Business Details
About
HotelHampton Inn
Hampton Inn St. Louis Downtown at the Arch is located in the heart of St. Louis, Missouri, just steps away from professional baseball at Busch Stadium, professional hockey at Enterprise Center, the Dome at America's Center, historic Laclede's Landing, Gateway Arch and the National Blues Museum. Hampton Inn offers a free hot breakfast buffet daily, free WiFi and a clean and fresh Hampton bed. When paired with breathtaking views of the Gateway Arch, Mississippi Riverfront and downtown St. Louis, it is clear why we have become a top TripAdvisor hotel and popular with tourists and business people alike. For a virtual tour of our property, please visit: www.stlouisdowntown.hamptoninn.com.
This beautiful, upscale hotel is 17 stories tall with 190 guest rooms, filled with thoughtful amenities such as free WiFi, TV with premium channels including HBO, in-room coffee, hair dryer and iron/ironing board.
Our Hampton Inn has 5,000 square feet of meeting and banquet space, with audio/visual equipment to accommodate mid-size groups. Guest can enjoy complimentary internet access in all meeting rooms and common areas of the hotel.
Sure to please business and leisure travelers, Hampton Inn Downtown St. Louis serves a free hot breakfast buffet and, for those in a hurry, we offer free On the Run Breakfast Bags at our Front Desk. Hotel guests can relax in our heated indoor pool, work out in the fitness center, play games in the video arcade, or purchase snacks and souvenirs at our Suite Shop in the lobby. Guests also have the convenience of a complimentary business center, a guest laundry, three levels of convenient guest parking and our famous, unconditional 100% Satisfaction Guarantee.
We love having you here in Missouri at the Hampton Inn Downtown St. Louis at the Arch!
Location
Hampton Inn St. Louis-Downtown (At the Gateway Arch)
333 Washington Avenue, Saint Louis, MO
63102, United States
Hours
Reviews
4.3
2,155 reviews
5 stars
1,254
4 stars
545
3 stars
195
2 stars
76
1 star
85
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for their friendliness, helpfulness, and exceptional customer service, with many guests highlighting individual employees for their outstanding service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, unpleasant odors, and unkempt common areas, indicating a need for better housekeeping.
Location and Amenities
Guests appreciated the hotel's convenient location near downtown attractions and the Arch, as well as amenities like the pool and breakfast, although some noted the breakfast could be improved.
Parking Concerns
Many customers expressed dissatisfaction with the $30 parking fee and the limited parking options, particularly regarding the garage's accessibility and condition.
Maintenance Problems
Numerous reviews pointed out issues with the elevators, air conditioning, and overall maintenance of the hotel, suggesting that the property is in need of renovations.
- LIlp ibJan 1, 20264.0Location is near the casino, Arch, and downtown area. Price with extra for parking was acceptable. The hotel had issues with vaping inside the hotel. The main hallways and Elevators smelled like pot.
- RBR BDec 30, 20251.0No towels at the pool. My 2 and 4 year old were done swimming and had to use the bathroom. I called the front desk and was told they would bring them down. After 30 minutes still no one. I called the front again and was told the person is busy doing something and it would be "a minute". I saw staff walking by and no one brought any. I eventually saw a maintenance person walking by and asked him after waiting an hour. Try telling your 2 and 4 year old to hold it for an hour while they're cold from getting out of a cold pool. I could've let them go #2 in the pool or let them track water throughout the halls but I was trying to be courteous despite staff not caring.
- DCDanny ChicagoDec 27, 20254.0Pretty solid Hampton Inn. Room was clean and comfortable. Had a nice view of the arch from the top floor. Staff pretty friendly and helpful. Breakfast was good, nothing special but good. They are VERY strict about closing at 9am on the dot, so get up early. Biggest negative is the location. If you don’t have a very specific reason to be right there I don’t recommend it. All abandoned storefronts, lots of homeless individuals. Walking distance to the arch, sure, but those few blocks make a big difference.
- NNNope NopeDec 27, 20252.0Maybe we just had a bad room and the rest of the hotel is great. Stains everywhere, peeling paint, faucet in tub/shower ran water constantly. Toilet tank didn’t refill half the time after flush. No shampoo. Hotel lobby smelled like cigarette smoke because employees smoked right outside. Hotel is very old and needs renovating desperately.
