Business Details
About
Hotel
Located off US-78, we're within a 25-minute drive of Graceland, Snowden Grove, Memphis International Airport, and the Landers Center. Downtown Memphis attractions, the Stax Museum of American Soul Music, and Cooper-Young Historic District are within 20 miles. Perks include a restaurant, room service, and an indoor pool.
Location
Hilton Garden Inn Olive Branch
7890 Craft-Goodman Frontage Rd., Olive Branch, MS
38654, United States
Hours
Reviews
4.3
495 reviews
5 stars
333
4 stars
75
3 stars
27
2 stars
23
1 star
37
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including dirty bathrooms, unclean sheets, and musty odors.
Staff Service
While some guests praised the friendly and helpful staff, others reported poor service and unresponsive front desk staff.
Breakfast Quality
Guests noted that breakfast is not complimentary and some found it overpriced, though others enjoyed the food.
Room Maintenance
Several reviews mentioned maintenance issues such as broken fixtures, clogged toilets, and inadequate room cleaning.
Location
The hotel is well-located near restaurants and shopping, which received positive feedback from guests.
- KSKevin SeatonNov 13, 20252.0Overall, not completely a bad stay, but things need improvement. The front desk employees were polite, however when checking in, the employee said my room number out loud in front of others not in my group. The hotel smelled like cleaning solution, however things were missed. My shower was extremely dirty, and a used plastic bag was hanging in the shower along with hair throughout. I mentioned this to the front desk who said housekeeping would take care of it. I returned that night for the shower to be clean, but the bag was still hanging in the shower from the previous guest. I advised the front desk again and the cycle repeated. I eventually just threw the bag out and wiped the shower down myself. The room was comfortable, but if you’re facing the highway, you’ll hear truck traffic all night long. It appears that there are lots of small issues here from mold in the rooms/bathrooms to restaurant grill fan not working causing smoke to pour out into the bar/lobby area. Again, not the best worst stay I’ve had, but definately one that makes me not stay here again when I’m in the area.
- PSPeter StanelandNov 5, 20255.0I checked in using Hilton Honors app and requested the electronic key for the room. The electronic key works very well.
- LNlee newmanOct 26, 20254.0Great option for east Memphis soccer tournaments. Clean facilities. Smiling faces. No smart functions for Netflix on TVs if that matters to you. Open HDMI ports are available. Breakfast available at additional cost.
- JMJoseph MartinOct 22, 20255.0Deonca took great care of us from the moment we walked in the door to when we left 4 days later. I enjoyed the pool. I appreciated the Bible in the room. The breakfast was great. Thank you from this road warrior 😎
- CSCari SteffelOct 14, 20255.0Came here to stand for about 10 minutes and chatted with the desk clerk about TMNT. What they don't know is that I'm a ghost inhabiting the walls now. The sitting area is pleasant and offers plenty of sunshine during the day and scary haunted windows at night. The rooms have lots of furniture that I like to rearrange into hexagonal patterns. This aligns the Zen mastery of the space/time continuum in order for me to travel between rooms. The towels are fluffy yet dance with excitement like a partner well-accomplished in the art of ballet. Also good for using as a blanket in the tub when it's naptime. The beds are made of heaven's feathers and provide a sleep so well-rested, you'll awaken thinking you've arrived to Elysium, but not like that Matt Damon movie. Breakfast brings an assortment of noms. Eggs. Bacon. Baked beans. Hashed browns. If you ask Patricia, she'll bring you the big breakfast. 13/10, would haunt for 5 times the number strings of pi.
Frequently Asked Questions About Hilton Garden Inn Olive Branch
What are the check-in and check-out times at Hilton Garden Inn Olive Branch?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is Hilton Garden Inn Olive Branch pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does Hilton Garden Inn Olive Branch provide a fitness center?
Yes, the hotel offers a fitness center available for free to guests.
Are there any pools available at Hilton Garden Inn Olive Branch?
Yes, the hotel has an indoor pool.
What kind of parking options does Hilton Garden Inn Olive Branch offer?
Self-parking is available at the hotel.
Is breakfast available at Hilton Garden Inn Olive Branch?
Yes, breakfast is available for guests at the hotel.
Are there facilities for business travelers at Hilton Garden Inn Olive Branch?
Yes, the hotel has a business center and four meeting rooms.
Are there any well-known nearby attractions guests at Hilton Garden Inn Olive Branch can visit?
Guests can visit Graceland and the Stax Museum of American Soul Music, both within 20 miles, as well as Snowden Grove and Downtown Memphis attractions.
What nearby restaurants can guests try around Hilton Garden Inn Olive Branch?
Nearby dining options include O'Charley's, Chili's Grill & Bar, It's Just Wings, and Subway, offering a variety of American and other cuisines.
Are there nearby services such as gas stations or shopping centers close to Hilton Garden Inn Olive Branch?
Yes, guests can find Walmart Olive Branch for shopping and Walmart Fuel Station for gas nearby.