The Hilton Garden Inn Bozeman hotel in Montana is located next door to Old Chicago Restaurant and the Bozeman Chamber of Commerce. Our Bozeman, MT hotel is within walking distance to Bridger Peaks Town Center which offers: The Gap, Old Navy, The Leaf & Bean, Pier One, Oak Street Natural Market and Smith's Grocery Store & Pharmacy and then REI, Cost Plus World Market, Wholesale Sports and Buffalo Wild Wings are right across the street. The Hilton Garden Inn Bozeman, Montana hotel is only a short drive to the Montana State University campus and nine miles to the Gallatin Field Airport which is served by several major airlines.
Many customers praised the staff for being friendly and accommodating, with specific mentions of individuals who provided excellent service.
Cleanliness
Overall, guests found the hotel clean and well-maintained, although some reported issues with specific areas or items needing attention.
Room Comfort
While many enjoyed the comfort of the rooms, several guests noted that the mattresses were too firm or uncomfortable.
Customer Service Issues
There were multiple complaints about rude or unhelpful staff, particularly at the front desk, which negatively impacted guests' experiences.
Value for Money
Guests expressed concerns about the high prices, especially for breakfast, which was not included in the room rate.
KC
Kiki Chiodo
3 days ago
5.0
Steven Woods the front end manager is honestly the true definition of customer service. He put in so much time, effort, and endless calls helping me. Steven made sure my issue was resolved. He truly is phenomenal at his job, and his customer service is one that every business needs. Steven Woods helped me to get my Hilton points back when an error occurred. I truly can’t say enough about the time and effort he put in until everything was handled. Thank you again Steven for going above and beyond my expectations. I appreciate everything you did.Bot only are you an exceptional employee, but your kindness is appreciated. Thank you again for everything.
SW
Stephanie Willer
Oct 23, 2025
5.0
Awesome stay at Hilton Garden! Super friendly staff, clean comfy room, great location, and good vibes all around. Would definitely stay again!
BF
Big Fish
Oct 21, 2025
5.0
Great staff. Very friendly, and I would family oriented. Very beautiful place. Good food good service.
DS
Derek S
Oct 20, 2025
4.0
Hotel and room were very clean. Front desk staff were friendly. The bed mattresses are very firm which was uncomfortable. They also don’t offer late checkout hardly ever which is a big inconvenience for most travelers, I hope they change that in the future.
O4
Opportunity 4D
Oct 16, 2025
1.0
Low integrity staff, low quality rooms, truly a new low for the Hilton.
Contacted Hilton and BBB over concerns, they issued me a comical twenty dollar refund and marked as resolved.
Frequently Asked Questions About Hilton Garden Inn Bozeman
What are the check-in and check-out times at Hilton Garden Inn Bozeman?
Check-in is available from 3:00 PM and check-out is until 11:00 AM.
Does Hilton Garden Inn Bozeman offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hilton Garden Inn Bozeman?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Hilton Garden Inn Bozeman?
Yes, free self-parking is available for guests.
Does Hilton Garden Inn Bozeman provide airport shuttle service?
Yes, a free airport shuttle service is available for guests.
What dining options are available within Hilton Garden Inn Bozeman?
The hotel has two restaurants including the Garden Grille & Bar offering American cuisine and bar service.
What fitness and wellness facilities does Hilton Garden Inn Bozeman offer?
The hotel features a free fitness center, an indoor pool, and a hot tub for relaxation.
Are there meeting and conference facilities at Hilton Garden Inn Bozeman?
Yes, the hotel has 5 meeting rooms and conference center facilities, suitable for events and weddings.
What nearby shopping and dining options are there around Hilton Garden Inn Bozeman?
Nearby you can visit Bridger Peaks Town Center with The Gap, Old Navy, Oak Street Natural Market, Smith's Grocery Store & Pharmacy, REI, Cost Plus World Market, and restaurants like Buffalo Wild Wings and Old Chicago.
How can visiting Montana State University benefit guests staying at Hilton Garden Inn Bozeman?
Montana State Bozeman is a short drive from the hotel, providing easy access for university visitors or those attending events.