Business Details
About
HotelHilton
The Hilton St. Louis at the Ballpark hotel is the destination that connects you with an innovative guest experience. Walk outside our door and you are just steps away from the Busch Stadium - home of the St. Louis Cardinals, the Gateway Arch, America's Center, Enterprise Center, the Riverfront, restaurants and all of St. Louis, Missouri's major attractions.
The hotel is a masterful architectural design with soaring lobby, spectacular city views of the Busch Stadium and Gateway Arch, with an oversized, state-of-the-art business center, concierge amenities and a first-rate array of food and beverage venues, including 360-St. Louis, Market Street Bistro, Ballpark Pizza, Starbucks, and outdoor patios with spectacular views of the downtown skyline.
Whether traveling to Missouri on business or pleasure, guests of the Hilton hotel can escape to their own field of dreams in our guest rooms with views of the Busch Stadium and the Gateway Arch. Yes, the outer world may be bustling, but your inner world is relaxed in the sanctuary of lavishly appointed and decorated guest rooms.
Whether you're planning a reunion, wedding or any other special occasion, or searching for space for that all-day business meeting in St. Louis, the Hilton St. Louis at the Ballpark hotel has the resources you need to make your next event a success. Our highly accomplished Certified Meeting Professionals and in-house catering and banquet team are all well-equipped to craft solutions for any size meeting or conference.
The Hilton St. Louis at the Ballpark hotel presents a dynamic new vision and perspective of lodging, coupled with the legacy of flawless Hilton service. Inside - a world class hotel, outside - a field of dreams.
Location
Hilton St. Louis at the Ballpark
1 South Broadway, Saint Louis, MO
63102, United States
Hours
Reviews
4.0
5,669 reviews
5 stars
2,907
4 stars
1,340
3 stars
544
2 stars
344
1 star
534
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Jason Winkelmann and Dawn.
Location
The hotel is well-located near Busch Stadium and downtown attractions, making it convenient for guests attending events.
Room Conditions
Numerous reviews indicated that the rooms are outdated and in need of maintenance, with issues such as broken A/C, cleanliness problems, and general wear and tear.
Amenities
While some guests enjoyed the rooftop bar and restaurant, others found the amenities lacking, particularly the breakfast options and the state of the pool.
Cleanliness Issues
Several reviews reported significant cleanliness problems, including dirty rooms, mold, and maintenance issues that detracted from the overall experience.
- RIRC IDec 27, 20251.0This place is a dump! Dirty, in need of repairs. My room had no hot water, telephone didn’t work, toilet water wouldn’t stop running, hvac was cold or hot . I had to keep adjusting the temperature. And the drapes were coming off the curtain rod. Lazy management, lazy employees make for a terrible stay at the Hilton Ballpark in St. Louis. Paris Hilton needs to make a visit. She can witness the poor quality of this Hilton property. Maybe they need to merge with Motel 6 but on second thought Motel 6 might be a step up!
- EAEnmanuel Febriel AbreuDec 23, 20255.0Jason Winkelmann provided consistently excellent customer service. During the several months I stayed there, he was always attentive and made sure I had everything I needed. He regularly checked in and showed genuine care, not just professionalism. What stood out most was that even after more than two months, he remembered me during a phone call. That level of attention and follow-through is rare and speaks strongly to his commitment to guest service.
- S# smirkyDec 14, 20255.0Dawn was excellent when there was a problem with the Kitchen. Dawn gets 5 stars and at checkout Ashley gets 5 stars. Those 2 alone made all the difference in making this hotel a great stay from an OK stay. I would go back again because of people like Dawn and Ashley . They are great assets to the hotel.
- LGL GrabbDec 13, 20255.0We stayed at the Hilton St. Louis at the Ballpark and really enjoyed our time there. The hotel is very nice, with a large lobby, an indoor fireplace, and lots of great baseball photos from long-ago players that give it a really cool historic feel. We did valet parking, which made everything easy, and the location is hard to beat — right near Busch Stadium, Ballpark Village, and Kiener Plaza. What I found especially interesting is that this spot is where Fort San Carlos once stood, and the site was part of the Indian battle of 1780, which adds another layer of history to the area. Our room was nice and comfortable, though the bathroom could use a little updating. Overall, it was a great place to stay, especially if you’re in town for a game or spending time downtown.
- KWKayla WhittredgeDec 7, 20252.0Was in town for the gateway dirt nationals this is our third year here and brought guest along for the first time. We have had a pleasant time two years prior but avoid the 6th floor east tower. Our room had standing water in the tub after a shower the floor was soaked with water. The toilet kept clogging. They have a bar that serves food ordered food at 11pm didn’t receive it till well after midnight and didn’t get half of what we ordered. Requested a luggage rack upon checkout one never showed up after waiting 30min.
Frequently Asked Questions About Hilton St. Louis at the Ballpark
What types of accessible facilities does Hilton St. Louis at the Ballpark offer?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Are pets allowed at Hilton St. Louis at the Ballpark?
Yes, both cats and dogs are welcomed at the hotel.
What are the check-in and check-out times at the Hilton St. Louis at the Ballpark?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel provide breakfast options?
Yes, breakfast is available at Hilton St. Louis at the Ballpark.
Is parking available at the hotel?
Yes, both self-parking and valet parking are available for guests.
What wellness and fitness amenities does Hilton St. Louis at the Ballpark offer?
The hotel has a fitness center available for free, an indoor pool, a sauna, and a hot tub.
Can guests access Wi-Fi throughout the hotel?
Yes, Wi-Fi is available in public areas and there is a public internet terminal for guest use.
What dining options are available within or near the hotel?
The hotel features multiple restaurants including Market Street Bistro and Ballpark Pizza; nearby you can also visit 360 Rooftop Bar, Lobby Bar, and Starbucks.
How can the nearby Busch Stadium enhance my visit to Hilton St. Louis at the Ballpark?
The hotel is just steps away from Busch Stadium, home of the St. Louis Cardinals, making it ideal for baseball fans to enjoy games with convenient access.
What nearby attractions can guests explore around Hilton St. Louis at the Ballpark?
Guests can explore the Gateway Arch, America’s Center, Enterprise Center, various restaurants, and cultural spots like the Butterfly House in Chesterfield.