Hampton Inn Great Falls

4.2
532 reviews

About

HotelHampton Inn
Daily Mandatory Charge includes: Tourism Business Improvement District Assessment. The Hampton Inn Great Falls hotel is directly across the street from the Medical Facilities in a new shopping district. It is also within a quarter mile of the Great Falls International Airport, highways US 15, US 87, US 89 and Mt. Highway 200. The Hampton Inn Great Falls hotel features 98 rooms with four whirlpool suites, including 39 king study and 11 queen study rooms that include a full size sofa sleeper. The queen study and whirlpool suites also include microwaves and refrigeration units. Five handicap accessible rooms are available. All guest rooms and public areas have complimentary high-speed internet access. Our conference center can accommodate up to 250 people with catering services available. We love having you here in Montana at the Hampton Inn Great Falls hotel!

Location

Hampton Inn Great Falls
2301 14th Street SW, Great Falls, MT
59404, United States

Hours

Reviews

4.2
532 reviews
5 stars
313
4 stars
125
3 stars
33
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests noted the hotel was clean, several reviews mentioned issues such as dirty carpets, black mold in showers, and unclean bathrooms.

Staff Performance

Customer service received mixed reviews; some praised the friendly and accommodating staff, while others reported unhelpful or dismissive attitudes from management.

Amenities

Guests appreciated the breakfast options and location, but many expressed disappointment over the pool being closed and issues with WiFi and air conditioning.

Noise Issues

Several reviews highlighted noise disturbances from other guests and thin walls, impacting the overall comfort of the stay.

Value for Money

Some customers felt the hotel was overpriced given the issues encountered, while others found it a good value for the amenities offered.
  • KH
    Kayce Harcrow
    1 day ago
    5.0
    Our kid and her school stayed here for wrestling. She managed to loose her wrestling shoes, bright pink ones, and a few other things. Before we left town my husband and I stopped into see if the room she stayed in had been cleaned yet. It had not been cleaned, so the front desk attendant took the time to go up to the room and check for us Fortunatel/Unfortunately the girls room was clean. She did find her missing shoe on the school bus that we were not able to check. I did not get a chance to grab the front desk person's name, who went out of her way to ease these parents minds before we left town, but were very grateful for her going over and above to see if she could locate any of our daughters missing items from that trip.
  • EH
    eric heinz
    Dec 12, 2025
    5.0
    Clean and great customer service. Keep it up.
  • KW
    Kathryn White
    Dec 3, 2025
    3.0
    A little overpriced.
  • CR
    Cat Russell
    Nov 30, 2025
    4.0
    Beds are firm with extra warm comforters (Hampton Inn standard). There is a lighter blanket in the closet. Side sleepers are out of luck. Breakfast includes fresh cooked oatmeal, scrambled eggs, sausage and potatoes. Great location next to the Tesla Charger. Helpful staff. Blackout curtains so effective against parking lot lights that morning arrives with no change in light. For the chemically sensitive, it’s a mixed bag. Fragrance free linens is a huge plus, but there is some scented carpet freshener residue. Avoid the ground floor rooms - they use Febreze after dogs stay in a room. The plug-in fragrance emitters in the lobby and by the elevators are truly awful, so eat breakfast in your room.
  • SV
    Sheryl Velishek
    Oct 28, 2025
    4.0
    Room is a bit dated. Carpet in the room should be deep cleaned or removed and replaced with a cleaner option. The bathroom is well designed but needs a deep clean as well in the shower door track area and all caulked joints. Otherwise, the room was cozy and clean and the bed was comfy. It was also nice and quiet in the top floor end rooms which I very much appreciated as a light sleeper. The staff were friendly and accommodating and it looked like the breakfast spread was more than adequate. I overheard people saying how good their waffles were. I attended a conference at this hotel's conference facilities and can say they were very nice. The bright lights gave me terrible headaches though. They could have half the lights on and it would still be too much. The air conditioning works great...I was freezing most of the time. It was a great setup, the conference hosts could have made it more comfortable.

Frequently Asked Questions About Hampton Inn Great Falls

What time does check-in and check-out occur at Hampton Inn Great Falls?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is parking available for guests at Hampton Inn Great Falls?

Yes, free self-parking is available for guests.