Business Details
About
HotelHilton
At the Hilton Garden Inn Jackson/Madison hotel in Mississippi, you'll find everything you need including complimentary high-speed Internet access and remote printing provided by PrinterOn, in all guestrooms. The Hilton Garden Inn Madison hotel is certain to please the busy executive or leisure traveler. The hotel features were designed with you in mind.
Location
Hilton Garden Inn Jackson/Madison
320 New Mannsdale Road, Madison, MS
39110, United States
Hours
Reviews
4.4
698 reviews
5 stars
448
4 stars
160
3 stars
52
2 stars
21
1 star
17
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive staff, highlighting exceptional service from individuals like Sara and Jacoby.
Cleanliness Issues
Several reviews noted cleanliness problems, including dirty rooms, mold, and unpleasant odors, which detracted from the overall experience.
Amenities and Condition
Guests expressed disappointment with the condition of the hotel and its amenities, mentioning outdated decor, broken facilities, and the need for renovations.
Breakfast Experience
While some guests enjoyed the breakfast offerings, others were frustrated by the lack of complimentary breakfast and unexpected charges.
Location Convenience
The hotel’s location was frequently mentioned as a positive aspect, being close to restaurants and shopping.
- VTVanilla ThundaDec 15, 20255.0The service and amenities here were excellent. The service was incredible. The breakfast was top notch and everyone here was very friendly and helpful. Best HGI we have stayed at and we travel alot and are diamond members.
- SBStephen BriggsNov 25, 20255.0Leaving this for Mary (Evelyn?) who was working the front desk this evening. We had a surprise tornado warning (sirens and all) at 2AM, and she was cool, calm, informative, and had everything under control for all the families that came to the lobby.
- KCKarla ColesNov 23, 20255.0This is a nice spot. Hospitality is ll
- JDJim D.Nov 19, 20255.0Absolutely flawless!
- TFTheresa FoxOct 26, 20255.0A great stay, room was comfortable and well appointed, and the location worked out well for my purposes. Convenient to many amenities. Staff was friendly and helpful, and they did a good job handling our early checkout. Highly recommended!
Frequently Asked Questions About Hilton Garden Inn Jackson/Madison
What are the check-in and check-out times at Hilton Garden Inn Jackson/Madison?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free Wi-Fi available at the Hilton Garden Inn Jackson/Madison?
Yes, complimentary high-speed internet access is available in all guestrooms and public areas.
Are pets allowed at the Hilton Garden Inn Jackson/Madison?
Yes, pets including cats and dogs are welcome at the hotel.
Does the hotel offer accessible facilities for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, and is mobility accessible.
Is breakfast available at Hilton Garden Inn Jackson/Madison?
Yes, breakfast is available to guests during their stay.
What dining options are available on-site at Hilton Garden Inn Jackson/Madison?
The hotel features one restaurant serving various meals with options including vegetarian and vegan meals.
Is there a fitness center at the Hilton Garden Inn Jackson/Madison?
Yes, a fitness center is available for guests to use free of charge.
What services does the hotel offer for business travelers?
The hotel offers a business center and one meeting room for conferences and events.
What nearby restaurants can I visit while staying at Hilton Garden Inn Jackson/Madison?
Nearby dining options include Little Tokyo Madison MS for Japanese cuisine, Bonefish Grill for seafood, Schlotzsky's for sandwiches, KFC for fast food chicken, Wendy's, and Subway.
What nearby places of interest can guests visit around Hilton Garden Inn Jackson/Madison?
Guests can visit St Joseph Softball Field for outdoor activities or attend services at Wilson Grove Church and Grace Chapel Presbyterian Church, located nearby.
Are there convenient facilities for shopping near the Hilton Garden Inn Jackson/Madison?
Yes, there is a convenience store within the hotel property, and nearby you can find Circle K and Kangaroo Store for snacks and essentials.