Business Details
About
Hotel
True to the French influence of the suburb it calls home, Hilton St. Louis Frontenac hotel in Missouri is a destination synonymous with elegance and comfort where professional staff awaits dedicated to making every Hilton hotel stay memorable. Our central location in St. Louis, Missouri is just steps away from Plaza Frontenac host to numerous upscale retail shops and fine department stores such as Saks 5th Avenue and Neiman Marcus.
Our esteemed Hilton hotel guests are sure to be delighted with the amount of activities available during their leisure time. Hilton St. Louis Frontenac hotel of Missouri offers guests 263 spacious hotel guest rooms, including 37 executive suites and event facilities consisting of more than 23,000 square feet of flexible function space including the 10,000 square foot Ambassadeur Ballroom which accommodates up to 1,000 guests. For exemplary service in Missouri it happens at the Hilton!
Location
Hilton St. Louis Frontenac
1335 South Lindbergh Blvd., Saint Louis, MO
63131, United States
Hours
Reviews
4.3
1,960 reviews
5 stars
1,121
4 stars
513
3 stars
172
2 stars
75
1 star
79
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about mold, musty odors, and unclean rooms, including reports of dirty sheets and even a used syringe found in a room.
Staff Performance
While some guests praised friendly and helpful staff, others reported rude interactions, particularly with one employee, leading to dissatisfaction with customer service.
Hotel Condition
The hotel is described as outdated and in need of renovation, with many guests noting that the decor and facilities feel old and poorly maintained.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests, although some expressed concerns about safety in the area.
Dining Experience
Guests generally enjoyed the food offered at the hotel restaurant and bar, although some found the breakfast pricing to be high.
- JLJoe Link6 days ago2.0For nearly $200 per night, our stay was underwhelming. The main lobby creates a great first impression with its beautiful, classic, almost old-Hollywood charm — but that feeling fades quickly once you move beyond it. Our room was located in the North Villa, a separate building that felt outdated and noticeably worn. The décor was old, the temperature inside was uncomfortably hot, and there was a persistent stale smell throughout the space. The double queen room itself was a good size, and the beds were reasonably comfortable with clean linens. Unfortunately, the positives ended there. The room’s AC struggled to cool the space, was extremely loud, and looked like it hadn’t been cleaned in a long time. The refrigerator was also noisy and oddly placed in a far corner. Adding to the noise issues, a freeway exit sits right behind the building, making restful sleep difficult. Light from the hallway streamed through the gaps around the door, leaving the room partially lit even at night. We also noticed wall damage, a few dirty spots, and an overall lack of upkeep. The bathroom was small, and the water temperature fluctuated throughout each shower. Additionally, the tub faucet wouldn’t fully shut off when switching to the shower. For the price, amenities were disappointing. There was no complimentary breakfast, and the on-site restaurant charged $30 for a mediocre buffet. While the room ultimately served its purpose for a two-night stay, the overall experience did not justify the cost. Perhaps rooms in the main building provide a different experience, but based on this visit, I don’t see myself returning — especially when there are better-priced options nearby that offer more value.
- JKJacob KatzNov 16, 20253.0I think this used to be a nice hotel. And I think that Hilton is trying to keep it that way but the age of the place shows in the small ways. The elevators seem like they're from an asylum, the two rooms I was given both smelled of mold, and fixtures were rusting. The people that work there are great and the restaurant is pretty decent. Overall, it's fine but you get better infrastructure from one of Hilton's roadside brand names.
- PWPenny WalkerNov 9, 20255.0Place is classic and beautiful! The people there couldn't be more helpful and very friendly! The restaurant breakfast was delicious! T h and you for a wonderful stay. Will be coming back in the future.
- AAAOct 31, 20255.0Exquisite experience, I stayed here for one week. The staff were so nice and friendly! I’ll definitely be staying here again.
- MRMark RinardOct 19, 20251.0I just checked out after one night. This place smells like a dirty washing machine. There are active leaks in the common areas ceilings. There is mold visible in common areas. What an absolute trash heap. I will be notifying the health department in the morning. What an embarrassment of a facility. DO NOT STAY HERE.
Frequently Asked Questions About Hilton St. Louis Frontenac
What accessibility features does Hilton St. Louis Frontenac offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is there free Wi-Fi available at Hilton St. Louis Frontenac?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Does Hilton St. Louis Frontenac offer airport shuttle services?
Yes, a free airport shuttle service is available for guests.
What dining options are available at Hilton St. Louis Frontenac?
The hotel has three restaurants, including a bar, and offers breakfast, vegetarian, and vegan meals.
Are pets allowed at Hilton St. Louis Frontenac?
No, pets including cats and dogs are not allowed at this hotel.
What recreational facilities does Hilton St. Louis Frontenac provide?
Guests have access to a free fitness center, an outdoor pool, kid activities, and a massage service.
What are the check-in and check-out times at Hilton St. Louis Frontenac?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are there parking options available at Hilton St. Louis Frontenac?
Yes, free self-parking is available for guests.
Which nearby places of interest can guests visit around Hilton St. Louis Frontenac?
Guests can visit Plaza Frontenac featuring Saks 5th Avenue and Neiman Marcus, attend events at St Louis An Samhra Feis music venue, or enjoy dining at Provinces American restaurant bar.
Is public transportation accessible near Hilton St. Louis Frontenac to help guests get around?
While the hotel offers a local shuttle service, guests can also explore events and attractions such as The Dinner Detective Murder Mystery Dinner Show and Gateway Community Church nearby.