Business Details
About
HotelExtended Stay Hotel
Make Home2 Suites by Hilton Jackson/Ridgeland, MS, your second home on the road. Ideally located off of I-55, just north of Jackson, this all-suite Ridgeland hotel is only minutes from the Renaissance at Colony Park shopping mall and offers easy access to local attractions, sporting activities, museums and natural beauty spots.
Feel free to create your own space in a flexible studio or one-bedroom suite at this Ridgeway hotel. The Working Wall - that’s the kitchen, work area and storage - features movable furniture. Pick up items at the Home2 MKT(r) and prepare your favorite meal in the full kitchen, equipped with a dishwasher, microwave and refrigerator. We also offer a grocery shopping and delivery service for your convenience. Stay connected with complimentary WiFi and enjoy complimentary printing through PrinterOn(r) to the 24-hour business services area in the Oasis. Kick back and watch a movie on the LCD TV or listen to your own music with the iHome docking station.
Join us at our Inspired Table(tm) for free breakfast each morning, featuring a range of morning favorites including our signature hot breakfast sandwich. Multitask at Spin2Cycle, our combined laundry/fitness facility, where you can run a load of washing while you keep fit on the treadmill. Meet friends old and new to enjoy a barbecue in our outdoor area, which features a cozy fire pit and walking paths, work out in the free 24-hour fitness center or refresh with a swim in the outdoor saline pool.
Location
Home2 Suites by Hilton Jackson/Ridgeland, MS
526 Evergreen Street, Ridgeland, MS
39157, United States
Hours
Reviews
3.9
702 reviews
5 stars
352
4 stars
140
3 stars
75
2 stars
47
1 star
88
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and bugs.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported unprofessional behavior and lack of responsiveness.
Room Quality
Many guests experienced issues with room maintenance, including broken appliances, unpleasant odors, and inadequate cleaning.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality.
Management Response
Several customers expressed dissatisfaction with management's handling of complaints, particularly regarding theft and cleanliness issues.
- CMCHELWANA MANGUMNov 11, 20255.0Excellent
- JSJB StoneNov 6, 20255.0Excellent
- SASean AOct 30, 20254.0Clean rooms. Quiet and safe area. The service is good. The actual location is tucked away and not ideally located. If you are staying here be prepared to have things delivered or drive for anything you need. There isn’t really anything within walking distance.
- SSSam SchlesingerOct 8, 20254.0We stayed here for a week while conducting business in the Jackson area. The rooms were just OK and some elements were rickity. The staff were all super attentive and welcoming. The breakfast lacked variety but was tended to very well by Sandre who added her own flair and mixed it up a bit. All in all it was a pleasant stay and probably consider it in the future if priced better than the others in the area.
- JHJamie HansenSep 30, 20251.0On 9/25, I returned to my room after housekeeping service had been provided and discovered that several of my personal skincare products, valued at approximately $200, were missing. These items had been stored in a zipped bag in the bathroom. I had used the products that same morning, so I am certain they went missing after housekeeping serviced the room. I immediately reported the theft to the night clerk, who informed me they would leave a message for the manager. The following morning, I went down personally to speak with the manager, only to learn he had not been made aware of the incident. Unfortunately, when I explained the situation, he appeared unbothered, and I was given no assurance that it would be investigated. Despite my request, I never received a follow-up call or any further communication from management regarding this theft. This experience has been extremely disappointing and upsetting. Not only were my belongings stolen, but the lack of urgency and accountability from hotel management has left me feeling disregarded and unsafe.
Frequently Asked Questions About Home2 Suites by Hilton Jackson/Ridgeland, MS
Is Home2 Suites by Hilton Jackson/Ridgeland pet-friendly?
Yes, pets including dogs and cats are welcome at the hotel.
What time can I check in and check out at Home2 Suites by Hilton Jackson/Ridgeland?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available at Home2 Suites by Hilton Jackson/Ridgeland?
Yes, free self-parking is available for guests.
Does the hotel offer free breakfast?
Yes, free breakfast is available each morning featuring a range of morning favorites including a signature hot breakfast sandwich.
Does Home2 Suites by Hilton Jackson/Ridgeland have fitness facilities?
Yes, there is a free 24-hour fitness center and a combined laundry/fitness facility called Spin2Cycle.
Are the hotel rooms equipped with internet access?
Yes, complimentary WiFi is available in public areas along with a public internet terminal.
What accessibility features does Home2 Suites by Hilton Jackson/Ridgeland offer?
The hotel provides accessible parking and elevators, and is mobility accessible.
Are there any nearby shopping options close to the hotel?
Yes, the Renaissance at Colony Park shopping mall is nearby, plus stores like TALBOTS and American Eagle.
What nearby dining options can guests explore near Home2 Suites by Hilton Jackson/Ridgeland?
Guests can enjoy nearby restaurants such as Red Samurai Express, P.F. Chang's, Mojito's Cantina & Grill, Subway, and Olde Town Station Deli.
Are there any attractions or parks near the hotel that guests can visit?
Yes, Riverview Ridge and Ridgeland Wildflower Field offer natural beauty spots for guests to explore nearby.