Business Details
About
Hotel
Within sweeping archways, fresco and gold leaf detailing, mosaics and glass windows, you’ll find the St. Louis Union Station Hotel, Curio Collection by Hilton. Our AAA Four Diamond Hotel provides a truly elegant experience in the heart of a bustling metropolitan area. Transport yourself to a time when travel was an art and the fine details were important.
Every guest room boasts timeless décor, a work area, 37-inch TV and spacious bathroom. Opt for a suite with a courtyard view, concierge lounge access and added amenities. Several of our suites offer exclusive access on the historical side of the building and are individually railroad themed.
Dining is a unique experience at our Union Station hotel with offerings ranging from upscale American cuisine to a quick sandwich or pastry. Savor delicious breakfast, lunch and dinner at the Station Grille with lovely fountain views. Stop by the Grand Hall Market for your morning Starbucks coffee and grab a local treat or souvenir.
After a busy day in St. Louis, unwind with one of our many hotel amenities. Workout in the fitness center, swim some laps in the outdoor seasonal pool and revel in The Grand Hall Experience 3D Light Show. Plan your next St. Louis event in our 100,000 sq. ft. of flexible space for up to 2,000 people. Our unique venue, on-site event staff and catering options make your wedding day as perfect as possible.
Location
St. Louis Union Station Hotel, Curio Collection by Hilton
1820 Market St., St Louis, MO
63103, United States
Hours
Reviews
4.3
9,275 reviews
5 stars
5,686
4 stars
2,057
3 stars
721
2 stars
344
1 star
467
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including dirty bathrooms and unmade beds.
Staff Performance
While many guests praised the friendliness and helpfulness of staff, there were notable complaints about poor service at the front desk and in the restaurant.
Check-In Delays
Several customers reported significant delays during check-in, with rooms not being ready at the promised time.
Beautiful Property
Guests consistently admired the hotel's historic architecture and beautiful grounds, noting its charm and unique features.
Location and Amenities
The hotel is well-located near attractions and offers various on-site activities, but some guests found navigation within the hotel challenging.
- HCHillarie Clevlen1 day ago2.0Overall, our experience was very disappointing. The positives: the hotel was quiet, some staff were very kind, lots of room for little kids to run around. Unfortunately there were way more negatives. There was nothing luxurious about this place. The room was borderline gross. The couch was ripped, the faucet on the bathtub was broken, and everything needed cleaning. We came for 2 nights for the Polar Express. We asked at least 5 different staff members how do we get our polar express tickets that were bundled with our room package, and we got 5 different answers. We spent the entire day stressed about if we were even going to have tickets. The main reason we wanted to stay at the hotel for our polar express experience was for the convenience and the supposed “luxury” and the grand hall light show. There was no light show either night we were there due to private events. The calendar on the website is supposed to tell you if there were private events or not so you know when the light show will or won’t be, and the calendar said no private events on the 2 nights we were there. So the calendar does not get updated!! Our kids were pumped about this, and we didn’t get to see it. Overall, this hotel did not deliver on the experience that they advertise. It’s not luxurious, poor customer service, lots of confusion and disappointments. (The Polar express it self is the only thing that saved our trip. It was 10/10!)
- MCMiya ChildsNov 17, 20255.0We had EXCELLENT service during our stay! Everyone was very friendly and helpful. Special shout out to Jeremy our bartender who makes all his drinks with extra love. Tracy who made our omelets in the morning-DELICIOUS! Chefs kiss! Debbie, the hostess with mostess! She made us feel like VIP and made sure our experience was top notch! Thanks for making us feel special.
- SKSarah KorteNov 16, 20255.0We had the BEST experience at Union Station Hotel in St. Louis! From the moment we checked in, the staff went above and beyond to make our stay perfect for our family. We originally booked a suite, but once we realized the layout wouldn’t work well with two kids in pack ’n plays, Melody stepped right in and completely took care of us. She helped us find another suite with a better layout, and it made all the difference. (FYI I think you can request pack ’n plays for your stay) There is so much to do right behind the hotel: the St. Louis Aquarium, the Ferris wheel, the carousel, light shows inside the hotel, great restaurants and of course our favorite, The Polar Express. Huge shoutout to Melody again for helping us get incredible tickets for that experience. She truly made our trip magical. We won’t stay anywhere else when we visit St. Louis again. This will definitely become our yearly tradition to kick off the Christmas season!
- HCHorrorGamerz62 - Coen CowsertNov 11, 20252.0I Posted 5 stars for Location, it was good. 👍 I had 2 stars for service because at the restaurant, it took a while to get food. I had 2 stars for Rooms, this was becuase the room I was staying in was unmade, hairy, and stained, the bathroom was nothing but hair, and the only thing clean was the couch, which was tiny. The TV remote was hidden, there were no washing machines. It had Mortal Kombet tho, which was awesome. 👌
- MSMichael ScottNov 10, 20255.0This is one of the most unique hotels I have ever stayed at. It’s been built within St. Louis’ old train station and they have restored it beautifully. In addition, because the event space is completely separated from the sleeping spaces, it was extremely quiet, even during early evening. It adjoins a very cool entertainment and dining space with a music/lights/fire show on the hour, a Ferris wheel, etc. it is steps away from the Union Station metro stop. It’s perfectly placed for Blues hockey games, and about 0.8 miles from Busch Stadium and Gateway Arch National Park. I highly recommend you stay here if you are visiting St. Louis!
Frequently Asked Questions About St. Louis Union Station Hotel, Curio Collection by Hilton
What are the check-in and check-out times at St. Louis Union Station Hotel, Curio Collection by Hilton?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer accessible parking and elevator facilities?
Yes, the hotel provides accessible parking and accessible elevator options for guests.
Are pets allowed at the St. Louis Union Station Hotel?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast available at the hotel?
Yes, breakfast is available for guests at the hotel.
What eco-friendly certifications does the hotel have?
The hotel has ISO14001, ISO50001, and Hilton LightStay eco certifications.
Does the hotel have a fitness center and a swimming pool?
Yes, there is a free fitness center and an outdoor seasonal pool available for guests.
Is there a bar and restaurant available on-site?
Yes, the hotel features a bar and seven restaurants, including the Station Grille with fountain views.
What are the parking options at the hotel?
The hotel offers both self-parking and valet parking services.
How can I reach St. Louis Union Station Hotel using public transport?
The hotel is near Union Station (MetroLink) train station, making it easily accessible by public transportation.
What nearby entertainment options are available around the hotel?
Guests can enjoy attractions like St. Louis Union Station Mini Golf and the Museum Of Transportation at Union Station nearby.
Are there nearby dining options outside the hotel?
Yes, nearby dining options include Teranga Grill/coffee BAR and 1894 Cafe, offering a variety of cuisines.