Business Details
About
Hotel
At the Hilton Garden Inn Jackson/Madison hotel in Mississippi, you'll find everything you need including complimentary high-speed Internet access and remote printing provided by PrinterOn, in all guestrooms. The Hilton Garden Inn Madison hotel is certain to please the busy executive or leisure traveler. The hotel features were designed with you in mind.
Location
Hilton Garden Inn Jackson/Madison
320 New Mannsdale Road, Madison, MS
39110, United States
Hours
Reviews
4.4
694 reviews
5 stars
444
4 stars
160
3 stars
52
2 stars
21
1 star
17
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms, several reviews highlighted issues such as dirty bathrooms, mold, and unpleasant odors.
Staff Service
The staff received numerous compliments for their friendliness, helpfulness, and exceptional service, particularly mentioning individuals like Sara and Jacoby.
Room Condition
Several guests noted that the rooms were outdated and in need of renovation, with issues like broken fixtures and uncomfortable beds.
Location
The hotel is conveniently located near restaurants and shopping, which was appreciated by many guests.
Breakfast Quality
Guests had mixed feelings about the breakfast, with some praising it while others felt it should be complimentary and criticized the quality.
- KCKarla Coles1 day ago5.0This is a nice spot. Hospitality is ll
- JDJim D.5 days ago5.0Absolutely flawless!
- TFTheresa FoxOct 26, 20255.0A great stay, room was comfortable and well appointed, and the location worked out well for my purposes. Convenient to many amenities. Staff was friendly and helpful, and they did a good job handling our early checkout. Highly recommended!
- ASAlicia StrevelSep 30, 20252.0This hotel needs a renovation! Very pretty from the outside but boy when you walk in - yuck! Air conditioner didn’t cool below 70. Carpet & bathroom tile were filthy! The room smelled terrible - used almost my entire can of Lysol to survive. My refrigerator was dirty. Avoid Jackson/Madison & choose Flowood or Ridgeland! If you have to stay in middle MS.
- COCarolyn O'NeillAug 25, 20255.0I had a wonderful experience at this hotel. I was chatting with the front office manager Sara and mentioned that i had just worked the night shift. She was so kind and even called up to my room later to ask if i wanted a late check out so I could sleep longer. Thank you Sara for such a positive experience in a new town!!
Frequently Asked Questions About Hilton Garden Inn Jackson/Madison
What are the check-in and check-out times at Hilton Garden Inn Jackson/Madison?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free Wi-Fi available at the Hilton Garden Inn Jackson/Madison?
Yes, complimentary high-speed internet access is available in all guestrooms and public areas.
Are pets allowed at the Hilton Garden Inn Jackson/Madison?
Yes, pets including cats and dogs are welcome at the hotel.
Does the hotel offer accessible facilities for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, and is mobility accessible.
Is breakfast available at Hilton Garden Inn Jackson/Madison?
Yes, breakfast is available to guests during their stay.
What dining options are available on-site at Hilton Garden Inn Jackson/Madison?
The hotel features one restaurant serving various meals with options including vegetarian and vegan meals.
Is there a fitness center at the Hilton Garden Inn Jackson/Madison?
Yes, a fitness center is available for guests to use free of charge.
What services does the hotel offer for business travelers?
The hotel offers a business center and one meeting room for conferences and events.
What nearby restaurants can I visit while staying at Hilton Garden Inn Jackson/Madison?
Nearby dining options include Little Tokyo Madison MS for Japanese cuisine, Bonefish Grill for seafood, Schlotzsky's for sandwiches, KFC for fast food chicken, Wendy's, and Subway.
What nearby places of interest can guests visit around Hilton Garden Inn Jackson/Madison?
Guests can visit St Joseph Softball Field for outdoor activities or attend services at Wilson Grove Church and Grace Chapel Presbyterian Church, located nearby.
Are there convenient facilities for shopping near the Hilton Garden Inn Jackson/Madison?
Yes, there is a convenience store within the hotel property, and nearby you can find Circle K and Kangaroo Store for snacks and essentials.