Business Details
About
HotelExtended Stay HotelHilton
Just off I-20, our pet-friendly hotel is one mile from Vicksburg National Military Park. Historic downtown Vicksburg is three miles away, with several museums, historic sites, and restaurants. Visit the Lower Mississippi River Museum or USS Cairo Museum for some local history. Our hotel features an outdoor firepit and BBQ grills.
Location
Hours
Reviews
4.6
625 reviews
5 stars
480
4 stars
87
3 stars
17
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel and rooms, noting that they were well-maintained and spotless.
Customer Service
While some staff members received positive feedback for being friendly and helpful, there were numerous complaints about poor customer service, particularly from management.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety and quality.
Room Issues
Several guests reported issues with room maintenance, such as broken amenities, cleanliness problems, and uncomfortable beds.
Value for Money
Guests appreciated the spacious rooms and amenities, but some felt that the pricing did not match the quality of their experience.
- MSMindy Schultz-FeeDec 29, 20255.0We had a great experience. The rooms were clean. Breakfast was great. Every staff member we encountered was friendly and helpful. I didn't get everyone's name. Krystal was fantastic! Would definitely come back.
- ZAZhandra AndradeDec 22, 20254.0Great hotel for the night close to the highway. Out of the many hotels in the area, this one has better reviews. Rooms are big, clean and comfortable. Digital check in worked perfectly after a long day driving. Breakfast wasn't great at all. Barely some bagels, not that many items to choose from as others home2 hotels. One of the front desk person don't even greet you. Second front attendant was very nice and helpful. Still recommended when you are in the area.
- KKkateDec 20, 20252.0Drive by this one if you can. To start the front desk could not find the information from our reservation and insisted that they had to charge us for our pet fee that we already paid online. Send heating system was out in the room that we were sleeping in We had to bundle up to sleep. The shade is broken and can’t close completely, so there was a bright light shining in my face all night. And of course, in the morning, the sunlight was in my eyes. The water was cold for my shower. When I got downstairs for breakfast, there is no coffee available. We paid $280 for this experience.
- JGJacqueline GriffinDec 20, 20251.0If I could leave 0 stars for customer service, I would. Very disappointed at the poor customer service encounter over the phone. I called to price the availability and the prices were jacked up. When I mentioned how much the online price was I was told to book there then. Hilton Honors prices were $81 less than what I was quoted over the phone;😮💨 if that’s the introduction to the stay, no thanks, I’ll keep driving.
- KBKen BufordDec 17, 20252.0Called this morning about two separate charges on my card for the same one night, one room, stay. Whoever was behind the front desk at approximately 9:30a today is ignorant of what i was saying. Clearly charged twice, but she insisted only once. If she is to interact with customers, she needs to be trained on how simple it is to find a duplicate charge and how to act with the customers. She is not a good representative of the location.
Frequently Asked Questions About Home2 Suites by Hilton Vicksburg
Is Home2 Suites by Hilton Vicksburg accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and an accessible pool, making it mobility accessible.
What type of pets are welcome at Home2 Suites by Hilton Vicksburg?
Both cats and dogs are allowed, making the hotel pet-friendly.
Is free breakfast available at Home2 Suites by Hilton Vicksburg?
Yes, free breakfast is available for all guests.
What are the check-in and check-out times at the hotel?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Does Home2 Suites by Hilton Vicksburg provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Is parking available at the hotel?
Yes, free self-parking is available for guests.
Are there fitness facilities at Home2 Suites by Hilton Vicksburg?
Yes, the hotel offers a complimentary fitness center for guests.
Can you recommend some nearby restaurants where guests can dine?
Certainly! Pizza Inn, McAlister's Deli, Waffle House, and Wendy's are nearby dining options offering a variety of meals.
What nearby attractions are there for guests interested in local history?
Guests can visit the Vicksburg National Military Park, the Lower Mississippi River Museum, and the USS Cairo Museum, all close to the hotel.
Are there nearby banking and ATM services for hotel guests?
Yes, Regions Bank and The Exchange Network ATM are conveniently located nearby for your banking needs.