Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: City Tourism Business Improvement District (TBID) Fee
Whether you visit the Hampton Inn & Suites Billings West I-90 hotel for business or leisure, you’ll enjoy our friendly staff and the thoughtful amenities designed to make you comfortable and productive. Welcome special amenities in your room such as free high-speed internet access and cable TV. Stay in touch with the office at your work desk or use the handy lap desk to read a book or work while you watch TV on your clean and fresh Hampton bed®. Select a suite for more space and enjoy the thoughtful extras of a refrigerator, microwave, sofa bed and whirlpool.
Make the most important meal of the day a delicious one with Hampton’s free hot breakfast, including waffles, oatmeal, and other morning favorites. If you’re running late, pick up a free On the Run® Breakfast Bag, available Monday through Friday, for a quick and healthy meal to go. Use your room’s coffeemaker to brew fresh coffee just as you like it, or unwind with a cup tea in our contemporary lodge-style lobby.
Splash around with your kids in our indoor pool or enjoy a soothing dip in the whirlpool hot tub. Maintain your exercise regimen in the modern fitness center, or stay productive with a choice of professional services at this Billings hotel. Take advantage of the services in our fully equipped business center or host a meeting or event in our 2,200 sq. ft. of flexible function space.
Location
Hampton Inn & Suites Billings West I-90
3550 Ember Lane, Billings, MT
59102, United States
Hours
Reviews
4.3
718 reviews
5 stars
443
4 stars
158
3 stars
58
2 stars
21
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and accommodating throughout their stay.
Cleanliness
Several reviews highlighted the cleanliness of the rooms and common areas, although some noted issues with specific rooms.
Breakfast Quality
The breakfast received numerous compliments for being excellent and offering a variety of options, including gluten-free choices.
Room Issues
Some guests reported problems with room amenities, such as heating and cleanliness, which affected their overall experience.
Management Response
There were multiple complaints regarding management's handling of issues, particularly concerning customer service and resolution of problems.
- AHAllen Harms4 days ago4.0Although it was a distance from where I needed is was comfortable and they cared about the customer, was concerning about safety as there was a crew of 3 people checking car doors in the hotel parking lots in the area
- JSJENNY STEWARTDec 19, 20251.0We are Diamond HHonors members. A medical emergency took it as to Billings late I made my reservation with this lo cc action at 10:30 pm. Finally arrived after leaving the hospital at 3:30 am. The night gal was sleeping upon our arrival. She was rude informed us night audit already ran. We were charged NO Show and we could reserve a new room PAY again and talk to the manager in the morning to resolve. Angery I refused. Stayed elsewhere and have since been calling manager with NO return call or resolution!! Stay elsewhere we will never use this location again!!
- MBMandy ButtarsDec 5, 20251.0Would not recommend. Bedbugs was discovered in my son's room, after he woke up covered in bites. Management took zero accountability other than a few bucks to wash clothing. With many items being leather and outdoor work wear including boots many items could not be washed. They didn't even comp his room, also was promised a call from management and has yet to hear from them.
- JCJ CcNov 30, 20255.0Amazing rooms. Big room big fridge dishwasher pet friendly. They have a fog run that gated so the dogs are safe to play free. I loved that. Great service too. Clean smells good
- SSShannon BARNES (Shanny)Nov 11, 20255.0Staff was excellent and friendly. Hotel were clean and cozy! Definitely recommend hilton properties! Prices are awsome!
Frequently Asked Questions About Hampton Inn & Suites Billings West I-90
What are the check-in and check-out times at Hampton Inn & Suites Billings West I-90?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, the hotel provides free Wi-Fi access in public areas and a public internet terminal.
Are pets allowed at Hampton Inn & Suites Billings West I-90?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What amenities are available for fitness and recreation at the hotel?
The hotel offers a free fitness center with elliptical machines and treadmills, an indoor pool, and a hot tub.
Is breakfast included with the stay at the hotel?
Yes, a free hot buffet breakfast is available, including options like waffles and oatmeal, plus an On the Run® Breakfast Bag on weekdays.
Does the hotel provide accessibility features for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators and is mobility accessible.
What dining options are available on site at Hampton Inn & Suites Billings West I-90?
There are two restaurants and a bar available on the property for guests' convenience.
Are there nearby banks or ATMs close to the hotel?
Yes, there are multiple U.S. Bank ATMs near the hotel for your banking needs.
Where can guests find convenience stores and gas stations near the hotel?
Convenience stores like Circle K and Holiday Stationstores, along with Holiday Gas Station, are nearby for quick shopping and fuel options.
What nearby restaurants can guests visit when staying at Hampton Inn & Suites Billings West I-90?
Guests can enjoy dining at nearby restaurants such as Montana's Rib and Chop House, Olive Garden Billings, and The Montana Club Restaurant.