Business Details
About
Hotel
In the heart of Downtown St. Louis, Missouri, Hilton Pennywell St. Louis at the Arch resides in the financial district at 4th and Olive Streets. Set in the restored historic Merchants-Laclede Building, it's walking-distance to Busch Stadium, The Gateway Arch, America Center, and much more. Ideal for business or leisure, the hotel is 13 miles from Lambert International Airport. The Pennydrop Bar and Kitchen offers excellent dining, and amenities include covered parking, a fitness center, and 195 rooms with high-end features. Experience St. Louis with exemplary service at Hilton Pennywell St. Louis at the Arch.
Location
Hilton Pennywell St. Louis at the Arch
400 Olive St., Saint Louis, MO
63102, United States
Hours
Reviews
3.8
2,010 reviews
5 stars
921
4 stars
498
3 stars
188
2 stars
158
1 star
245
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty rooms and bathrooms, and a lack of attention to detail in housekeeping.
Staff Service
While some guests praised the staff for being friendly and accommodating, others reported poor service and unhelpful attitudes from certain employees.
Location
The hotel is well-located near major attractions like the Gateway Arch and Busch Stadium, making it convenient for visitors.
Room Quality
Guests noted that rooms were often smaller than expected, with some lacking views and experiencing issues with air conditioning.
Dining Experience
The on-site restaurant received mixed reviews, with complaints about high prices, slow service, and food quality.
- PSPayton StewaNov 11, 20255.0Maurice was excellent at bartering and made the drinks perfectly to my liking. I loved the atmosphere of the bar—it was lovely—and he was very attentive to our service. We’ll most definitely be coming back!
- KWKelli WilliamsNov 10, 20255.0I just spent a night at the Pennywell and really enjoyed it! I got salmon from the restaurant that tasted great, massive snack selection, the rooms were clean, and the bed was comfortable. Can’t say much on the location because I’m not familiar with St. Louis but really liked the hotel overall!
- AMAshley MeyerNov 9, 20255.0Went to Pennywell and our server was Maria. She made the best cocktails I've ever had! My friends and I got espresso martinis and dirty martinis. I've tasted a lot of those and they were seriously the best I've ever had.
- JMJoshua MeyerNov 8, 20255.0My wife and I stayed at this hotel for our 5th anniversary. First things first, shoutout to Maurice and Coleman. They took care of us at the bar, providing excellent service and drinks. Zero complaints on the hotel in general. The whole aesthetic sets them apart from cookie cutter hotels. All of the staff were accommodating, the room was clean, and the breakfast buffet was delicious. I highly recommend staying here, especially at the fair price.
- KFKimberly FaithNov 1, 20255.0We stayed at the Pennywell St. Louis. Such a calm vibe and cool bank history. It was cool walking through the “vault” to see what snacks they had in hand. The vault doors were a standout. We ate dinner downstairs at the PennyDrop Bar and it was so good!! Unfortunately the kitchen was short staffed and our waiter, Anjus, made sure we were aware and okay with the wait time. AHectyrn took our drink and good order, repeated it back and had it perfect! Our bar tender Mio was gracious and made sure our drinks were full. The drinks were good and our Caesar salad and steak dinner did NOT disappoint!!! Then we met the manager of the restaurant, Maurio. I let him know that we were COMPLETELY satisfied with our drinks, dinner and service! We understood their situation and were in no hurry to have been fed. All 3 gentlemen appreciated our understanding and took care of us as such. Unfortunately they were met with some unhappy patrons, which is why we let them know of our happiness. Y’all need to give this restaurant a try, menu is small but is met with great flavor!!!
Frequently Asked Questions About Hilton Pennywell St. Louis at the Arch
What are the check-in and check-out times at Hilton Pennywell St. Louis at the Arch?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton Pennywell St. Louis at the Arch allow pets?
Yes, both cats and dogs are allowed at the hotel; pets are welcome.
What types of payment options does the hotel accept?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Are there any dining options available at the hotel?
Yes, the hotel has three restaurants including the Pennydrop Bar + Kitchen, which offers dining and bar services.
Is Wi-Fi available at Hilton Pennywell St. Louis at the Arch?
Yes, Wi-Fi is available in public areas including a public internet terminal.
Does the hotel provide facilities for guests with mobility challenges?
Yes, the hotel is mobility accessible, has accessible parking, and elevators available.
What parking options are available for guests at the hotel?
Guests can use self-parking and valet parking services at the hotel.
Are there fitness or wellness amenities on-site?
Yes, the hotel offers a free fitness center, but does not have a sauna, spa, or pools.
Which nearby attractions can guests visit when staying at Hilton Pennywell St. Louis at the Arch?
Guests can easily visit Busch Stadium, The Gateway Arch, and America Center, all within walking distance from the hotel.
How can guests access the hotel from Lambert International Airport?
Lambert International Airport is approximately 13 miles from the hotel; however, the hotel does not offer airport shuttle or transfer services.