Business Details
About
HotelDoubleTree
Located near the Westport Plaza business and entertainment district, the DoubleTree by Hilton Hotel St. Louis - Westport offers both business and leisure travelers alike relaxing accommodations and award winning customer service. Awarded the TripAdvisor Certificate of Excellence for their consistent attention to their guests, the DoubleTree Westport would be excited to host you on your next trip to the St. Louis area. Guests will enjoy complimentary parking, access to a heated indoor pool and whirlpool, complimentary shuttle to nearby businesses, and much more. Looking to plan an event? The hotel's largest meeting room can accommodate up to 600 guests
Location
DoubleTree by Hilton Hotel St. Louis - Westport
1973 Craigshire Road, Saint Louis, MO
63146, United States
Hours
Reviews
3.9
2,040 reviews
5 stars
921
4 stars
536
3 stars
263
2 stars
139
1 star
181
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty rooms, stained carpets, and unclean bathrooms.
Staff Performance
While some guests praised the staff for being friendly and helpful, many others reported unprofessional behavior and poor service, particularly at the front desk.
Room Condition
Many guests noted that the rooms were outdated and in need of renovation, with complaints about old furniture, small TVs, and maintenance issues.
Breakfast Experience
Several reviews criticized the breakfast quality and pricing, with some guests feeling it was not worth the cost.
Noise Issues
Guests frequently mentioned noise disturbances from the highway and other guests, impacting their overall comfort during their stay.
- VKVishal Kumar1 day ago5.0Best
- SSS M S4 days ago5.0Delicious
- SKSaroj Kanwar4 days ago5.0Good service
- PDPiyush DardeDec 13, 20255.0This hotel is very funtastic and there service and rooms are best
- TSTendhal ShopDec 10, 20255.0It was a great experience in this hotel please visit
Frequently Asked Questions About DoubleTree by Hilton Hotel St. Louis - Westport
What are the check-in and check-out times at DoubleTree by Hilton Hotel St. Louis - Westport?
Check-in starts at 4:00 PM and check-out is by 11:00 AM.
Is parking available at the hotel, and is there a fee?
Yes, free self-parking is available for guests.
Does the hotel offer airport shuttle services?
Yes, a free airport shuttle service is available for guests.
Are there dining options within the hotel?
Yes, the hotel features 3 restaurants and has a bar on site.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and accessible elevators, and is mobility accessible.
Are there any fitness or pool facilities available to guests?
Yes, a fitness center is available for free, along with 2 heated indoor pools and a hot tub.
Does DoubleTree by Hilton Hotel St. Louis - Westport provide WiFi access?
Yes, WiFi is available in public areas along with public internet terminals.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
What are some nearby hotels if I need alternative accommodations?
Nearby hotels include HavenHouse St. Louis, Holiday Inn, and DoubleTree by Hilton St. Louis at Westport.
What local points of interest can guests visit near the hotel?
Guests might visit the St Louis Reptile Show for pet services or enjoy Beauty services at Brown Honey Esthetics Spa and Massage by TK spa.