Business Details
About
Hotel
This hotel is 100pct non smoking.
LEED Silver Certified, this former department store was re-imagined in 2011 as the Embassy Suites Downtown. Part of the MX District, a mixed-use urban redevelopment project connecting people, housing, business, jobs and recreation in the revitalized Washington Avenue district in downtown St. Louis, it has the best of the Embassy Suites attributes:
-Complimentary made-to-order breakfast
-Complimentary evening reception
-Closed guest room corridor design eliminating atrium noise for a quiet night's sleep
Comfort is key for business travelers. All suites offer:
-Large suites with expansive ceiling heights
-Separate bedroom and living room giving you space for work and space for you
-50-inch LCD Flat Panel TV in the bedroom and 50-inch in the living room
-Wet bar, refrigerator and microwave
Your time is valuable:
-Enjoy our on-site complimentary Precor Fitness Center before you head to breakfast
-Complimentary business center including print-from-suite capabilities
-Our Atrium Restaurant offers American Fare for your dining pleasure
-Within the MX district, four great restaurants offer culinary variety
-An additional ten restaurants are within walking distance on Washington Ave
Entertaining your team or clients is easy:
-We are just three blocks from the Lumiere Place Casino Link
-Busch Stadium, home of the St. Louis Cardinals, is just seven blocks away
With access from I-70, I-64, I-44,and I-55, the Embassy Suites Downtown is only 14 miles from Lambert St. Louis International Airport and 1 block from the MetroLink Light Rail Convention Center Station.
Location
Embassy Suites by Hilton St. Louis Downtown
610 North 7th Street, Saint Louis, MO
63101, United States
Hours
Reviews
4.2
2,018 reviews
5 stars
1,179
4 stars
435
3 stars
182
2 stars
81
1 star
141
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Valet parking is expensive and inconvenient, with no self-parking options available.
Room Cleanliness
Multiple guests reported unclean rooms, including hair and stains on bedding and furniture.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, particularly at the front desk and during breakfast.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, though some noted long wait times.
Maintenance Problems
Guests experienced various maintenance issues, including broken fixtures and poorly maintained pool facilities.
- DWDanielle WilkersonNov 11, 20255.0Services is good; breakfast is want everyone break their necks for. Those omelets are everything.
- JVjoe velasquezNov 3, 20252.0Honestly a bit disappointed. The front desk staff seemed overwhelmed and check-in took forever. The room was fine but not what I expected from a Hilton property. Hoping management addresses these issues.
- FVFLORENCE VIGNONOct 29, 20254.0Très belle suite agréable et confortable Literie très confortable L'arche n'est pas très loin Personnel agréable En revanche, pas de parking et obligation de faire appel au valet, ça vous en coûtera 49 $ par nuit Restaurant sur place, pizzas, salades, sandwich et quelques plats à la carte mais pas les spécialités de la ville, dommage !
- TLTK luxOct 26, 20252.0We live in St. Louis and often book rooms when we get a sitter to just feel like we’re getting away. Normally the pool or location is the selling point. We chose this room over union station due to it being advertised as covered parking on the 3rd party site we used and when we arrived the parking was 49$ and valet only. (Union station parking is a little cheaper but the location is beautiful so it makes up for tht. )Although we can get our vehicle any time we need it , that’s the worst inconvenience ever and it’s left me confined to the room w no amenities other than breakfast and a dirty pool. So pretty much a waste. No swimming and we were stuck in the room bc we don’t wanna wait on valet to get our car each time we want to leave. The room has no tub. Only a shower it looks incomplete and uncomfortable. The restaurant inside the hotel has gross food DO NOT get the pizza —Thats normal but we were depending on it since we were forced to get valet parking. It’s so crazy. Don’t book this hotel bc it looks like a deal bc it really isn’t and by the time u pay $200 for one night you might as well just get the better room. Spend the extra money and do better Thank me later also smoke free which is fine I usually get in my car and go for a ride when I want to smoke but can’t do tht here since they have my car. This stay has ended our tradition of booking rooms in town bc of how unsatisfying it was We will never do this again. Next time we re going to spend a little More and just go out of town.
- BPBradley PorterOct 19, 20251.0Bed bugs - experienced multiple areas of bites from my stay. I expected better from an embassy suites property. Reported to customer service, and waiting to hear back from the general manager. Room had a periodic whistling noise - not sure if it was hvac, or appliance related. Poor bathroom design and execution - no active ventilation, leading to excessive humidity. Shower with low flow rate and insufficient water pressure. Shower width is narrow, making movement restricted by the glass and tile walls. Narrow width of the shower is exacerbated by the placement of the vertical grab bar, further restricting movement. The shower door is not sealed appropriately, leading to water escaping to the bathroom floor creating a safety issue. The bathroom door opens into the glass shower door, and swing clearance on the toilet (with the bathroom entry door) is surprisingly small. The bathroom drawers have no liners, and are stained from spills. Staff appears to be ~50% recent hires, with insufficient supervision and management (a minority share of the staff was great). Too many staff members with their phones out and/or ignoring customers, standing in customers' way in hallways (phone in one hand, duster in another), watching video content on their phones with full volume in front of customers (breakfast), not greating customers between the front door and elevators (some valets stairing at phones, obstructing restictive stairway/walkway at entrance), and loud personal conversations in a lobby with insufficient sound dampening... these are 2-star hotel behaviors and conditions. Drawers in the bedroom do not operate smoothly. Ironing board was in a state of disrepair, leading to calling the front desk for replacement and waiting many rings for an answered call. No on-site parking and no next-door overnight parking. You're either paying ~$49/ night for valet, or $35/night a block away while walking along sidewalks littered with garbage, bird waste, and human waste. Not a 4-star hotel experience. Not a family-friendly area of town.
Frequently Asked Questions About Embassy Suites by Hilton St. Louis Downtown
What are the check-in and check-out times at Embassy Suites by Hilton St. Louis Downtown?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does the hotel provide free breakfast to guests?
Yes, the hotel offers complimentary made-to-order breakfast to all guests.
Are pets allowed at the Embassy Suites by Hilton St. Louis Downtown?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at the hotel?
Yes, both self-parking and valet parking services are available for guests.
What accessible features does the hotel provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are there fitness and recreational facilities available at the hotel?
Yes, there is a complimentary fitness center, an indoor pool, and a hot tub available for guests.
What eco-friendly certifications and programs does the hotel have?
The hotel is LEED Silver Certified and holds ISO14001, ISO50001, and Hilton LightStay certifications. It also uses eco-friendly toiletries and has energy conservation programs.
How can guests access the hotel using public transportation?
The hotel is located just one block from the MetroLink Light Rail Convention Center Station, making it convenient for public transit users.
What nearby dining options are available around Embassy Suites by Hilton St. Louis Downtown?
Guest can enjoy dining at nearby restaurants such as Robust Downtown at The MX, Center Cafe, Taze Mediterranean Street Food, Sugarfire Smoke House, and Snarf's Sandwiches all within walking distance.
Are there any entertainment or cultural attractions near the hotel?
Yes, nearby attractions include the St. Louis Blues Museum, National Blues Museum, MX District STL cinema, and the America’s Center and Edward Jones Dome stadium.