Business Details
About
HotelHilton
Experience true Southern Hospitality at Hilton Jackson. Mississippi's only full-service Hilton hotel. Located at the corridor Interstate 55 and Interstate 20 on County Line Road - just 13 miles from the Jackson-Evers International Airport.
Everything you desire is here at Hilton Jackson, three on-site restaurants, seventeen meeting rooms, and an award-winning staff dedicated to exceptional customer service.
Attractions near the Hilton Jackson MS Hotel:
-Renaissance Shopping Center
-Northpark Mall
-TopGolf
-Highland Village Shopping Center
-Dogwood Festival Mall and Promenade
-Mississippi Sports Hall of Fame
-Ross Barnett Reservoir
-Mississippi Children's Museum
-Mississippi Agricultural Museum
-Lefleur's Bluff State Park
-Mississippi Civil Rights Museum
-Mississippi Museum of Muslim Culture
-Mississippi Museum of Natural Science
-Mississippi Trade Mart
-Russell C. Davis Planetarium
-Mississippi Museum of At
-Thalia Mara Hall
-Jackson Zoological Park
-Mississippi Craft Center
-Natchez Trace Parkway and Trails
-Patrick Farms Golf Course
-Whisper Lakes Golf Course
Features of our Hotel in Jackson include:
-17 meeting rooms with over 30,000 square feet of meeting and banquet space
-Full service in-house audio/visual
-276 luxurious hotel guest rooms including 11 spectacular suites
-Complimentary self parking with 24 hour security
-Sundries shop
-Complimentary high-speed internet access
-Three on-site restaurants
-Award winning Drago's Seafood Restaurant
-Fitzgerald's Lobby Bar featuring handcrafted cocktails, burgers, wings, and sports bar vibes
-Wellington's, specializing in legendary southern buffets for breakfast and lunch including the famous Sunday Brunch
-Courtyard pool
-24 hour on-site fitness center
-Centrally located within minutes of the business, entertainment, and shopping districts of Jackson, Madison, and Ridgeland
Location
Hours
Reviews
3.9
1,854 reviews
5 stars
877
4 stars
418
3 stars
221
2 stars
142
1 star
196
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions, including dirty rooms, stained carpets, and unclean bathrooms.
Staff Performance
While some guests praised the staff for their friendliness and helpfulness, many others reported poor customer service and unprofessional behavior.
Outdated Facilities
A significant number of reviews noted that the hotel is in dire need of renovation, with outdated furniture, broken amenities, and general wear and tear.
Food Quality
The food received mixed reviews, with some guests enjoying the meals while others found them overpriced and lacking variety.
Location and Accessibility
The hotel’s location was generally appreciated, but issues with parking and accessibility were mentioned, particularly regarding the elevators.
- CBCatherine BrooksDec 16, 20255.0We was in a 10 star hotel ❤️!! They cooked and served food. They food was superb and the desserts incredibly good 👍
- JWJason WhitworthDec 7, 20253.0Once elegant, now very aged. In great need of renovation to update the look and feel. The bathrooms are large is the best complement I can give
- LBLinda BlairDec 5, 20255.0Room was very clean. The front desk was polite and helpful with restaurants close by.
- KJKent JeffersNov 20, 20254.0Elegant place to eat and relax do alittle shopping
- AKAlandrius KeyNov 18, 20251.0Water was dirty, key barely worked you had to payday with it to get inside the room. Front desk lady was very nice and patient. Staff all around was good.
Frequently Asked Questions About Hilton Jackson
What are the check-in and check-out times at Hilton Jackson?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is Hilton Jackson a pet-friendly hotel?
Yes, both cats and dogs are allowed at Hilton Jackson.
Does Hilton Jackson offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout the hotel including public areas and a public internet terminal.
Are there dining options available at Hilton Jackson?
Yes, Hilton Jackson features three on-site restaurants including Wellington's, Fitzgerald's bar and lounge, and an award-winning seafood restaurant called Drago's.
Is parking available for guests at Hilton Jackson?
Yes, complimentary self-parking is available with 24-hour security.
What accessibility features does Hilton Jackson provide?
The hotel offers accessible parking, elevators, and pool access to accommodate guests with mobility needs.
What fitness facilities are available at Hilton Jackson?
Hilton Jackson has a 24-hour fitness center equipped with elliptical machines, treadmills, and weight machines available for free.
Can I rent a car near Hilton Jackson?
Yes, car rental services like Avis Car Rental and Budget Car Rental are located nearby for your convenience.
Are there any nearby restaurants near Hilton Jackson worth visiting?
Nearby dining options include Wellington's at Hilton Jackson, Fitzgerald's bar, and Logan's Roadhouse, all great for breakfast, brunch, or dinner.
What entertainment or shopping options are close to Hilton Jackson?
Guests can visit Renaissance Shopping Center, Northpark Mall, TopGolf, or the Jackson Zoological Park, all located near Hilton Jackson for leisure and shopping.