- KWKatie WilsonDec 23, 20255.0Only writing this review because of how amazing the staff here are. Came for a two day trip with my kiddos and we love the pool, arcade & breakfast. The parking sucks-$30 a day is really too much considering the price increase for events but that’s my only complaint! Rooms were clean & housekeeping was on it! Front desk ladies loved them & super helpful. Will be back!
Frequently Asked Questions About Hampton Inn St. Louis-Downtown (At the Gateway Arch)
Do you have a shuttle
No, we do not.
What are the options for parking?
We have self-parking available for $30 nightly.
How far are you from Gateway National Park?
The Gateway National Park is a short 10 minute walk away (.5 miles)
How close is Cardinals stadium?
Busch Stadium is about a 17 minute walk from the hotel (.9 miles). Go Cards.
How far is Laclede's Landing at the riverfront?
We are a 2 minute walk (.1 mile) to Laclede's Landing aka the riverfront.
Are you close to American Center & The Dome?
We are an 11 minute walk or .6 miles from American Center and The Dome.
Do you allow pets?
Yes , $75(for 1-4 nights ) and $125(5+ nights) for 2 pets maximum for dogs and cats under 75 pounds.
Do you have a restaurant at the hotel?
We do not have one at the hotel but there are MANY great restaurants in walking distance. Stop by the front desk for some recommendations.
Do you have a gym?
Yes, we have a fitness center available 24 hours with 2 treadmills, free weights, bicycle, and eliptical machine.
What kind of laundry services do you have?
We have a self-service laundry room with a washer and dryer as well as dry-cleaning service available.
Do you have a place to grab snacks or drinks?
Yes, there is snack vending on 5th floor & drink vending on every even floor.
Do you have a business center?
Yes, we have a computer kiosk available for guests that includes printing.
Is wifi free?
Yes, Wi-Fi is on us.
Do the rooms have a microwave and refrigerator?
All of our rooms come equipped with a refrigerator but they do not include a microwave.
Do you have a pool?
Yes, the pool is located on the 5th floor with an amazing view of the Gateway Arch. The pool is open 6am to 10pm.
Does Hampton Inn St. Louis Downtown offer accessible facilities for guests with mobility needs?
Yes, the hotel provides accessible parking and elevator facilities to accommodate guests with mobility needs.
Is breakfast included at the Hampton Inn St. Louis Downtown hotel?
Yes, a free hot breakfast buffet is available daily for guests.
Are pets allowed at Hampton Inn St. Louis Downtown, and is there a fee?
Yes, both dogs and cats under 75 pounds are welcome. There is a fee of $75 for stays of 1-4 nights and $125 for stays of 5 or more nights, with a maximum of two pets.
What fitness and recreational facilities does the hotel provide?
The hotel has a free 24-hour fitness center with treadmills, free weights, a bicycle, and an elliptical machine. Additionally, there is a heated indoor pool open from 6am to 10pm, as well as a game room and a video arcade.
Does Hampton Inn St. Louis Downtown offer parking options for guests?
Yes, self-parking is available on-site for $30 per night.
Is Wi-Fi available at the hotel?
Yes, the hotel offers free Wi-Fi in public areas and has a public internet terminal available for guests.
Can guests access the Gateway Arch and other attractions easily from the hotel?
Yes, the hotel is located in the heart of downtown St. Louis, just steps away from the Gateway Arch, Busch Stadium, the Dome at America's Center, and historic Laclede's Landing, making it convenient for guests to visit these attractions.
Are there notable dining or entertainment options near the hotel?
Yes, nearby places such as 500 Broadway offer bar, cafe, and pub options. Additionally, Jack Buck Grill and Mac provide American and barbecue dining experiences within walking distance.
Where can guests go for tourism information and tours around St. Louis?
The St Louis Visitors Center near the hotel provides travel services and tours to help guests explore the city.
Are there options for guests to access cash or exchange currency nearby?
Yes, nearby LibertyX Bitcoin ATM and DigitalMint Bitcoin ATM provide ATM and currency exchange services.