Business Details
About
Hotel
Our hotel is located off I-55 in Jackson, Mississippi. We're across the street from the Mississippi State Fairgrounds. Our hotel offers free WiFi, free breakfast, a large outdoor pool, fitness room, business center, meeting space (largest room is 300 sq. ft) and a 24-hour Suite Shop for purchasing snacks on-site. Plus, free parking.
Location
Hampton Inn & Suites Jackson Downtown-Coliseum
320 Greymont Avenue, Jackson, MS
39202, United States
Hours
Reviews
3.7
789 reviews
5 stars
318
4 stars
192
3 stars
100
2 stars
64
1 star
115
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals who went above and beyond to assist guests.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained carpets, and unclean bathrooms.
Room Maintenance
Guests reported various maintenance issues such as broken appliances, malfunctioning air conditioning, and outdated furnishings.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying it while others complained about poor quality and limited options.
Location Concerns
Several customers noted that the hotel is not well-located, with limited nearby dining options and a general sense of safety concerns in the area.
- MLMelanie Landry2 days ago5.0Demarco was an amazing host! Had a very pleasant stay!
- DHDonald Hill2 days ago5.0I booked a stay near my work site. Unlike my work site, this Hampton was clean, safe and had friendly staff.
- CDCheryl DerrickNov 16, 20255.0We stayed here for a cheer comp.. The rooms were comfortable and plenty of room.. The staff were friendly and helpful.. I really want to give Demarco a big shoutout!!! He was polite and went out of his way to help me and my granddaughter… Thank you Demarco for everything… He is definitely an an amazing employee!!!
- DLDanny LaguerNov 14, 20251.0Keep driving. I never do these things, but this place was nasty. I might as well should’ve stayed at a roach motel. I payed $200 for 1 night for roaches everywhere, mold in the shower, and a musty smell everywhere. Just keep driving and stay somewhere else.
- SHShenika HarrisSep 9, 20252.0Front desk clerks, chiefs kiss, the older lady thats sets up the breakfast is very nice and consistent but the cleaning crew, the housekeepers are trash and they are liars. My family and I were there for 2 weeks and not once did they come and clean the room. The most they did was bring 3 towels and a roll of tissue in the room and sat it in the kitchen. My family and I did everything thing else, we even took trash to the dumpster and bought our own cleaning mops broom etc to keep the room clean. I requested twice for the room to just be clean and they didn’t come till the day before my departure. But lied and made it seem like they came, we was harassing them and we asking them to do the unthinkable when we barely even seen housekeeping.
Frequently Asked Questions About Hampton Inn & Suites Jackson Downtown-Coliseum
What are the check-in and check-out times at Hampton Inn & Suites Jackson Downtown-Coliseum?
Check-in is available from 3:00 PM and check-out is at 12:00 PM.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Hampton Inn & Suites Jackson Downtown-Coliseum?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included with a stay at this hotel?
Yes, a free buffet breakfast is available to guests.
What accessibility features does the hotel offer?
The hotel offers accessible parking, elevators, and an accessible pool to accommodate guests with mobility needs.
Are there fitness facilities available for guests?
Yes, there is a free fitness center equipped with a treadmill, elliptical machine, and free weights.
Is parking available at the hotel?
Yes, self parking is available for free to guests.
What nearby hotels are close to Hampton Inn & Suites Jackson Downtown-Coliseum?
Nearby hotels include Holiday Inn Express & Suites Jackson Downtown - Coliseum, Jackson Hotel and Suites, Regency Hotel & Conference Center, and OYO Hotel Jackson Fairgrounds I-55, giving guests multiple accommodation options in the area.
Are there dining options near the hotel?
Yes, nearby dining options include Subway, Waffle House, Whataburger, Arby’s, and Blimpie, offering various fast food and restaurant choices for guests.
What nearby venues or event spaces can guests visit around the hotel?
Guests can visit the Mississippi Trade Mart and Mississippi State Fairgrounds, which are close by and offer various events and exhibitions.