Business Details
About
Extended Stay Hotel
At the Homewood Suites by Hilton Jackson-Ridgeland hotel, you will find separate living and bedroom areas that are the only one of their kind in the North Jackson, Mississippi area. This beautiful Homewood Suites hotel located in Ridgeland, Mississippi is perfect for business and leisure travelers alike. At this Homewood Suites in beautiful Ridgeland, Mississippi, we offer our guests a Suite Start hot breakfast each morning and a Welcome Home reception Monday through Thursday which includes, an entree, a vegetable and a salad, along with beer, wine and soft drinks. Each Homewood hotel suite in North Jackson, MS has a fully-equipped kitchen, with all the utensils, interior corridor, complimentary high-speed internet, 24-hour Suite Shop, grocery shopping service, work-out facility, outdoor pool and a 100% Satisfaction Guarantee. Make Yourself At Home!
Location
Homewood Suites by Hilton Jackson-Ridgeland
853 Centre Street, Ridgeland, MS
39157, United States
Hours
Reviews
3.5
578 reviews
5 stars
236
4 stars
111
3 stars
69
2 stars
43
1 star
119
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and reports of mold and pests.
Customer Service
Customer service was frequently criticized, with reports of unprofessional staff, unresponsive management, and poor handling of reservations and complaints.
Breakfast Quality
The breakfast offerings received mixed reviews, with some praising the quality while others described it as subpar or lacking variety.
Room Maintenance
Many guests reported maintenance issues, such as malfunctioning appliances, poor room conditions, and inadequate housekeeping.
Positive Staff Interactions
Despite the negative feedback, some guests noted friendly and helpful staff members who provided good service during their stay.
- CECatiecha Eskridge5 days ago5.0Great experience
- KKkatNov 17, 20252.0My stay at the Homewood Suites in Jackson–Ridgeland was unfortunately not great. The lobby and general common areas seemed fine at first glance, but once I got to my room, the issues were impossible to ignore. My window looked out directly onto the roof, which was covered in trash and broken pieces — not exactly the kind of “view” you expect at a Hilton property. Inside the room, everything felt oddly put together: outlets and towel bars were placed unusually high on the walls, the closet door wasn’t level and wouldn’t close, and the ceiling fan had loose parts. The bathroom and vanity area had even more problems. The original shower soap holder had clearly been removed and reattached somewhere else, leaving the old holes openly exposed. The soap dispensers were also off the wall, showing empty screw holes. The towel bar near the sink was badly attached to the cabinet. Maintenance and cleanliness were also lacking. The bathroom vent and AC vent were full of dust, there was paint sloppily smeared on outlets and switches, and the doors themselves were cracking with dust buildup around them. Overall, the room felt unfinished, poorly maintained, and not up to any standards. It’s a total “Monet” — looks okay from far away, but the closer you look, the worse it gets. I hope they invest in some serious maintenance and cleaning, because the property itself has potential, but as it stands, I wouldn’t stay here again.
- ARApril RossNov 4, 20255.0Love staying here. Great place
- ALAndy LindSep 21, 20255.0A great stay. Very good customer service.
- JHJuan HunterJun 23, 20255.0We’ve been staying here for a week to be close to my husband’s job site, and it’s honestly been a fantastic experience. The room is clean and feels newly renovated, the staff is incredibly friendly, and the breakfast is consistently delicious. The hotel is tucked quietly behind a couple of other extended stays, giving it a sense of privacy and peace with hardly any road noise. There are plenty of great food options just minutes away, which has been super convenient. Don’t let the negative reviews fool you, some people complain about things that are completely outside of the staff’s control. We’ve had nothing but a great stay and will definitely be back again in the future.
Frequently Asked Questions About Homewood Suites by Hilton Jackson-Ridgeland
What are the check-in and check-out times at Homewood Suites by Hilton Jackson-Ridgeland?
Check-in is at 3:00 PM and check-out is at 11:00 AM at Homewood Suites by Hilton Jackson-Ridgeland.
Is breakfast included during the stay at this hotel?
Yes, a free breakfast is available for guests at Homewood Suites by Hilton Jackson-Ridgeland.
Does Homewood Suites by Hilton Jackson-Ridgeland allow pets?
Yes, pets including cats and dogs are welcome at this hotel.
Is there free Wi-Fi available for guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are there any fitness or recreational facilities for guests at the hotel?
Yes, there is a fitness center available for free and an outdoor pool on the premises.
Does the hotel offer 24-hour front desk service?
Yes, the front desk is available 24 hours a day at Homewood Suites by Hilton Jackson-Ridgeland.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel offers accessibility features including accessible parking, an elevator, and mobility accessible facilities.
What nearby restaurants can guests visit when staying at Homewood Suites?
Guests can enjoy nearby dining options such as Shapley's Restaurant, a steakhouse and American restaurant, and MM Shapley's Restaurant, which serves seafood and steakhouse cuisine.
Are there any nearby fitness or wellness centers near the hotel?
Yes, Mettle Sports is located nearby offering fitness training and community services, which guests might find convenient for workouts aside from the hotel's facilities.
What other hotels are located near Homewood Suites by Hilton Jackson-Ridgeland?
Nearby hotels include Residence Inn by Marriott Jackson Ridgeland and Extended Stay America, providing alternative accommodation options in the area.