1 star
91

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting individuals like Cody and George for their exceptional service.

Cleanliness

Overall, guests found the rooms to be clean and well-maintained, although some noted issues with noise and dated decor.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, though some guests experienced issues with food temperature and options.

Noise Issues

Several reviews mentioned noise disturbances from other guests and poor soundproofing between rooms.

Booking Problems

A few customers reported issues with reservations and pricing, including overbooking and unresponsive management.
  • GA
    Green Acres
    6 days ago
    5.0
    I live locally. My van got a flat. Van full of my family, it is 10pm and I dont have my spare.... We went here for the night, Figured we would get a new tire in the morning and drive home. The kids loved it, We ordered Pizza pizza. Watched tv late. It was comfortable and clean. We liked the free breakfast it had all things the kids liked. Wished we had swimsuits!!! The pool and slide looked awesome! Will be back
  • BK
    Ben Koelzer
    Jan 5, 2026
    3.0
    The rooms are dated and not like most Hampton Inn’s. But the bed was nice and staff were great!
  • TM
    Travis Mackenzie
    Dec 30, 2025
    5.0
    An affordable place to stay in th shopping district of Saint John. I was here for work, and Cody made sure I always had a room on the top floor, so I could get a good nights rest. The pool and hot tub were clean and usually I had them to myself. Hot breakfast was good, and there are lots of other restaurants nearby.
  • AD
    Angela Dow
    Dec 29, 2025
    1.0
    The management charged us 250$ for an unwritten policy. when asked to provide us this policy we were told that they couldn’t give it to us as they didn't have it, it wasn’t their problem and bring it up with the general manager the next day. when we went to speak to the general manager George he treated us with such disrespect and unprofessionalism it was disgusting. We spoke to them them three weeks ago that we were having a birthday party and NO MENTION OF A 250$ charge. absolutely ridiculous the other staff at the hotel was lovely. cleaning staff was great, front desk lady was kind. Management is the problem there and their “unwritten policy” that no one can show and produce. shameful
  • SS
    Stefanie
    Dec 14, 2025
    5.0
    We've stayed here twice and would NOT hesitate to stay here again! We had room 202 and it was clean, spacious and comfortable. The staff was all helpful and friendly (shout out to Tanya for taking extra time to help me with my digital key!). The housekeeping was 10/10 and management was very accommodating with our entire hockey team and coaches. The breakfast was awesome and the kids enjoyed the pool. This location was very convenient for us for meals, shopping AND the hockey tournament we were in town for. The only thing that could be improved would be blackout curtains. The glow of the hotel's exterior lights shine through the cracks all night. Overall, we had a very positive experience and will be back!

Frequently Asked Questions About Hampton Inn & Suites by Hilton Saint John

What are the check-in and check-out times at Hampton Inn & Suites by Hilton Saint John?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does Hampton Inn & Suites by Hilton Saint John provide free breakfast?

Yes, complimentary breakfast is available with a buffet option.