Business Details
About
HotelHampton Inn
In Brookhaven, Mississippi, the only award winning hotel is the Hampton Inn. Located at Exit 40 (Brookway Blvd.) off I-55. Only two miles from downtown Brookhaven, this Hampton Inn is a three story hotel with interior corridors.
Location
Hours
Reviews
3.8
427 reviews
5 stars
193
4 stars
98
3 stars
41
2 stars
38
1 star
57
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty bathrooms, unclean linens, and hair found in rooms.
Customer Service
While some guests praised the friendly staff, many reported poor customer service experiences, including rude interactions and unhelpful responses to complaints.
Maintenance Problems
Guests frequently mentioned maintenance issues such as broken air conditioning, malfunctioning toilets, and outdated facilities.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking compared to other hotels in the chain.
Safety Concerns
Several reviews raised concerns about safety, including vehicle vandalism in the parking lot and uncomfortable interactions with staff.
- JGJacqueline GriffinDec 20, 20255.0Great customer service and comfy beds.
- TJTonya JohnsonNov 28, 20252.0I have family in the area, and there are very few hotels available so I usually end up here. It used to be a nicer hotel but now it is poor in service and quality. The last three times I've stayed, it's been a broken toilet, a light out in the room, and a loud knocking A/C, heating unit. All I got was "sorry, we're booked." I'm done with this place. I would rather drive another hour and stay at a Marriott property than stay here going forward.
- PCPeter ClayNov 28, 20255.0Good experience needs updating the Holiday Inn Express across the Highway is killing ya"ll Brighter more airy and open....
- ASAdam SturgisNov 23, 20254.0I have stayed in Brookhaven Mississippi dozens of times and have never understood why the hotels in this area are so expensive compared to hotels in other areas. The two best hotels in Brookhaven are the Hampton Inn and the Holiday Inn Express directly across the street. They are comparable, but the Holiday Inn has recently been renovated. The Hampton Inn needs renovation. When you use the Hilton app or website to book your room, it shows photographs of renovated rooms. This is not accurate. IMO those photographs should not be posted until the renovations are being completed which according to staff will be this coming year. The staff here is friendly and helpful and the rooms are quiet.
- MPMary PerezOct 17, 20251.0Racist hotel and no respect for veterans I won't stop until the person who denied my wife a room based on her color which was abundantly obvious is held accountable. People don't know who they pick battles with but they are about to find out that you don't mess with veterans. People who fought for all of us to be here safe no matter what the color is . And to deny her the use of her Hilton rewards but let the lady that was not black use hers. Inexcusable. I am and always have been a believer in love and treat people how you want to be treated but to be treated like your nothing because you can is disgraceful. I was born and bread in Mississippi and to still after moving away for 20 years and it's the same racism is mind boggling. Hate is ungodly and whether you believe in god or not he believes in you and doesn't like hate and those who hate will never see the Gates...
Frequently Asked Questions About Hampton Inn Brookhaven
What are the check-in and check-out times at Hampton Inn Brookhaven?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with a stay at Hampton Inn Brookhaven?
Yes, a complimentary buffet breakfast is available for guests.
Does Hampton Inn Brookhaven offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Is the hotel pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
What accessibility features are available at Hampton Inn Brookhaven?
The hotel offers accessible parking, an accessible elevator, an accessible pool, and is mobility accessible.
Are there fitness facilities at the hotel?
Yes, there is a free fitness center available, including equipment like elliptical machines, free weights, and treadmills.
Is parking available at Hampton Inn Brookhaven?
Yes, free self-parking is available for guests.
Are pets allowed at Hampton Inn Brookhaven?
Yes, the hotel welcomes pets, including cats and dogs.
What nearby dining options are available around Hampton Inn Brookhaven?
Nearby dining includes Cracker Barrel Old Country Store for southern and American cuisine, Broma's Deli for American delicatessen fare, and Bowie Barbecue for southern-style barbecue.
What nearby hotels or accommodations are close to Hampton Inn Brookhaven?
Nearby hotels include Hampton by Hilton, Holiday Inn Express & Suites Brookhaven, Motel 6 Brookhaven-MS, Days Inn, Americas Best Value Inn, and Comfort Inn Brookhaven.