DoubleTree by Hilton Hotel Billings

4.1
1655 reviews
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Business Details

27 N. 27th Street, Billings, MT
59101, United States
(406) 252-7400
https://www.hilton.com/en/hotels/bildtdt-doubletree-billings/

About

HotelDoubleTree
Daily Mandatory Charge includes: City Assessment Fee. Welcome to the DoubleTree by Hilton Hotel Billings. A towering landmark in downtown Billings since 1980, our hotel is a quick walk to corporate offices, government buildings, and local restaurants. Rocky Mountain College and Montana State University Billings are both within a 10-minute drive, and family-friendly attractions like ZooMontana and The Reef Indoor Water Park are just 15 minutes away. For your convenience, the hotel offers a complimentary shuttle to BIL Airport every 30 minutes. Grab a warm DoubleTree Chocolate Chip Cookie at check-in and settle into a guest room with complimentary WiFi, plush bedding, a 50-inch HDTV, and ergonomic workspace. Here a few days? Stretch out in a suite with a living area and private bedroom. Pets are always welcome. Enjoy unique hotel dining in Billings, MT during your stay. Our rooftop restaurant Montana Sky serves a locally inspired menu along with gorgeous views from 20 floors up. Stop by Montana’s Lounge to have a beer and shoot pool. The hotel also has a City Brew Coffee , daily room service, and a convenience shop with drinks and snacks.

Location

DoubleTree by Hilton Hotel Billings
27 N. 27th Street, Billings, MT
59101, United States

Hours

Reviews

4.1
1,655 reviews
5 stars
904
4 stars
377
3 stars
167
2 stars
97
1 star
110

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and professional front desk staff, although some reported issues with responsiveness and helpfulness.

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms and lack of housekeeping.

Room Quality

Guests noted that while some rooms were comfortable, many were dated and in need of maintenance, with issues like poor sound insulation and malfunctioning amenities.

Location and Amenities

The hotel is well-located in downtown Billings, with easy access to restaurants and attractions, but parking was frequently mentioned as a challenge.

Dining Experience

The on-site dining options received mixed reviews, with some praising the food quality while others found it overpriced and lacking in variety.
  • CC
    Chris Campbell
    Dec 30, 2025
    5.0
    Amy and the crew were rock stars!!!
  • JB
    j bear
    Dec 30, 2025
    5.0
    Dinner with a friend. Really, really good porkchop and amazing view.
  • JW
    JEREMIAH WOLSKI
    Dec 27, 2025
    1.0
    We recently stayed Christmas night, loved the buffet. That being said we have had nothing but errors and charges upon charges that are unexplained and have not been refunded. We stay in this hotel at least twice a month and have never had issue. Sadly we have a stay this coming Monday that we may cancel and never stay again. The management at this hotel is going down quick!
  • RB
    Rita Bennett-Davis
    Dec 25, 2025
    4.0
    First, the front desk staff are amazing. Welcoming and professional. The place is nice and clean, with a good vibe. I have stayed here several times and had consistently good service. However, my last stay, soon after check in while working in my room, housekeeping attempted to enter my room without knocking. Luckily, I had the security lock in place, so they couldn't open the door completely, and luckily I wasn't changing clothes. I followed them out to the hall, and they explained they were told the room was vacant. I understand mistakes happen. However, the following day, I did not receive room service at all. These incidents are not typical, but frustrating just the same, and thus the reason I gave a 4/5 rating.
  • DH
    D H
    Dec 3, 2025
    1.0
    I’m giving this hotel one star for a simple reason: the connecting-room doors are so thin it’s essentially one shared room. I could hear the guest next door having a full speakerphone conversation, every word, both sides of it, as if they were standing beside me. At one point they even commented about me talking “loud,” despite the fact that I was speaking at a normal conversational volume. There is absolutely no privacy here. You can’t make a phone call, watch TV, or even just exist at a normal noise level without the person next door hearing everything. It’s uncomfortable, awkward, and not what you expect from a hotel at this price point. If you value any level of sound insulation or basic privacy, I wouldn’t recommend staying here.
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Frequently Asked Questions About DoubleTree by Hilton Hotel Billings

What are the check-in and check-out times at DoubleTree by Hilton Hotel Billings?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is parking available at the hotel, and is it free?

Yes, free parking is available including self-parking and accessible parking options.