Business Details
About
HotelExtended Stay HotelHome2 Suites
Discover a second home on the road at the Home2 Suites by Hilton Memphis - Southaven, MS. Located just off I-55, within the Southaven Towne Center, this all-suite Southaven hotel offers easy access to entertainment, eateries and shopping options. Explore the attractions of Downtown Memphis, only 20 minutes from our comfortable hotel. Enjoy a fun family day out at Memphis Zoo, visit Elvis Presley's mansion in Graceland and experience the legendary nightlife and blues venues of Beale Street.
Start each day at this extended stay hotel in Southaven, MS, with a variety of hot and cold favorites from the complimentary Inspired Table breakfast buffet. Design your own personal space in a flexible studio or one-bedroom suite, offering complimentary WiFi, an Mp3 alarm clock radio and a full kitchen with a dishwasher, microwave and refrigerator. Don't leave the dog at home while you vacation - your pet is more than welcome at Home2. Order food to be delivered direct to your door with our grocery service or buy goods at the Home2 MKT, including chilled meals and medicines. Hold a conference at this hotel in Southaven, MS, in the meeting room, print documents with PrinterOn in the free 24-hour business center and relax in the modern Oasis area. Swim in the indoor saline pool or multitask at Spin2Cycle, our combined laundry/fitness facility, where you can wash clothes while you exercise. At the end of the day, meet with friends on the outdoor patio and enjoy a drink by the welcoming fire pit.
Location
Home2 Suites by Hilton Memphis - Southaven, MS
6750 Southcrest Parkway, Southaven, MS
38671, United States
Hours
Reviews
4.0
847 reviews
5 stars
452
4 stars
181
3 stars
82
2 stars
55
1 star
77
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who provided outstanding service.
Room Condition
Numerous reviews highlighted issues with room maintenance, cleanliness, and outdated facilities, indicating a need for significant renovations and better housekeeping.
Location
Guests appreciated the hotel's convenient location near restaurants and shopping, making it a favorable choice for travelers.
Breakfast Quality
Feedback on breakfast was mixed, with some guests finding it lacking in variety and quality, while others enjoyed the options available.
Noise Issues
Several reviews noted noise disturbances from other guests and external sources, impacting the overall comfort of the stay.
- BBB BealJan 1, 20261.0I edited my review to add this comment after I see the reply from the owner. I contacted customer service after checking in and checking back out within 20 - 30 mins on Sun, Dec 28, 2025. The customer service rep spoke to the front desk person, who refused to tell me her name. The customer rep called to help her cancel my reservation. The rep told me I would be getting a call from the general manager since she opened a complaint on my behalf. I told her I would not expect a call since two of the young females are unprofessional and as my husband has said it begins with leadership. So now you have enough info to call me if you really care.
- MHMarva HoustonDec 22, 20255.0Love the staff Been here over a month. Made a bad situation bearable.
- MSMike SherryDec 16, 20255.0Alex, who worked up front was extended helpful and knowledgeable and funny as well. Her smile is a great start to your stay here. Breakfast was very good and the area was so clean. Every staff member we interacted with was kind and helpful. Will stay every time we come back here. There is so noticeable wear and tear in the hallways from guests probably running into the walls but other than that it’s very clean and up to date.
- CCChrisDec 3, 20255.0Great team at Home2.. Thank you for having us.
- JWJessica WilliamsNov 28, 20252.0The hotel is in a great area close to a lot of amenities and restaurants. The beds were comfortable. The staff were friendly and helpful. The rooms; however, were less than. In the hallway on floor 3 you can clearly see that one door did not seal properly and you could see into the room. In our room, there was something pink splattered on the wall, there were multiple (more than 10) gauge marks in the ceiling, one of the kitchen knive’s tip had clearly been burned (possibly what the gauge marks are from), the sconces that are usually next to the beds were completely missing with the holes present where they once were, the phone did not work, an outlet next to the bed sparked when I attempted to use it, the bathroom door did not close all the way, and the drain plug was completely missing from the bathroom sink making the chances of losing something down the drain greater if dropped. The rooms need to be updated and maintained to a higher standard. I have stayed at many Home2 Suites and Hilton chain hotels. This is one of the least maintained. I would not stay here again for this reason.
Frequently Asked Questions About Home2 Suites by Hilton Memphis - Southaven, MS
What types of suites does Home2 Suites by Hilton Memphis - Southaven offer?
They offer flexible studio and one-bedroom suites, each with a full kitchen including dishwasher, microwave, and refrigerator, along with complimentary WiFi and an Mp3 alarm clock radio.
Is breakfast included during a stay at the hotel?
Yes, a complimentary Inspired Table breakfast buffet with hot and cold favorites is available each morning.
Does Home2 Suites by Hilton Memphis - Southaven allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
What are the check-in and check-out times?
Check-in time is 3:00 PM, and check-out time is 12:00 PM.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, elevators, pools, and is mobility accessible overall.
Are there fitness and recreational facilities available on-site?
Yes, the hotel features a free fitness center with elliptical machines, free weights, and a treadmill. It also has an indoor saline pool.
What amenities can guests find in the business center?
The hotel offers a free 24-hour business center with printing capabilities through PrinterOn and has one meeting room available for conferences or events.
What pet supplies store is located near the hotel?
Petco, a pet store and aquatic pet store, is located nearby for pet supplies and needs during your stay.
Where can guests find entertainment for children near the hotel?
Urban Air Trampoline and Adventure Park is a nearby amusement and trampoline park offering fun family activities for kids and adults.
Are there shopping options within close proximity to the hotel?
Yes, guests can visit South Lake Centre shopping center and stores like Burlington, Old Navy, and Walmart Vision & Glasses near the hotel for clothing, retail, and other shopping needs.